Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and an outdoor tennis court. Additional amenities at this Belle Époque resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).. Featured amenities include li… more
Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.. Distances are displayed to the nearest 0.1 mile and kilometer. Ballenas Beach - 0.2 km / 0.1 mi Nichupté Lagoon - 0.4 km / 0.2 mi Luxury Avenue Shopping Mall - 0.9 km / 0.6 mi Kukulcan Plaza Shopping Mall - 1 km / 0.6 mi Aquaworld - 1.4 km / 0.9 mi Marlin Beach - 1.5 km / 0.9 mi Hotel Zone Beaches - 1.5 km / 1 mi La Isla Shopping Mall - 2.1 km / 1.3 mi El Sol de Cancun - 2.1 km / 1.3 mi Oasis Arena - 2.2 km / 1.4 mi San Miguelito - 2.3 km / 1.4 mi Yamil Lu'um Archaeological Zone - 2.3 km / 1.5 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.4 km / 1.5 mi Maya Museum of Cancun - 2.7 km / 1.7 mi Iberostar Cancun Golf Course - 2.7 km / 1.7 mi The preferred airport for Kempinski Hotel Cancún is Cancun Intl. Airport (CUN) - 18.5 km / 11.5 mi . Near Luxury Avenue Shopping Mall.
Grab a bite at The Club Grill, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Barbecue
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Doctor
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Library
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Poolside huts
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Kids buffet
- Menu for diabetics (on request)
- Restaurant guide
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Golf course
- Golf course within 3 km
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible lobby
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
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- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 4500 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 4500 TripAdvisor reviews
M
michael p
27/07/2026
“Only the name has changed still a wonderful experience”
My wife and I just spent five memorable nights at the Kempinski Hotel Cancun. This hotel was previously the Ritz Carlton Cancun. This was our first visit since the hotel changed brands. We had previously been to the Ritz Carlton many times in the past and after this visit we are hoping to retur… more
R
Randy M
27/07/2026
“Can’t Beat the Kempinski in Cancun!”
As a person who has been blessed to have travelled the US and Mexico extensively, I am proud to say the Kempinski Hotel in Cancun is my favorite. What makes it great? The people that work there. It is an amazing experience to share your time on vacation with people that truly care. From years ago w… more
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Hannah J
24/07/2026
“Incredible experience!”
Stayed with a few of my friends for a trip and everything was incredible. The amenities, location, views, staff- everything was top notch. The staff was extremely kind, intentional, and detail oriented. I was here for my birthday and everyone really went above and beyond to make the trip special. O… more
S
Stacey W
19/07/2026
“Wonderful trip”
This is our favorite hotel to visit. The beach is beautiful, the staff is amazing and we visit at least 3 times a year. Jorge, Claudia, Joel, Itzel, David, are just a few of the servers who make us feel extra special each time we are here. This hotel was formerly a ritz Carlton-the service is still… more
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Archana A
15/07/2026
“A true luxury experience with the best hotel staff”
This is our second time visiting Kempinski Cancun for my older daughter’s birthday. She absolutely loved the first time that she requested to stay at this hotel again for her 8th birthday. We are so glad she did because we had an amazing time. The hotel is beautiful, clean and very well-maintained.… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 9
Room: 10
Facilities: 10
Location: 10
Quality/Price: 10
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