Kempinski Hotel Cancún

Kempinski Hotel Cancún

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Kempinski Hotel Cancún

Cancun - Retorno Del Rey No. 36, See map | POSADAS

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Very popular destination!

10 properties have been booked in the last 15 minutes in Cancun

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Latest reviews of the property

9,2 Excellent
Rating 4,6 around 5 for travellers of Tripadvisor

Excellent

Based on 4470 reviews

Rating 4,7 around 5 for travellers of Tripadvisor

Location

Rating 4,7 around 5 for travellers of Tripadvisor

Quiet in the room

Rating 4,6 around 5 for travellers of Tripadvisor

Rooms

Rating 4,8 around 5 for travellers of Tripadvisor

Service

Rating 4,3 around 5 for travellers of Tripadvisor

Value for money

Rating 4,8 around 5 for travellers of Tripadvisor

Cleanliness

This accommodation stands out for its wealth of amenities

Showing 5 featured reviews out of 4470 TripAdvisor reviews

D

DAWN G

22/04/2026

Rating 5 around 5 for travellers of Tripadvisor

“5 Star in the Hotel Zone of Cancun”

This was our 2nd stay at The Kempinski. If you want to feel like royalty, I highly suggest this hotel. It is beautiful inside and out. The beach is groomed multiple times a day. the food is exceptional and the staff is wonderful. The restaurants are extraordinary, and there are many options wi… more

V

Venture41743383447

18/04/2026

Rating 5 around 5 for travellers of Tripadvisor

“Paradise!”

Fantastic service at the beach. Jorge was spoiling us and making the best cocktails w his team. Paradise! An unforgettable experience! Thank you

F

Failla G

15/04/2026

Rating 5 around 5 for travellers of Tripadvisor

“Pleasant experience with Josue at the beach. Excellent service.”

Perfect day at the beach Great server

J

jaa1965

Claremont, California

05/04/2026

Rating 5 around 5 for travellers of Tripadvisor

“Fantastic hotel but pricey food.”

This is a fabulous hotel with impeccable service from arrival to departure. The hotel enjoys an enviable location in the middle of the east-facing hotel zone with a lovely stretch of "private" beach that is cleaned of sargassum several times a day. The beach, unlike those on the north side of the h… more

M

MayaDaniela M

18/04/2026

Rating 3 around 5 for travellers of Tripadvisor

“4 star tops”

Good location It was quite Rooms are extremely dated but clean Not worth the cost Service staff was good but poor to accommodate The whole hotel is in urgent need of a renovation upgrade even the pool and beach bathrooms

The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info

10

Excellent

Based on 1 reviews

Service: 10

Cleanliness: 9

Room: 10

Facilities: 10

Location: 10

Quality/Price: 10

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About the property

Description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and an outdoor tennis court. Additional amenities at this Belle Époque resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).. Featured amenities include li… more

How to arrive

Cancun - See map

Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.. Distances are displayed to the nearest 0.1 mile and kilometer. Ballenas Beach - 0.2 km / 0.1 mi Nichupté Lagoon - 0.4 km / 0.2 mi Luxury Avenue Shopping Mall - 0.9 km / 0.6 mi Kukulcan Plaza Shopping Mall - 1 km / 0.6 mi Aquaworld - 1.4 km / 0.9 mi Marlin Beach - 1.5 km / 0.9 mi Hotel Zone Beaches - 1.5 km / 1 mi Tequila Museum - 2 km / 1.2 mi La Isla Shopping Mall - 2.1 km / 1.3 mi El Sol de Cancun - 2.1 km / 1.3 mi Oasis Arena - 2.2 km / 1.4 mi San Miguelito - 2.3 km / 1.4 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.4 km / 1.5 mi Maya Museum of Cancun - 2.7 km / 1.7 mi Iberostar Cancun Golf Course - 2.7 km / 1.7 mi The preferred airport for Kempinski Hotel Cancún is Cancun Intl. Airport (CUN) - 18.5 km / 11.5 mi . Near Luxury Avenue Shopping Mall.

Facilities and services

Grab a bite at The Club Grill, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
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Other
Air conditioning
Heating (free of charge)
Additional services
Dry cleaning service
Laundry
Laundry Service
Lift
Maid
Tumble dryer
Reception
24-hour reception
Concierge service
Multilingual staff
Porter service
Entertainment
Computer room
Dance hall
Shops in hotel
Parking
Nearby free parking
Nearby parking
Parking
Security-controlled parking
Valet parking
Smoking
Smoke detector
Smoking area
Wi-Fi
Complimentary Wi-Fi
Services
Balcony
Banquet and event room
Barbecue
Bike rental
Breakfast in bed
Café
Car rental
Cash machine at the hotel
Conference centre
Currency exchange
Doctor
Garden
Hair dryer
Hair salon / beauty centre
Hairdresser / Barber
Heated pool
Indoor pool
Iron
Ironing equipment
Lockers
Luggage storage
Medical service
Meeting room
Newspapers
Poolside huts
Private check-in / check-out
Private pool
Public bathroom
Room service
Safe
Sale of tickets
Sale of tours
Security
Serviced office
Sun terrace
Sun terrace
Supermarket in hotel
Terrace
Trouser press
Wake-up call service
Wedding service
Children
Babysitting service
Childcare
Children´s entertainment
Game area
Kids' playground
Kids' pool
Kid´s club
Swimming pools
Children’s playground
Children’s pool
Full SPA circuit
Poolside parasols
Poolside sun loungers
Bars
Bar
Coffee/tea in public areas
Pool bar
Snack bar
Restaurants
Breakfast buffet
Kids buffet
Menu for diabetics (on request)
Restaurant guide
Rooms for events / banquets
Gym and SPA
Gym
Hot tub
Jacuzzi
Massages
Sauna
Spa
Turkish bath
Activities
Bike rental
Golf course
Golf course within 3 km
Tennis court
Accessibility
Facilities for people with disabilities
Wheelchair access
Wheelchair-accessible lobby
Wheelchair-accessible room
Check-in/Check-out
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method: #{ paymentMethods }
Payment date: #{ depositTime }
General
Number of people: #{numberOfPersons}
Floor: #{floorNumber}
Tourism register number:
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Our rentals include:
Utilities
Cleaning
Admin fees and taxes
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Good to know

About the deposit

Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.

Additional information

Key pick-up

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Tourism register number:

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Taxes included in the final price

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Frequently asked questions about Kempinski Hotel Cancún

  • Why does Kempinski Hotel Cancún stand out?

    Featured services include Air conditioning, Heating (free of charge), Laundry Service, Maid. See full list of services at Kempinski Hotel Cancún.
  • Yes, it has Children’s playground, Children’s pool, Poolside sun loungers, Poolside parasols, Full SPA circuit.
  • Kempinski Hotel Cancún has Menu for diabetics (on request), Restaurant, Kids buffet, Rooms for events / banquets, Breakfast buffet, Restaurant guide.
  • Guests staying at Kempinski Hotel Cancún have these parking options: Nearby parking, Nearby free parking, Parking, Security-controlled parking, Valet parking
  • Yes, Kempinski Hotel Cancún has Turkish bath, Gym, Jacuzzi, Massages, Sauna, Spa, Hot tub, Turkish bath.
  • Yes, guests at Kempinski Hotel Cancún will be able to enjoy Complimentary Wi-Fi.
  • Yes, guests at Kempinski Hotel Cancún have highlighted that: This was our 2nd stay at The Kempinski. If you want to feel like royalty, I highly suggest this hotel. It is beautiful inside and out. The beach is groomed multiple times a day. the food is exceptional and the staff is wonderful. The restaurants are extraordinary, and there are many options within walking distance as well.
  • Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.. Distances are displayed to the nearest 0.1 mile and kilometer. Ballenas Beach - 0.2 km / 0.1 mi Nichupté Lagoon - 0.4 km / 0.2 mi Luxury Avenue Shopping Mall - 0.9 km / 0.6 mi Kukulcan Plaza Shopping Mall - 1 km / 0.6 mi Aquaworld - 1.4 km / 0.9 mi Marlin Beach - 1.5 km / 0.9 mi Hotel Zone Beaches - 1.5 km / 1 mi Tequila Museum - 2 km / 1.2 mi La Isla Shopping Mall - 2.1 km / 1.3 mi El Sol de Cancun - 2.1 km / 1.3 mi Oasis Arena - 2.2 km / 1.4 mi San Miguelito - 2.3 km / 1.4 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.4 km / 1.5 mi Maya Museum of Cancun - 2.7 km / 1.7 mi Iberostar Cancun Golf Course - 2.7 km / 1.7 mi The preferred airport for Kempinski Hotel Cancún is Cancun Intl. Airport (CUN) - 18.5 km / 11.5 mi . Near Luxury Avenue Shopping Mall.
  • The exact address of Kempinski Hotel Cancún is Cancun - Retorno Del Rey No. 36,
  • POSADAS is the chain to which Kempinski Hotel Cancún belongs.
  • Cancun
  • None - None
  • 0 Adult
  • 1 Room