- Other
- Aire Acondicionado
- Additional services
- Ascensor
- Lavandería
- Limpieza en seco
- Secadora
- Servicio de lavandería
- Servicio diario de camarera de piso
- Reception
- Botones
- Personal multiidioma
- Recepción 24 horas
- Servicio de conserjería
- Entertainment
- Aeróbic
- Animación
- Billar
- Música en vivo
- Ping Pong
- Tiendas
- Parking
- Cerca del hotel
- Parking
- Parking con seguridad
- Smoking
- Detector de humo
- Zonas para fumadores
- Wi-Fi
- WiFi - gratis
- Services
- Alquiler de coches
- Caja fuerte
- Cajero automático en el hotel
- Cambio de moneda
- Centro de conferencias
- Guardaequipaje
- Infinity
- Jardín
- Peluquería / Barbería
- Peluquería / Centro de belleza
- Prensa
- Salas de reuniones
- Secador
- Seguridad
- Servicio de Bodas
- Servicio de habitaciones
- Servicio médico
- Solarium
- Supermercado (en el hotel)
- Terraza
- Venta de entradas
- Venta de excursiones
- Ventilador
- Children
- Servicio de niñera
- Bars
- Bar
- Bar en la piscina
- Bar interior
- Cafetería
- Café / té en áreas comunes
- Snack-bar
- Restaurants
- A la carta
- Buffet
- Menús dietéticos (bajo petición)
- Restaurante Temático
- Todo incluido
- Swimming pools
- Piscina exterior
- Servicio de toallas
- Sombrillas en la piscina
- Tumbonas en la piscina
- Gym and SPA
- Baño turco
- Gimnasio
- Jacuzzi
- Masajes
- Spa
- Activities
- Ping pong
- Surf
- Accessibility
- Acceso en silla de ruedas
- Recepción en planta baja
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
Congratulations! You know how to look for deals
Very good
Based on 13631 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 4 featured reviews out of 13631 TripAdvisor reviews
G
GrandTour22419005348
03/04/2026
“Weekend at Nyx”
Perfect week at Nyx Hôtel. Service was awesome, all were great. Eduardo the best. The food is delicious but the buffet could use better warming stations. Went at opening so it was less of an issue.
M
Myke2026
Russell, Canada
02/04/2026
“Beautiful trip”
First time we were in this place. Overall very good experience with all services. Waitress Shannik made for us very comfortable visiting of restaurants. Maike, nice lady from the front desk, helped us with all needs.
C
christy f
31/03/2026
“Would definitely come back!”
Francisco and Stephanie were great entertainers at the pool.
N
Naomi C
30/03/2026
“recomend!!!”
Jordan,montalvo and stefany was amazing!! the food is perfect and drinks are amazing & the resort is beautiful. def more of a relaxing resort
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 4 reviews
Service: 7
Cleanliness: 7
Room: 8
Facilities: 8
Location: 9
Breakfast: 6
Quality/Price: 7
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.