Description
LocationLocated in the Malecon Américas commercial district, the hotel offers easy access to a wide range of popular restaurants and bars, including Sushi Itto, Liverpool, Starbucks Coffee and Chilis. There is even a casino located in the same complex. The bus station is approximately 1 km and the beach about 15 km from the hotel. Cancun International Airport is just 20 minutes away.FacilitiesThi… more
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Entertainment
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Coffee machine
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Indoor pool
- Iron
- Lounge
- Luggage storage
- Meeting room
- Private pool
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Terrace
- Children
- Childcare
- Childproof doors
- Kids' playground
- Bars
- Bar
- Indoor bar
- Snack bar
- Restaurants
- Buffet restaurant
- À la carte restaurant
- Gym and SPA
- Gym
- Spa
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 926 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 4 featured reviews out of 926 TripAdvisor reviews
D
Douglas W
Zimmerman, Minnesota
27/03/2025
“A very nice hotel to stay at. The wait staff in the restaurant is very personable and accommodating. A special than.”
I stayed 7 weeks straight at the hotel for work purposes. That is a very long time anywhere. At one point in time my room started to get warm, mainly I think due to the outside temperature raising due to season change. I asked the hotel staff if I could switch rooms and or do something different… more
S
Sonia O
Texas
17/03/2025
“Great Location and Professional staff”
This property is in an excellent location and affords the opportunity to go shopping in the mall. Rooms are modern, clean and well appointed. The staff exhibit a high level of customer care and made my stay enjoyable. Particularly mention to the Front Desk Manager - Leidy, Front Desk Staff - Cyn… more
P
Pingggggrockz
Singapore, Singapore
12/08/2025
“Good hotel in a mall with everything”
I truly appreciate the convenience of having the hotel right in the mall - u get everything u need. The one and only main problem is the way the traffic lanes are designed at the front of the malls makes it very hard to get to the hotel if u r coming w suitcases - there is no help, u need to carr… more
S
sfzak
San Francisco, California
06/02/2026
“Functional, impersonal, and deeply inconsistent with the standards one expects from a national Mexican hotel chain.”
Check-In & Check-Out Both processes were smooth and efficient, but entirely transactional. No warmth, no welcome, no acknowledgment beyond the mechanics. Nothing went wrong, but nothing was offered either. Room The room was clean and minimally decorated, though the overall feel was closer to a b… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info