Description
Boasting a unique location close to the beach, this hotel offers magnificent views over the Caribbean and the Nichupte Lagoon in the vibrant Cancun. Ideal for holidaymakers looking for a sunny beach holiday, this complex offers a peaceful ambience and time-honoured hospitality to guarantee a memorable stay in this luxurious property. Visitors may have the chance to sign up for a round of golf at … more
- Other
- Air conditioning
- Heating (free of charge)
- Reception
- 24-hour reception
- Parking
- Outside parking
- Gym and SPA
- Spa
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
Excellent
Based on 3650 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 5 featured reviews out of 3650 TripAdvisor reviews
A
amanda l
14/07/2026
“best hotel”
great/ best costumer service from Irving/ and richy
J
J G
14/07/2026
“Vacation”
Had a great time at this location. Very friendly hotel staff. Everyone was so nice and helpful. I would like to mention Baak and Yami. They were always ready to help with our drinks fast and easy. Thank you
E
Excursion53040690959
13/07/2026
“La Luce Italian restaurant”
If you at this hotel then La Luce Italian restaurant is a must visit. Alejandro and his co server Jonathan were amazing hosts. They took such care of us and whatever they recommended was amazing. They went above and beyond to take care of us and their hospitality was incredible. They took very good… more
A
Ayush M
13/07/2026
“Employee review”
La Luc restaurant — Alejandro and Jonathan provided us with the best service we’ve experienced throughout our entire stay by a mile. Best experience at the Hilton was at the La Luc restaurant thanks to both Alejandro and Jonathan (but especially Alejandro).
C
Companion43496608702
Puchong, Malaysia
13/07/2026
“Excellent service”
We went to la luce Italian restaurant at the hotel and the server Alejandro was beyond brilliant and also Jonathan was great. The food, drinks and dessert was great but the server made the experience simply outstanding. Highly recommend a visit here, just ask for Alejandro for a experience you w… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 10
Quality/Price: 10
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More Info Less Info
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