All Ritmo Cancún Resort & Waterpark

“Excellent hotel and staff”

The hotel staff are very friendly especially Julio at reception. There are a number of restaurants you can get at and a wide choice of food. There are a

“Great time had by all!”

We were very sceptical about this hotel as the reviews weren't the greatest. The hotel is a little out of the way so not much to go to during the day or night as is quite remote and very local. The atmosphere during the day, whilst quiet also had a nice vibe around the main pool. The rooms were … more

We were very sceptical about this hotel as the reviews weren't the greatest. The hotel is a little out of the way so not much to go to during the day or night as is quite remote and very local. The atmosphere during the day, whilst quiet also had a nice vibe around the main pool. The rooms were a little dated but were clean and maintained well by the housekeeping staff. One of our rooms had a fridge, but the other didn't but we had everything we needed. Would have been nice to have tea and coffee making facilities but wasn't an issue. The hotel was great value for money especially for the time of year. There was enough there to keep us occupied during the day but at night was a little dull. The entertainment staff especially Alex and Pepe were great and really personable. The bar staff were really friendly - more so when tipped! The theatre could have been utlised better, whilst there was a show at night, this ended after an hour with no bar in it. Would have been nice to have kareoke in there along with a disco type thing of an evening. We have older teenagers and felt it was lacking for them but great for a chilled day during the day. The drinks were ok - but the food we couldn't fault. My daughter is very picky and I feared that we would be eating out a lot but the choice was amazing, fresh and although repeatative at times, like all all inclusives, it was very nice. Also having the choice of the other offerings was good and really delicious. Overall I would say that this is a great hotel, whilst a bit remote, it was clean and had what we needed. A short drive away from Hotel Zone and other areas. I would visit again knowing all of this. I dismiss all the bad reviews as we did not have any problems at all. We had a great holiday.

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“Budget”

We were operating on a budget and were a family of four, hence why we chose this hotel. Plus, this was part of a three-centre trip. We upgraded the room to a junior suite, which puts you across the road (accessed by an underpass), as we knew the room originally booked would not be big enough. The… more

We were operating on a budget and were a family of four, hence why we chose this hotel. Plus, this was part of a three-centre trip. We upgraded the room to a junior suite, which puts you across the road (accessed by an underpass), as we knew the room originally booked would not be big enough. The suite was OK apart from the water had no cold pressure in three sinks. The master bedroom had two bedside lamps and no main light. Also, the blocks did have actual residents as quite a few nights we were awoken by cats crying in the hallway, I guess to be let in? Be careful of the waterpark with kids. As it is made of fibreglass, my son trapped his toe in a crack on one of the steps, which caused him some discomfort. Plus, the floor around the slides is concrete, not very smooth, and has some potholes, so my daughter grazed her feet quite a bit. At their age, they just shrugged it off and got on with it. The food is ok, but does get repetitive unless you choose to go Ala carte maybe a couple of nights. The staff are pleasant and very helpful. But some are better than others as they speak better English. Seven days were enough for us at this resort, as the kids did get bored after a few days. So, if you get the chance, take some trips out. We went to Xelha for the day, which was brilliant.

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“Great family vacation”

After some very last minute changes to our service for an all inclusive in the DR, we had to pivot to a new resort(2 days notice) and the All Ritmo was the best available option for us. We had researched and read reviews over the years while exploring resort options in Cancun/Riviera, and the gener… more

After some very last minute changes to our service for an all inclusive in the DR, we had to pivot to a new resort(2 days notice) and the All Ritmo was the best available option for us. We had researched and read reviews over the years while exploring resort options in Cancun/Riviera, and the general consensus seemed to be, the resort was small and needed updating. So here’s our review! Overall: First and foremost, I agree. The resort is small and it’s dated and if you’re going there expecting the equivalent to some of the bigger resort chains, you will be disappointed. With that said, there is something charming about this place. Weathered exterior + pastel colours give it a more authentic vibe. The wooden cupboard/closet doors in the rooms makes you feel like you’re in a hotel in the 1950s. The resort is small, which benefited me as I was dealing with back issues, but you have limited space to move around to. With that said, the atmosphere and vibes are good. The waterpark, again while needing an uplift was a big hit! Pool, Beach and other amenities: We travelled with 3 kids and everyone kept busy. The staff running pool side games were great and brought a lot of enthusiasm and fun. Big shout out to Alex and the entire team for running a great program and engaging with the guests. The main pool is small but didn’t really ever feel crowded(even over the weekend with influx of families). There are limited beds/sitting area though, which was a bit of pain in the butt. The waterpark pool is also small, but serviceable. The basketball court was a hit! The beach is smaller but with lots to see (sting rays, barracuda, smaller bait fish). Bar: There were limited bar options, but the staff were great. Shout out to Alejandro and the crew at the pool bar for keeping us well libated! Drink quality was fine, no higher end liquor options but it wasn’t a big deal. Food: Food was fine, not great, just fine. There is one buffet and the options are pretty limited with little variety day to day. The Mexican à la carte was the best all week! I was disappointed in the coffee, which is generally a highlight for us, it was serviceable but I really look forward to rich, deep flavoured Mexican coffee. The serving staff were great. Shout out to Angy who hustled hard all week and always had a smile! Rooms: the rooms were generally clean and well Kept. We started with a suite with 2 double beds, but I asked for an upgrade and we ended up in a two floor deluxe room with a king bed, 2 double beds and 2 separate rooms. Well worth the $300usd to upgrade for the last 5 days. The rooms were large, though no wifi access in the rooms made it a bit challenging for the older kids. There was also limited room amenities (one roll of toilet paper, no face cloths, no stocked fridge till day 3 etc.). Location gave us great views of the bay, ocean and Puerto Cancun! Value: This was a last minute booking so we do well on the price. I was happy with what we paid and the experience we had. If it’s going toe to toe price wise with larger resorts, that’s a different story. Excursions: The highlight of the week was a private fishing charter! Big shout out to Oscar who is set up right by the pool and ready to help you! It was $600usd (+ tipping and uber ride to Puerto Cancun) for the five of us for 6 hours. We got a great cruise through the mangroves and along the coast. Then we set out for deep waters were We caught two sail fish and 2 tuna! The sail fish fight was an epic 30 minutes! Martin and Jose who ran our boat were awesome and took care of us! All in all, I would recommend this resort, but with the caveat to adjust expectations if you’ve only ever been to larger resorts before! We left feeling the same we usually do, which is I wish we were staying longer. Which is always a good thing :)

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