Description
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is ava… more
Located in Playa del Carmen (Gonzalo Guerrero), HM Playa del Carmen is within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.6 mi (1 km) from Mamitas Beach and 5.6 mi (9 km) from Xplor Theme Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi Calle 12 - 0.5 km / 0.3 mi Nuestra Senora del Carmen Catholic Church - 0.7 km / 0.4 mi Quinta Avenida - 0.8 km / 0.5 mi Riviera Gran Casino - 0.8 km / 0.5 mi Central Square - 0.8 km / 0.5 mi Calle Corazón - 0.9 km / 0.6 mi Mario Villanueva Stadium Madrid - 0.9 km / 0.6 mi 3D Museum of Wonders - 1 km / 0.6 mi Mamitas Beach - 1 km / 0.6 mi Mercado Playa del Carmen - 1 km / 0.6 mi Super Chedraui Selecto Avenida 10 - 1.1 km / 0.7 mi Playa del Carmen Main Beach - 1.1 km / 0.7 mi Chabad Playa del Carmen - 1.1 km / 0.7 mi Frida Kahlo Museum - 1.1 km / 0.7 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 35.3 km / 22 mi Cancun Intl. Airport (CUN) - 55.3 km / 34.3 mi The preferred airport for HM Playa del Carmen is Cancun Intl. Airport (CUN). . Near Quinta Avenida.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Shuttle transfer
- Airport transfer
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Car rental
- Currency exchange
- Fan
- Garden
- Hair dryer
- Iron
- Ironing equipment
- Library
- Luggage storage
- Luggage storage
- Medical service
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Bars
- Bar
- Beach bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Swimming pools
- Outdoor pool
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Activities
- Diving
- Golf course
- Snorkelling
- Accessibility
- Ground floor reception
- Lift on the ground floor
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 1398 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 1398 TripAdvisor reviews
T
Tim K
19/04/2026
“Very nice and well-priced”
Excellent, clean hotel. Superb breakfast. We filled up every morning and therefore didn’t need lunch. Clean room with large comfortable bed. Difficult to dial in a good temperature in the shower; either scalding hot or cold! Enjoyed the pool. We were able to get clean towels on demand and could t… more
C
chunautia
Surat, India
11/03/2026
“Cozy and clean”
Nice cozy and clean. The staff was friendly and the breakfast buffet was generous and good quality. The pool area is quiet and the greenery around is a big plus. We stayed in #217, no outside noise. The only con was pillows. No options to choose from.
A
Art B
San Leandro, California
17/03/2026
“Our 3rd stay and a bit disappointed.....”
We love this hotel, but to be honest we had a couple of hiccups at check in. This is our third, 10 day stay. We booked this 7 months in advance and requested a king bed in a city view, terrace room. When we arrived, we were told no kings were available. Then when we went to pay for our stay, it… more
R
rileythomson63
Florida
26/04/2026
“Nice enough hotel”
The hotel was nice - large room with a king bed, double vanity sinks, walk in shower with soaps, safe box, buffet style breakfast, drinking water provided. A staff member is available to help book tours in the lobby/reception area. They put a bracelet on you upon arrival so they know you are stayi… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
4
Low
Based on 1 reviews
Service: 4
Cleanliness: 2
Room: 3
Facilities: 2
Location: 8
Quality/Price: 3
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