Margaritaville Island Reserve Riviera Cancun By Karisma

“Had a lovely time!”

We’ve came here for two weeks to celebrate my daughter qualifying as a Veterinarian So impressed with all the staff, from entertainment, waiters, bar staff and hospitality. Would like to especially thank Jorge and Mariel from the entertainment team and head chef Oscar. We had a wonderful stay here… more

We’ve came here for two weeks to celebrate my daughter qualifying as a Veterinarian So impressed with all the staff, from entertainment, waiters, bar staff and hospitality. Would like to especially thank Jorge and Mariel from the entertainment team and head chef Oscar. We had a wonderful stay here and would definitely recommend it and will try and come back again.

less

“Personalized experience with great food and great vibes”

This hotel is a favorite for so many reasons. The location is really close to the airport, about a 20-25 minute ride. If you're actually looking to vacation for relaxation purposes, this is your hotel. The vibes are beach chill all day every day. The rooms are always clean and the people who clean … more

This hotel is a favorite for so many reasons. The location is really close to the airport, about a 20-25 minute ride. If you're actually looking to vacation for relaxation purposes, this is your hotel. The vibes are beach chill all day every day. The rooms are always clean and the people who clean them take their jobs very seriously, if I even needed anything, they would get it right away. In terms of cost, I've stayed at many comparably priced hotels in the U.S. and in Mexico, and you get so much more bang for your buck here than any other place, because the food isn't just standard, it's really really good. The chefs at each of their restaurants take pride in their work. The Chefs at Beach House, the main restaurant, put on the absolutely most delicious Mexican fiesta once a week, and that food is very very authentic and tasty. The entertainment is so nice, again, chill. They had a tiki party/fire show when I was there, they also had a folkrorico performance at the Mexican fiesta, and as someone who's been in the cancun area more than a dozen times, those young people gave a fantastic show that took you to all of the regions of Mexico, it was like a mini Xcaret show! However, what really makes this place stand out and why I would go back again and again is the people. The wait staff is absolutely fantastic at each and every restaurant. They are kind, they'll remember your name and preferences, and if you have kids, they'll remember their preferences too. The spa staff and masseuses are top notch. It's I think what makes this a truly 5-star hotel, and if you're not getting that personalized treatment at other 5-star hotels, you're probably over-paying. Lastly, I know everyone worries about the beach. The hotel, alongside the local and federal government are really getting a handle on this situation with the barriers, and it's making a difference. The biodiversity in the water is coming back, it's color is coming back, all of it.

less

“A Wonderful, Quiet, and Relaxing Vacation”

This place is great. Unlike the other location, this one has a beach that they actively clean to get the seaweed out. Not much to do in the resort itself, but they try to have some kind of entertainment once a night. I recommend an excursion to break things up. If you want to just relax somewhere w… more

This place is great. Unlike the other location, this one has a beach that they actively clean to get the seaweed out. Not much to do in the resort itself, but they try to have some kind of entertainment once a night. I recommend an excursion to break things up. If you want to just relax somewhere with good drinks and good food and a clean room, I highly recommend it. I happen to visit when there weren’t many people in the resort, so it was quiet. The atmosphere is just very chill and lowkey. This isn’t a party kind of place, more like a place to go to when you want to escape and get away from your busy life. I want to give my many thanks and appreciation to all the people that helped me have a wonderful experience: Valores - receptionist Jessi and Yadi - Excursions Manuel - compass bar Eduardo waiter Landy - gym instructor Lupita & Darnia - hostesses Alfredo - Waitor Antonio (Elias)- Barista

less

“Not awful but have been to several that were better.”

Just finished a quick, 4 night stay at Margaritaville. Less than 2 years old, it was beautiful. The neighboring resort closed and is running down. Kind of an eyesore, but whatever. Smaller property but designed well in a U shape with plenty of pool time. Beach was washed away in a storm and is non-… more

Just finished a quick, 4 night stay at Margaritaville. Less than 2 years old, it was beautiful. The neighboring resort closed and is running down. Kind of an eyesore, but whatever. Smaller property but designed well in a U shape with plenty of pool time. Beach was washed away in a storm and is non-existent. Literally a wooden set of stairs that leads to the ocean with no beach. Service was very high level in all phases. Possibly the best we’ve had in a couple dozen all-inclusives. Good quality was meh though compared to other places we’ve been. Breakfast was sold as they had the normal fare, plus an omelet station and a chilaquiles station as well. The Italian restaurant was very, very good, despite extremely small portions. The steakhouse was pretty rough. I’ve had some fantastic cuts of meat in Mexico. This was not the place for that. The pool bar’s food looked amazing, but was tasteless. Wings at Landshark were solid. All in all a nice quick break from reality. Some really nice positives. A few drawbacks. Pro: service! Appearance! Rooms overall. Cons. Beach, food quality.

less