Description
The Playa del Carmen hotel includes two fresh water swimming pools surrounded by a vast park, a Jacuzzi, a solarium-terrace, a gym and the wellness centre with a range of different treatments and massages.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Disco / DJ
- Entertainment
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Barbecue
- Café
- Car rental
- Cash machine at the hotel
- Chapel
- Coffee machine
- Currency exchange
- Doctor
- Free gym nearby
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Pool
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Stores
- Sun terrace
- Terrace
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Game area
- Kids' playground
- Kid´s club
- Bars
- Bar
- Pool bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Snorkelling
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 8808 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa Del Carmen
Showing 5 featured reviews out of 8808 TripAdvisor reviews
J
Jon P
04/04/2026
“Riu Pakace Mexico”
I’ve just returned from a fantastic stay here with my partner. I could not fault anything at all. Even when I encountered slight issues with our key card for our room it was resolved and even given a nice complimentary gift for us both. The beach was idyllic and the pools were fantastic includin… more
F
FlanniganF
Barcelona, Spain
29/03/2026
“Paradise”
As frequently returning guests at this fabulous hotel,each time our stay gets better & better. From the moment you step into the vast lobby & see those amazing iconic 3 chandeliers, our smiles returned from a tiring 24 hrs plus of travelling from the UK,to being checked in by Alicia ( same as last … more
A
Applewood007
Hastings, United Kingdom
28/03/2026
“Now double standards,Americans only”
Hotel is in the right palace after 33 times why would I return answer the staff . But this time via TUI I have book for November expecting the same hotel and no indication from TUI when I booked is that the hotel is going to be closed for 3 months June July August for refurbishment that will be ni… more
L
LaureenS987
Winnipeg, Canada
24/03/2026
“We enjoyed our stay!”
It was our first time at a Riu resort and we found many things to like about our stay at the Riu Palace Mexico. We loved that we could go and check out the other Riu resorts close by - Yucatan, Tequila, Playacar, Riviera Maya - we thoroughly enjoyed walking through their grounds, grabbing a coffee… more
S
Sarah M
26/03/2026
“A little updating in music taste is needed but overall great”
Alright, this is a great little resort. The employees are fabulous and super nice and friendly. The atmosphere is great. They have a lounge that is open 24 of course after the buffet and restaurants are closed but the air freshener was just not it! Grant it they want you to come in a grab and go bu… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 5 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 9
Location: 10
Breakfast: 10
Lunch/Dinner: 10
Quality/Price: 9
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