Description
Facilities: The complex was modernised in 2024. This hotel has 2 lifts and a reception desk. Amenities at the hotel include a baggage storage service. Wireless internet access is provided to guests. Souvenirs can be purchased at the gift shop. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, medical assistance, a transfer service… more
Location: The hotel is situated on the fine white sands of one of the most beautiful beaches of the beautiful Mexican Caribbean Sea and Kukulcan coast, near the Plaza Nautilus Mall. It is 10 min from the city and nightclubs in the hotel zone. It is also 30 min from Cancún International Airport.
Meals: The dining area includes a restaurant and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked.
- Other
- Air conditioning
- Additional services
- Lift
- Reception
- Concierge service
- Porter service
- Reception
- Entertainment
- Entertainment for adults
- Parking
- Nearby parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Children
- Children´s entertainment
- Bars
- Bar
- Snack bar
- Swimming pools
- Children’s pool
- Outdoor pool
- Activities
- Water park
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 1152 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 4 featured reviews out of 1152 TripAdvisor reviews
K
Kim L
08/08/2026
“Experience”
Eric at casa Nostra was great! Attentive and helped celebrate our daughters birthday early
Y
Yana A
08/08/2026
“Amazing restaurant Italian”
The best service the best restorant Italian at Melia Casa resort !!! Special thank you for Alfredo Abigel and Rene !!!! The best service ever !!!!
D
David L
06/08/2026
“Melia Casa Maya family friendly!”
Have to say that this all inclusive has surpassed my expectations. It feels small at first but for my small son and teenage daughter turned out to be the perfect combination. The rooms are good but who comes to stay in a room right? The beach is perfect for the kiddos. However the only downside is … more
B
Bilaal H
04/08/2026
“Great experience”
We had exceptional service from Dylan and Argenis from Cape Nao. Highly recommend!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info