Description
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a banquet hall.. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 h… more
With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 5-minute drive of Ultramar Ferry Puerto Juárez and Puerto Cancun Marina Town Center. This hotel is 9.3 mi (14.9 km) from La Isla Shopping Mall and 5.4 mi (8.6 km) from Langosta Beach.. Distances are displayed to the nearest 0.1 mile and kilometer. Séptimo Día Adventist Church - 0.3 km / 0.2 mi Mercado 23 - 1.1 km / 0.7 mi Museo Iconografico de la Carrera Panamericana - 1.7 km / 1 mi Benito Juarez Municipal Building - 1.7 km / 1.1 mi Las Palapas Park - 1.7 km / 1.1 mi Ultramar Ferry Puerto Juárez - 2.1 km / 1.3 mi Gran Puerto Pier - 2.2 km / 1.4 mi Ceviche Square - 2.2 km / 1.4 mi Mercado 28 - 2.2 km / 1.4 mi Puerto Cancun Golf Course - 2.3 km / 1.4 mi Chopo Medical Laboratory - 2.6 km / 1.6 mi Plaza 28 - 2.7 km / 1.7 mi Puerto Cancun Marina Town Center - 2.9 km / 1.8 mi El Niño Beach - 3.1 km / 1.9 mi Cancun Cultural House - 3.2 km / 2 mi The preferred airport for Hotel Hacienda de Castilla is Cancun Intl. Airport (CUN) - 19.5 km / 12.1 mi . In Cancun (Downtown Cancun).
Enjoy Mexican cuisine at La Hija de Villa, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to noon for a fee..
- Other
- Air conditioning
- Additional services
- Lift
- Maid
- Washing machine
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Pets
- Pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Conference centre
- Fax/photocopier
- Garden
- Hair dryer
- Library
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Children
- Cot
- Game area
- Kids' board games
- Kids' pool
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Rooms for events / banquets
- Swimming pools
- Children’s pool
- Outdoor pool
- Poolside sun loungers
- Accessibility
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
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Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 245 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its great value for money
Showing 5 featured reviews out of 245 TripAdvisor reviews
S
seemarampartap
Princes Town, Trinidad
30/05/2018
“Perfect getaway”
this vacation is truly an unforgettable experience, had a lovely time including a relaxing massage by Leslie and Viviana at the Hotel Spa, and I highly recommend them for anyone who is looking for a similar experience
A
Amber P
21/01/2019
“Great for traveling on a budget”
I booked the hotel just needing a place to sleep and leave my things while doing day tours. The hotel is a bit out of the way from things and I took taxis around to and from it. There were no restaurants in the area but the hotel had a little one which I ate at for dinner each night. The food is ch… more
A
Art S
15/04/2022
“Good price”
Positive things: helpful and pleasant staff. Calm place. Large room. The air conditioner worked great. Negative things: the internet - sometimes there was, sometimes there was no room at all. Warm water was sometimes not. Strange smell in the bathroom on arrival.
N
nataliesheff
Sheffield, England, United Kingdom
17/02/2022
“Honest review...”
The other reviews are accurate in terms of there being no hot water. I never had any and got tired of asking. My mum stayed in a room next to me and hers was warm after she asked. I think they have to turn it on every morning. So none at night. It's a shame because it lets this place down. The roo… more
T
Tim K
03/03/2018
“Cheap but old and used”
The whole Hotel is old and need some refurbishment, we spend two nights there and payed a cheap price for it. Don't expect a luxus hotel or anything else. The Pool also looks a bit old, but get cleaned every morning. There are everytime Taxis in front of the Hotel. At least the breakfast was good. … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 5 reviews
Service: 8
Cleanliness: 8
Room: 7
Facilities: 7
Location: 7
Quality/Price: 8
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