Acanto Playa Del Carmen, Trademark Collection By Wyndham

“A hidden gem in the playa”

I am a 50 y old Canadian and wanted a quick 4 day getaway after a long and cold winter. So, I booked ACANTO apart-hotel in Playa del Carmen on Expedia, just off their famous fifth Avenue [Quinta Avenida], and I feel I made the right choice. This place is less than 12 years old and is well maintain… more

I am a 50 y old Canadian and wanted a quick 4 day getaway after a long and cold winter. So, I booked ACANTO apart-hotel in Playa del Carmen on Expedia, just off their famous fifth Avenue [Quinta Avenida], and I feel I made the right choice. This place is less than 12 years old and is well maintained. Central atrium has a pool and some loungers. Like other parts of the Playa, most guests were Canadian, American, British, Dutch, German, etc. I felt very safe, as entrance is guarded, and after 11 pm you need to be buzzed in. A small convenience store just below this hotel, that sells bottled water, beers, snacks, fruits, fresh coconuts, etc Leticia and Jose Eleazar at the reception are absolutely helpful people, and can help you book excursions and you can pay in the lobby itself. No hanky panky, all legit. Its maintained well and very clean. Housekeeping is every 3 days. The included continental breakfast was complimentary and basic, but I am OK with that. Quinta Avenida is loaded with amazing eateries and restaurants, so you can literally step out and be at a table in under 60 seconds! You can't beat the location. Each apartment has a kitchenette and the 2 bedroom units also have dishwashers. AC has individual thermostats within your unit, so that's very good. If you have time, go to the rooftop and enjoy the amazing view of the Caribbean Sea. The ADO bus terminal is a pleasant 15 minutes walk on the cobbled Quinta Avenida, the ferry terminal is an extra 3 minutes. No vehicles allowed on Quinta Avenida, so its very pedestrian friendly. They also have apartments for sale, and those that are interested should reach out to the reception staff. I will go back again.

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“Excellent hotel in a great location”

This hotel is situated in the perfect place. Easy reach to beach clubs (12-15mins walk), and restaurants are all nearby. The breakfast is okay, but the service is excellent. Everyone is very friendly and accommodating. Rooms are very comfortable and beds are perfect. As with any place in Playa Del… more

This hotel is situated in the perfect place. Easy reach to beach clubs (12-15mins walk), and restaurants are all nearby. The breakfast is okay, but the service is excellent. Everyone is very friendly and accommodating. Rooms are very comfortable and beds are perfect. As with any place in Playa Del Carmen, I always recommend people to bring earplugs/earwax just in case some noise filters through to the room albeit I slept without issues. Highly recommend.

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“Great hotel, excellent location”

The hotel is amazing. It has an interior courtyard which is very well maintained. Our room was facing the interior courtyard so it was very quiet. We had a one bedroom apartment which was very spacious and clean with a full kitchen and full fridge. The hotel had a rooftop terrace with an amazing vi… more

The hotel is amazing. It has an interior courtyard which is very well maintained. Our room was facing the interior courtyard so it was very quiet. We had a one bedroom apartment which was very spacious and clean with a full kitchen and full fridge. The hotel had a rooftop terrace with an amazing view of the ocean where you could hve breakfast. The apartment had its own terrace also facing the interior courtyard and it was very pleasant. This apartment also had another interior private terrace with a hammock but we couldn't use itp so much because from time to time there was a smell coming probably from a nearby restaurant. The personnel was very friendly and helpful. Front desk, accommodated us with all we asked. They even arranged the round trip transfer from and to the airport.  They also have a concierge, Jose, who was very helpful in arranging a beautiful trip to Xcaret Night show for us. The hotel is also very close to Quinta Avenida so it was very easy to go out every night. The breakfast was included and it was a good option to get you started. The only downsize with the breakfast was that you could only have boiled eggs, some feta cheese and then some pastries, margarine, jam, cereals, milk and some fruits and of course coffee and tea. The distance to the point where the beach started was about 800m but then you still have to walk on sand about the same distance to get to the public beach area. One thing that we did not like in the room was the shower which did not have the hose. It was ok for tall people but it was hard to use it for washing your legs. Definitely recommend if your main intention is to enjoy the main street with restaurants and souvenirs shops. For beach access this hotel probably is better for younger people who can walk 1500-1600 steps easy taking into account that the public beach does not offer  a decent option to rent beach chairs and umbrellas and you have to carry with you the whole necessary beach gear.

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“In the heart of tourist PDC.”

I stayed for 1 month a year ago this past winter. It was a great location just off 5th avenue, PDC. The 1 bedroom unit was large and roomy. Well equipped. Bed was comfy. Decor is a bit dated but still nice and clean. Pool was very small with no sunshine in pool area, but public beach is just a … more

I stayed for 1 month a year ago this past winter. It was a great location just off 5th avenue, PDC. The 1 bedroom unit was large and roomy. Well equipped. Bed was comfy. Decor is a bit dated but still nice and clean. Pool was very small with no sunshine in pool area, but public beach is just a 15 minute walk away. Overall, the hotel was a bit underwhelming but good.

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