Hotel Riu Tequila - All Inclusive

“Second time at the resort,would definitely come back.”

Excellent resort.The staff are what make this resort as good as it is.Shout out has to go to Andrea in the sports bar and Matteo on the drinks trolley around the pool.The best restaurant for me was the steak house.Italian was average and the Chinese restaurant "The Bamboo" was all buffet style and … more

Excellent resort.The staff are what make this resort as good as it is.Shout out has to go to Andrea in the sports bar and Matteo on the drinks trolley around the pool.The best restaurant for me was the steak house.Italian was average and the Chinese restaurant "The Bamboo" was all buffet style and by far the worse of the lot.Buffet had a great selection of different foods. Was there 3 years ago we were lucky with the Sargasm.This year it has hit fairly bad.The staff do their best to clear what they can but impossible to clear it all.Otherwise,a beautiful beach.Some days worse than others,might get lucky. Sports bar is where most people seem to go throughout the day.Best air con on the whole resort.Shows are very good too except for the ABBA show.Avoid at all costs.Stay in the sports bar for it. Room cleaned every day, spotlessly.Staff work so hard on the resort and always smiling and saying hello.Small tips throughout the day are much appreciated.Would definitely return to the Riu Tequila.So many pros,so little cons.Great spot.

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“It was pretty good”

It was alright. I stayed at Riu Tequila for 2 weeks and I’ve been to riu resorts many times. I would just not recommend to not go in the summer, it was really hot and the ocean was terrible. There were lots of seaweed at the shore and in the water, the water was also brown and yellow. I went to Pl… more

It was alright. I stayed at Riu Tequila for 2 weeks and I’ve been to riu resorts many times. I would just not recommend to not go in the summer, it was really hot and the ocean was terrible. There were lots of seaweed at the shore and in the water, the water was also brown and yellow. I went to Playa Del Carmen about 2 years ago in September and the water was beautiful but this year in July it was horrible. There are about 5 pools and I really like the main one. The bus ride from the Cancun airport to the resort is about a 1 hour drive. The walk from the resort to the beach is about 10 minutes and you need to cross the rode, tho you can take the shuffle which is about 3 minutes, and the shuffle comes every 5-10 minutes. Staff are really kind and friendly and the rooms have everything you need but there was a lot of bugs in mine. The sports bar is always filled with people and always really loud but its really nice in there since theres air conditioning. The bar in the lobby (where the concerts happen) is awesome, they move so quickly and even tho a lot of times theres lines they move so fast. My room was really close to the lobby but theres a lot that are like 7-9 minutes away from the lobby which is a far walk. The food was good, but I’ve seen better. The Steakhouse is really nice, the appetisers are excellent tho they dont always cook the food the way you ask. The buffet was good, they always have the same stuff for lunch dinner and breakfast tho. I really liked the Italian restaurant tho, the fire alarm randomly went off in there which scared me but it was awesome there. Overall I liked it but I’ve stayed at better.

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“Loved our stay!”

My boyfriend and I traveled to Playa del Carmen for vacation in July 2026. We actually stayed our first 5 nights at the Riu Palace Riviera Maya but decided to extend our trip and stay at the Tequila the rest of the time. We have stayed at Riu’s before and are Class members as we enjoy the free airp… more

My boyfriend and I traveled to Playa del Carmen for vacation in July 2026. We actually stayed our first 5 nights at the Riu Palace Riviera Maya but decided to extend our trip and stay at the Tequila the rest of the time. We have stayed at Riu’s before and are Class members as we enjoy the free airport transportation perk, as well as the parties. The parties take place at the Tequila so when we came over for the white party we loved the layout of the Tequila, and very important to us, they have a sports bar, which the Palace does not. The property is well maintained, employees are kind and helpful, and we had a great time. The food is nothing to write home about, but for an all inclusive it’s a great value and we always have a great stay at a Riu! We would also like to shout out Andy at the front desk for his incredible patience and extra help and hospitality with us when we had a mixup with our booking!

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“Brilliant family resort, a few negatives but nothing that would stop me visiting again.”

We stayed at this resort for 14 nights and overall had a fantastic holiday. I would definitely recommend it to families and anyone looking for plenty to do throughout their stay. The staff were one of the biggest highlights. Every single member of the team was attentive, polite, friendly and alway… more

We stayed at this resort for 14 nights and overall had a fantastic holiday. I would definitely recommend it to families and anyone looking for plenty to do throughout their stay. The staff were one of the biggest highlights. Every single member of the team was attentive, polite, friendly and always full of energy. They really made you feel welcome from the moment you arrived. Our room was always kept very clean, with fresh linen changed every other day, and the housekeeping team did a great job. The food was also excellent, with a huge variety available every day, so there was always something different to try. The entertainment was outstanding too. The RIU entertainment team were incredible, putting on fantastic shows every evening, and there were also loads of daytime activities to get involved in. The hotel has four pools, including an adults-only pool with a swim-up bar, all of which are a lovely size. The beach is only around a five-minute walk away, or you can hop on one of the golf carts if you don’t fancy walking. There were just a few things that could be improved. The pools were extremely warm, and you could actually feel warm water being pumped in from the jets. In such a hot climate, it would have been much nicer if cooler water was circulated so guests could properly cool down. We also didn’t notice the pools being cleaned during our stay, and they became quite dirty. I would also recommend avoiding white swimwear, as the pool water turned ours green. We were also disappointed that several of the speciality restaurants were closed for much of our holiday. The Chinese restaurant, in particular, was rarely open, which was a shame because when we finally managed to eat there it was absolutely amazing. We would have loved the opportunity to visit it more than once. One final point isn’t aimed at the hotel but may be useful for anyone booking through TUI. We went on the catamaran excursion that includes snorkelling over the underwater ruins. The TUI reps, boat crew and food were all fantastic, and we couldn’t fault them. However, the snorkelling itself felt very unsafe. There were lots of boats operating in the same area at the same time, with huge numbers of people in the water. We hadn’t realised we’d be swimming such a long distance away from the boat, weaving through ruins and coral while trying to keep up with our guide at quite a fast pace. It was incredibly difficult to stay with our group amongst all the other excursions, and boats were driving through the area while people were still in the water. My husband and father were both hit by boats during the excursion. Thankfully they weren’t seriously injured, but it was a frightening experience. I think this is something TUI should urgently review, particularly as it could be even more dangerous for young children, older guests or less confident swimmers. Despite these few negatives, we had an amazing holiday. The hotel is definitely worth visiting, especially for families. There is so much entertainment, plenty of activities, excellent food and wonderful staff who work incredibly hard to make your stay enjoyable.

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