Waldorf Astoria Riviera Maya

Waldorf Astoria Riviera Maya

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Waldorf Astoria Riviera Maya

Cancun - Carr Federal Libre 307 Cancun-Tulum See map | HILTON HOTELS

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Very popular destination!

9 properties have been booked in the last 15 minutes in Cancun

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Latest reviews of the property

9,6 Excellent
Rating 4,8 around 5 for travellers of Tripadvisor

Excellent

Based on 1084 reviews

Rating 4,8 around 5 for travellers of Tripadvisor

Quiet in the room

Rating 4,7 around 5 for travellers of Tripadvisor

Location

Rating 4,9 around 5 for travellers of Tripadvisor

Rooms

Rating 4,9 around 5 for travellers of Tripadvisor

Service

Rating 4,6 around 5 for travellers of Tripadvisor

Value for money

Rating 4,9 around 5 for travellers of Tripadvisor

Cleanliness

This accommodation stands out for its spacious and comfortable rooms

Showing 5 featured reviews out of 1084 TripAdvisor reviews

S

StarJonesEsq

27/03/2026

Rating 5 around 5 for travellers of Tripadvisor

“⭐⭐⭐⭐⭐ A Masterclass in Luxury, Leadership, and Love at the Waldorf Astoria Riviera Maya”

From the moment we arrived at the Waldorf Astoria Riviera Maya, it was clear that this was not just a stay… it was an experience curated with intention, excellence, and heart. Let me start at the top. Leadership matters. And under the extraordinary guidance of General Manager Nazaret Carbonari, it… more

4

420LRH

New Orleans, Louisiana

26/03/2026

Rating 5 around 5 for travellers of Tripadvisor

“Fantastic experience”

This is a beautiful resort on a gorgeous piece of property with excellent service. The grounds are exquisitely maintained and the staff is super friendly and professional. The spa is lovely and if you go definitely ask for Arturo! I got a marvelous skin treatment from him. The food options at the W… more

6

688marthas

Charlotte, North Carolina

24/03/2026

Rating 5 around 5 for travellers of Tripadvisor

“A relaxing and peaceful escape”

We had a lovely experience at the Waldorf Astoria Riviera Maya. The hotel itself is beautiful, peaceful and serene. The rooms are very spacious and comfortable. We enjoyed all of our meals and found the food to be delicious. We stayed for 6 nights and never left the resort for a meal. The vari… more

D

Dawn V

22/03/2026

Rating 5 around 5 for travellers of Tripadvisor

“Amazing service! Must see!”

Cesar Gomez the personal concierge was amazing !!! Also all the people that work by the pool were so accommodating. The entire property is stunning. The service was some of the best I have ever had. At the one lobby bar they didn’t have the wine I preferred and they went across the property to actu… more

D

Daniel K

22/03/2026

Rating 5 around 5 for travellers of Tripadvisor

“Staff is truly incredible.”

Patricia, Alejando, and Javier are amazing. Thank you for everything. They were so good to our daughter…even when she got sick (unavoidable sometimes on trips like this for Americans!). Thank you all!

The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info

About the property

Description

Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a picnic area.. Featured amenities include a business center, a 24-hour f… more

How to arrive

Cancun - See map

When you stay at Waldorf Astoria Riviera Maya in Cancun, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach resort is 17.8 mi (28.6 km) from La Isla Shopping Mall and 13.7 mi (22.1 km) from Iberostar Cancun Golf Course.. Distances are displayed to the nearest 0.1 mile and kilometer. Arrecife de Puerto Morelos National Park - 0.1 km / 0.1 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi Go Grand Outlet Riviera Maya - 7 km / 4.3 mi Grand Outlet Riviera Maya - 7.6 km / 4.7 mi Moon Palace Golf Club - 8.3 km / 5.2 mi Xoximilco - 8.5 km / 5.3 mi El Tinto Golf Course - 9.1 km / 5.6 mi Petempich Bay - 13.3 km / 8.3 mi Playa Coral - 16.2 km / 10.1 mi Nichupté Lagoon - 16.5 km / 10.3 mi Puerto Morelos Beach - 17.4 km / 10.8 mi Riviera Cancun Golf Resort - 17.6 km / 10.9 mi Jungle Spa - 17.8 km / 11.1 mi Monumento Ruta de los Cenotes - 17.9 km / 11.1 mi Dr. Alfredo Barrera Marin Botanical Garden - 18.1 km / 11.2 mi The nearest airports are: Cancun Intl. Airport (CUN) - 15.2 km / 9.4 mi Cozumel Intl. Airport (CZM) - 81.2 km / 50.4 mi The preferred airport for Waldorf Astoria Riviera Maya is Cancun Intl. Airport (CUN). . On the beach.

Facilities and services

Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee..

Other
Air conditioning
Additional services
Dry cleaning service
Laundry
Laundry Service
Lift
Maid
Reception
24-hour reception
Concierge service
Multilingual staff
Porter service
Entertainment
Entertainment
Entertainment for adults
Live music
Pool table
Shops in hotel
Parking
Nearby free parking
Nearby parking
Parking
Valet parking
Pets
Pets allowed
Smoking
Smoke detector
Smoking not allowed
Wi-Fi
Complimentary Wi-Fi
Services
24-hour gym
Balcony
Banquet and event room
Barbecue
Breakfast in bed
Café
Car rental
Cash machine at the hotel
Coffee machine
Conference centre
Currency exchange
Fireplace
Garden
Hair dryer
Hair salon / beauty centre
Iron
Luggage storage
Medical service
Meeting room
Picnic area
Private pool
Reading room
Room service
Safe
Security
Serviced office
Terrace
Wake-up call service
Children
Babysitting service
Childcare
Children´s entertainment
Kids' board games
Bars
Bar
Beach bar
Coffee/tea in public areas
Pool bar
Snack bar
Restaurants
All inclusive
High chairs
Menu for diabetics (on request)
À la carte restaurant
Swimming pools
Children’s pool
Full SPA circuit
Outdoor pool
Gym and SPA
Gym
Hot tub
Jacuzzi
Massages
Sauna
Spa
Turkish bath
Activities
Bike rental
Golf course
Accessibility
Facilities for people with disabilities
Wheelchair access
Check-in/Check-out
Deposit:
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General
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Floor: #{floorNumber}
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Our rentals include:
Utilities
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Admin fees and taxes
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Good to know

About the deposit

Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.

Additional information

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Frequently asked questions about Waldorf Astoria Riviera Maya

  • Which are the stand-out services of Waldorf Astoria Riviera Maya?

    Air conditioning, Laundry Service, Maid, Laundry are some of the featured services at Waldorf Astoria Riviera Maya. See full list of services at Waldorf Astoria Riviera Maya.
  • Yes, guests at Waldorf Astoria Riviera Maya will be able to enjoy Children’s pool, Outdoor pool, Full SPA circuit.
  • Yes, guests at Waldorf Astoria Riviera Maya will be able to enjoy Menu for diabetics (on request), Restaurant, À la carte restaurant, All inclusive, High chairs, , Vegetarian menus, Gluten-free menus.
  • Guests staying at Waldorf Astoria Riviera Maya have these parking options: Nearby parking, Nearby free parking, Parking, Valet parking
  • Guests staying at Waldorf Astoria Riviera Maya have these options for keeping fit: Turkish bath, Gym, Jacuzzi, Massages, Sauna, Spa, Hot tub, Turkish bath, Wellness centre.
  • Yes, Waldorf Astoria Riviera Maya has Complimentary Wi-Fi.
  • Guests at Waldorf Astoria Riviera Maya say: From the moment we arrived at the Waldorf Astoria Riviera Maya, it was clear that this was not just a stay… it was an experience curated with intention, excellence, and heart. Let me start at the top. Leadership matters. And under the extraordinary guidance of General Manager Nazaret Carbonari, it shows in every single detail. There is a reason she is consistently regarded as one of the very best in the business. Excellence flows from the top, and her standard is unmistakable. And then… the people. Ana Salazar, Guest Experience Manager, set the tone for what can only be described as a flawless stay. Every detail was anticipated. Every request handled with grace. Every moment intentional. Patricia from the concierge team went above and beyond in a way that truly touched our hearts. Walking into a suite beautifully decorated with birthday and anniversary love was not just a surprise… it was a moment. She, along with her colleague Caesar, made sure that every single day felt special, personal, and unforgettable. Brando and his pool and beach team? They redefined “fun in the sun.” Their energy, attentiveness, and impeccable service elevated every moment by the water into something truly extraordinary. And the food… oh, the food. Breakfast at Chaya was decadent, abundant, and beautifully presented each morning. Lunch at Ja’o delivered what I will confidently call the best grilled fish tacos in the world. And dinner at the open-flame seafood restaurant Malpeque? An absolute showstopper. The fresh catch of the day, expertly prepared over open fire as we dined beside the largest fire pit I’ve ever seen, was an experience all its own. And that homemade habanero sauce? 🔥 I savored every single flame. But what truly makes this property shine is the consistency. The housekeepers, the servers, and every behind-the-scenes team member continue to uphold the unmistakable standard of Waldorf Astoria luxury. Warm. Polished. Effortless. This was more than a birthday and anniversary celebration. It was a reminder of what hospitality looks like when it is done right. We arrived as guests. We left feeling celebrated. And when excellence meets intention at this level… it doesn’t just impress you, it stays with you.
  • This is the information we have about the surroundings of Waldorf Astoria Riviera Maya: When you stay at Waldorf Astoria Riviera Maya in Cancun, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach resort is 17.8 mi (28.6 km) from La Isla Shopping Mall and 13.7 mi (22.1 km) from Iberostar Cancun Golf Course.. Distances are displayed to the nearest 0.1 mile and kilometer. Arrecife de Puerto Morelos National Park - 0.1 km / 0.1 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi Go Grand Outlet Riviera Maya - 7 km / 4.3 mi Grand Outlet Riviera Maya - 7.6 km / 4.7 mi Moon Palace Golf Club - 8.3 km / 5.2 mi Xoximilco - 8.5 km / 5.3 mi El Tinto Golf Course - 9.1 km / 5.6 mi Petempich Bay - 13.3 km / 8.3 mi Playa Coral - 16.2 km / 10.1 mi Nichupté Lagoon - 16.5 km / 10.3 mi Puerto Morelos Beach - 17.4 km / 10.8 mi Riviera Cancun Golf Resort - 17.6 km / 10.9 mi Jungle Spa - 17.8 km / 11.1 mi Monumento Ruta de los Cenotes - 17.9 km / 11.1 mi Dr. Alfredo Barrera Marin Botanical Garden - 18.1 km / 11.2 mi The nearest airports are: Cancun Intl. Airport (CUN) - 15.2 km / 9.4 mi Cozumel Intl. Airport (CZM) - 81.2 km / 50.4 mi The preferred airport for Waldorf Astoria Riviera Maya is Cancun Intl. Airport (CUN). . On the beach.
  • Waldorf Astoria Riviera Maya is located in Cancun - Carr Federal Libre 307 Cancun-Tulum
  • Waldorf Astoria Riviera Maya is part of the HILTON HOTELS chain.
  • Cancun
  • None - None
  • 0 Adult
  • 1 Room