Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggag… more
With a stay at Hotel Xbalamque and Spa Cancun, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. This spa hotel is 8.7 mi (14 km) from La Isla Shopping Mall and 7.3 mi (11.8 km) from Gaviota Azul Beach.. Distances are displayed to the nearest 0.1 mile and kilometer. Las Palapas Park - 0.1 km / 0.1 mi Mercado 28 - 0.7 km / 0.4 mi Benito Juarez Municipal Building - 0.7 km / 0.4 mi Mercado 23 - 0.8 km / 0.5 mi Ceviche Square - 0.9 km / 0.6 mi Plaza 28 - 0.9 km / 0.6 mi Cancun Cultural House - 1.3 km / 0.8 mi Séptimo Día Adventist Church - 1.6 km / 1 mi Beto Avila Baseball Stadium - 1.7 km / 1.1 mi Extreme Adventure - 1.8 km / 1.1 mi Plaza Las Americas - 2 km / 1.3 mi Puerto Cancun Golf Course - 2.2 km / 1.3 mi Andres Quintana Roo Stadium - 2.2 km / 1.4 mi Royal Yak Casino and Sports Book - 2.2 km / 1.4 mi Amerimed Hospital - 2.5 km / 1.5 mi The nearest airports are: Cancun Intl. Airport (CUN) - 18.2 km / 11.3 mi Tulum Intl. Airport (TQO) - 171.2 km / 106.4 mi . Near Plaza 28.
Enjoy a meal at La Adelita, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar..
- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Entertainment
- Karaoke
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Car rental
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Terrace
- Trouser press
- Wake-up call service
- Children
- Babysitting service
- Game area
- Swimming pools
- Children’s playground
- Full SPA circuit
- Outdoor pool
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- Menu for diabetics (on request)
- À la carte restaurant
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Accessibility
- Facilities for people with disabilities
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Good
Based on 579 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 3 featured reviews out of 579 TripAdvisor reviews
U
universalmarket
Cancun, Mexico
17/11/2025
“A hidden theater in downtown Cancun”
Quirky, budget-friendly hotel with Mayan-themed décor. Some areas feel dated, but it offers good value for central Cancún. Spacious rooms, friendly staff and a unique atmosphere set it apart.
C
CocoaCouple
Washington DC, District of Columbia
25/03/2023
“Lovely getaway for this solo traveler.”
As a solo traveler who loves Mexico, of course I choose this destination for my March birthday. However, I’m not a fan of the Match party scene so this just fits the bill. Likes #1 reason was the spa. I’ve been to over 500 spas so when I say it was top notch I mean just top of the line. Professiona… more
B
brightcrossroads
Monaghan, Ireland
03/02/2023
“Alright”
Hotel quite noisy from the bar next door until late!! The whole hotel needs abit of an update decor wise, it is very dark and dated. Otherwise the beds were comfortable for a one night stay in Cancun. Wouldn't be rushing back to here anytime soon
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
5
Good
Based on 2 reviews
Service: 4
Cleanliness: 6
Room: 5
Facilities: 6
Location: 7
Breakfast: 2
Quality/Price: 5
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.