Description
Live Aqua Beach Resort Cancún - Adults Only - All Inclusive is located in Cancun's Hotel Zone, a 4-minute walk from La Isla Shopping Mall and a short distance from Hotel Zone Beaches and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This adults-only, all-inclusive resort offers 371 air-conditioned guest rooms with private furnished balconies, 65-inch Smart TVs with cabl… more
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Books
- Casino
- Computer room
- Disco / DJ
- Entertainment
- Karaoke
- Pool table
- Shops in hotel
- TV lounge
- Theatre
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Doctor
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Poolside huts
- Private check-in / check-out
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Vending machines
- Water slide
- Wedding service
- Children
- Babysitting service
- Kid´s club
- Bars
- Bar
- Beach bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- Menu for diabetics (on request)
- Restaurant guide
- Rooms for events / banquets
- Themed restaurant
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Mini golf
- Surfing
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Ground floor reception
- Hotel entrance with ramp
- Lift on the ground floor
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 18526 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 5 featured reviews out of 18526 TripAdvisor reviews
E
Esida R
05/06/2026
“Best Vacation Spot!”
Live Aqua is the best. Great service! Thank you to our server Monica, Hector Mendosa and our room steward Caesar! Paella is also delicious!
A
Andi R
04/06/2026
“Marco Pablo Jocelyn and Alex”
Marco Jocelyn Pablo and Alex are all super kind and great. They need a raise! Promote them!
C
Caitlin R
04/06/2026
“Marco and Pablo the GOATS”
Marco makes the BEST smoothies!!! He’s so nice and makes everyone’s day. Pablo also had the BEST energy during the activities and classes!!! Jocelyn, Alex, and Ricky were also awesome during other activities!! Everyone is so sweet!
P
Patricia M
04/06/2026
“10/10 Couples Vacation Experience”
Our stay at Live Aqua was nothing short of perfect! My husband and I celebrated a belated honeymoon and early anniversary in the Honeymoon suite. The room was clean and spacious. The turn down service made every night feel relaxing! Our butlers, Ruddy and Sakny, were so helpful and easy to contact… more
V
Voyage03037222183
04/06/2026
“Marco at juice stand is phenomenal”
Marco at the juice stand at breakfast is a shining example of the best possible customer service. He is the reason we always come back.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 2 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 10
Breakfast: 10
Lunch/Dinner: 10
Quality/Price: 10
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.