Princess Family Club Riviera

Princess Family Club Riviera

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Princess Family Club Riviera

Playa del Carmen - Prolongación 5Ta Avenida Mza 20 Lote 06, See map | PRINCESS HOTELS

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Very popular destination!

8 properties have been booked in the last 15 minutes in Playa del Carmen

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Latest reviews of the property

8,2 Very good
Rating 4,1 around 5 for travellers of Tripadvisor

Very good

Based on 1000 reviews

Rating 4,3 around 5 for travellers of Tripadvisor

Quiet in the room

Rating 4,2 around 5 for travellers of Tripadvisor

Location

Rating 4,5 around 5 for travellers of Tripadvisor

Rooms

Rating 4,3 around 5 for travellers of Tripadvisor

Service

Rating 4,1 around 5 for travellers of Tripadvisor

Value for money

Rating 4,4 around 5 for travellers of Tripadvisor

Cleanliness

This accommodation stands out for its spacious and comfortable rooms

Showing 5 featured reviews out of 1000 TripAdvisor reviews

L

Luis C

23/02/2026

Rating 5 around 5 for travellers of Tripadvisor

“The best resort in terms of family activities and customized services for kids.”

I will start with the food and dining for kids. The pirate buffet for kids has the nicest and most helpful leader we have met in all our trips with our kids. Olga was incredibly helpful. As you can imagine, kids can walk around, request different dishes and drinks, while parents could be in despera… more

S

Simon D

18/01/2026

Rating 5 around 5 for travellers of Tripadvisor

“Such a lovely family holiday”

Apologies for adding a review so long after we visited! We stayed at the resort for 2 weeks arriving from the UK Our 1st impressions were very positive. We were pretty tired after traveling for 18 hours, however, the check-in process was an absolute breeze. We were greeted by Viridiana and she took… more

A

Adele C

06/09/2025

Rating 5 around 5 for travellers of Tripadvisor

“What can I say Absolute paradise There wasn't 1 day i went to the restaurant and came away hungry The food is next to none its f”

Because this hotel is faultless Loved every minute of been here will be sorry to go home absolute paradise Staff go above and beyond

R

Rebecca R

07/08/2025

Rating 5 around 5 for travellers of Tripadvisor

“Amazing!!”

Enjoyed my time @ the grand Riviera Princess. The staff were very friendly. Plenty of activities so you won’t get bored. At the Snack Riviera, you need to visit Lorenzo & Delfina…very nice people & informative when it came to the motel & surrounding areas. The bars @ the pool were excellent as. Ver… more

N

NorthStar08285031544

Toronto, Canada

03/08/2025

Rating 5 around 5 for travellers of Tripadvisor

“10/10 Service from Nancy!”

We had Nancy as our server at the snack riviera! 10/10 service. She took care of us every meal, and gave us the great “boom boom” shots. Ask her for them!!!! 100% will come back, and will miss all the energy she gave. Make sure to ask For Nancy when you visit!!

The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info

9

Excellent

Based on 1 reviews

Service: 9

Cleanliness: 9

Room: 9

Facilities: 9

Location: 7

Quality/Price: 8

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About the property

Description

Facilities: English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests who have booked all-inclusive will receive a welcome drink. Amenities available at the club include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour… more

How to arrive

Playa del Carmen - See map

Location: Set directly on the beach, the hotel is approximately 10 km from Playa del Carmen.

Facilities and services

Meals: Various dining options are available, including a café, a bar and a lobby bar. Catering is provided by an air-conditioned, non-smoking buffet restaurant. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. Among the advantages of an all-inclusive stay are various offers, including a wide selection of imported alcoholic and non-alcoholic beverages.
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Other
Air conditioning
Additional services
Laundry Service
Lift
Reception
Concierge service
Multilingual staff
Porter service
Reception
Entertainment
Entertainment for adults
Live music
Shops in hotel
Parking
Nearby parking
Smoking
Smoking not allowed
Wi-Fi
Wi-Fi
Services
Conference centre
Fan
Serviced office
Shared pool
Children
Kid´s club
Bars
Bar
Snack bar
Swimming pools
Children’s pool
Outdoor pool
Gym and SPA
Spa
Activities
Golf course
Accessibility
Wheelchair access
Check-in/Check-out
Deposit:
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Payment method: #{ paymentMethods }
Payment date: #{ depositTime }
General
Number of people: #{numberOfPersons}
Floor: #{floorNumber}
Tourism register number:
#{ registryNumber }
Our rentals include:
Utilities
Cleaning
Admin fees and taxes
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Good to know

About the deposit

Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.

Additional information

Key pick-up

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Taxes included in the final price

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Frequently asked questions about Princess Family Club Riviera

  • Why does Princess Family Club Riviera stand out?

    Featured services include Air conditioning, Fan, Laundry Service, Ironing service. See full list of services at Princess Family Club Riviera.
  • Princess Family Club Riviera is one of the best hotels in its area
  • Princess Family Club Riviera has Children’s pool, Outdoor pool.
  • Princess Family Club Riviera has Restaurant.
  • Princess Family Club Riviera has Nearby parking for its guests.
  • Yes, Princess Family Club Riviera has Spa.
  • Yes, Princess Family Club Riviera has Wi-Fi.
  • Guests at Princess Family Club Riviera say: I will start with the food and dining for kids. The pirate buffet for kids has the nicest and most helpful leader we have met in all our trips with our kids. Olga was incredibly helpful. As you can imagine, kids can walk around, request different dishes and drinks, while parents could be in desperate need of a strong cappuccino or even a cocktail. Olga is one of the nicest emplees who we have met in our dozens of resorts that we have visited with our kids. She has been accommodating and understanding of the needs of parents and kids. Her team was incredibly helpful in answering questions and it came from the leader of the pirate buffet restaurant. I really do not like it when in other resorts, my kids are walking between lines of adults desperate for all the good stuff. Kids deserve to be independent and get all types of options without crashing with adults or rushed employees carrying ten cocktails in other resorts. Breakfast, lunch and dinner deserve to be calm for parents, and Olga has been amazing at creating this kind professional welcome every time we go. Other than that, I have been 10 times in this resort, a couple of times in their large upscale competitors but keep coming back to Princess family club because my kids keep asking to go again. Moreover, the employees seem they love their job. I do not know how they created this culture in a resort, but no sad faces. I gave around 800 dollars in tips because we loved the service and calm environment that the employees create. Finally, the entertainment is the best by far in Playa del Carmen. It is a mix of cultural and historic elements mixed with modern nightlife. I have been travelling for 15 years constantly to all types of resorts, so I have seen the night entertainment everywhere. However, the princess is so much superior in terms of shows that kids can enjoy and be curious about the culture, the music, the traditions in Mexico. It is completely different to a band singing classic English songs, which I have seen many times in other places. There is real shows with actors for kids in a large auditorium. Finally, they do special events for kids such as the pirate and princess night full of games and outside bbq for kids.
  • Location: Set directly on the beach, the hotel is approximately 10 km from Playa del Carmen.
  • You´ll find Princess Family Club Riviera in Playa Del Carmen - Prolongación 5Ta Avenida Mza 20 Lote 06,
  • Princess Family Club Riviera belongs to PRINCESS HOTELS.
  • Playa del Carmen
  • None - None
  • 0 Adult
  • 1 Room