Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and an outdoor tennis court. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include a business center, dry cleaning… more
With a stay at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach. This all-inclusive property is 0.4 mi (0.6 km) from Cancun Convention Center and 0.4 mi (0.7 km) from Forum Beach.. Distances are displayed to the nearest 0.1 mile and kilometer. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi Gaviota Azul Beach - 0.2 km / 0.1 mi Cancun Convention Center - 0.6 km / 0.4 mi UltraMar Ferry Terminal - 0.6 km / 0.4 mi Forum By The Sea Mall - 0.7 km / 0.4 mi Forum Beach - 0.7 km / 0.4 mi Plaza Caracol Mall - 0.7 km / 0.5 mi Caracol Beach - 0.7 km / 0.5 mi Chac Mool Beach - 1.3 km / 0.8 mi Playa Ancha - 1.5 km / 0.9 mi Cancun Golf Club at Pok Ta Pok - 2.6 km / 1.6 mi Tortuga Beach - 3.3 km / 2.1 mi La Isla Shopping Mall - 3.8 km / 2.4 mi El Sol de Cancun - 3.8 km / 2.4 mi Tequila Museum - 3.9 km / 2.4 mi The nearest airports are: Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi Tulum Intl. Airport (TQO) - 177.2 km / 110.1 mi . Near Hotel Zone Beaches.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at Lorenzo's, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Karaoke
- Pool table
- Shops in hotel
- Parking
- Nearby free parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Currency exchange
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Private check-in / check-out
- Private pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Wedding service
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Rooms for events / banquets
- Swimming pools
- Full SPA circuit
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Check-in/Check-out
- Deposit:
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- General
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 33 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its spacious and comfortable rooms
Showing 4 featured reviews out of 33 TripAdvisor reviews
J
J-LO5
Las Vegas, Nevada
28/11/2025
“Best staff in town!”
Such an amazing experience! We were met with friendly staff that made us feel at home. The food is incredibly delicious and catered to each individual in our group. Aidee met with our group and completely elevated the experience to another level! We will definitely be coming back!
S
SergioCCR
Houston, Texas
10/11/2025
“HYATT ZIVA CANCUN RESORT / AN ABSOLUTE PARADISE.”
HYATT ZIVA CANCUN RESORT / AN ABSOLUTE PARADISE. My wife Margarita and I spent eight days in Cancun to celebrate our anniversary and stayed again in the Turquoise section, this great resort where we have been several times before. The quality of the services and facility installations are superb in… more
M
Marina K
28/09/2025
“Special gratitude to Federico and Alfredo”
You can read all amazing reviews here. All of them are truthful . Totally recommend to go! My review is for two special persons that made our vacation unbelievable. Thank you very much to Federico from Habaneros restaurant! Thank you for your attention and hospitality! You are amazing. Special grat… more
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April B
Arlington, Virginia
07/01/2025
“PERFECTION! Unforgettable Luxury at Hyatt Viva Cancun Turquoise Tower!”
You will LOVE this resort! Our stay at Hyatt Viva Cancun Turquoise Adult-Only Tower was nothing short of amazing! This resort offers the perfect blend of luxury, relaxation, and fun. Highlights: Adult Pool Vibes: The atmosphere at the adult pool was lively yet chill, free from the noise of kids—a… more
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