Description
Hello and welcome to Canopy by Hilton Cancun La Isla, a new, urban hotel beside the lagoon in Cancun hotel zone. Enjoy being steps from some of the best shopping brands, restaurants and white sand beaches. We will introduce you to the neighborhood with a local welcome gift at check-in. At Canopy, we have got you covered. Our Just-Right Rooms are comfortable, modern spaces with the amenities you w… more
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Dance hall
- Disco / DJ
- Entertainment
- Games room
- Karaoke
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Cash machine at the hotel
- Cloakroom facilities
- Conference centre
- Doctor
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Library
- Luggage storage
- Luggage storage
- Meeting room
- Newspapers
- Picnic area
- Private check-in / check-out
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Kids' board games
- Kids' playground
- Kid´s club
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Pay-per-use gym
- Spa
- Activities
- Bike rental
- Golf course
- Mini golf
- Accessibility
- Entrance with ramp
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 1740 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 1740 TripAdvisor reviews
B
Buse K
18/06/2026
“İş”
Feli was so helpfull and cute. I appreciate for her kindness. I hope to see her again.
J
Joyce J
17/06/2026
“Nice, comfortable restaurant - airy and open feeling yet cool!@”
Great restaurant that we stopped into when staying at another resort nearby. Close to shopping and other attractions. The waiter was exceptionally helpful and gave us directions to places we wanted to go.
C
Calvin W
13/06/2026
“Wonderful Experiencez”
Really good massage. Probably the best I’ve ever had. I highly Recommend Lidia for your next massage.
M
Morgan M
13/06/2026
“Wonderful staff and hotel”
My fiancé and I stayed here for a week celebrating our engagement. I have never experienced such a friendly and attentive staff at a hotel! Every person remembered us and was so excited to see us every time we passed through the lobby or at the pool. One woman in particular was Feli. She worked at … more
M
Maria G
13/06/2026
“5 days at the Canopy”
We had a nice experience, this hotel is in the heart on La Isla Shopping Mall. All the hotel staff was very attentive, especially Adrian and d Carlos in Reception, Vanessa, Maggie and Karla in Azulinda
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info