Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 5 hot tubs, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include dry cleaning/lau… more
Located in Playa del Carmen (Corasol), Sandos Caracol Nature Resort & Water Park All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Avenida. This all-inclusive property is 6.1 mi (9.8 km) from Quinta Alegría Shopping Mall and 6.3 mi (10.1 km) from Central Square.. Distances are displayed to the nearest 0.1 mile and kilometer. Chun-Zumbul (diving site) - 0.7 km / 0.5 mi Playa Xcalacoco - 1 km / 0.6 mi Gran Coyote Golf - 2 km / 1.2 mi Punta Esmeralda Beach - 2.8 km / 1.7 mi Playa 88 - 3.5 km / 2.2 mi Guadalupe Church - 3.8 km / 2.4 mi Playa Avenida Colosio - 3.9 km / 2.4 mi Coco Beach - 4.5 km / 2.8 mi 28 de Julio Square - 4.7 km / 2.9 mi Super Chedraui Selecto Avenida 10 - 4.8 km / 3 mi Quinta Avenida - 4.8 km / 3 mi Mario Villanueva Stadium Madrid - 4.9 km / 3 mi Playa del Carmen Main Beach - 5.2 km / 3.2 mi El Camaleón Mayakoba Golf Course - 5.9 km / 3.7 mi Temazcal Natura - 8.4 km / 5.2 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 39.9 km / 24.8 mi Cancun Intl. Airport (CUN) - 52.3 km / 32.5 mi Tulum Intl. Airport (TQO) - 111 km / 69 mi . Near Playa Xcalacoco.
Satisfy your appetite at one of the property's 7 restaurants. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 2 poolside bars..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dartboard
- Disco / DJ
- Entertainment
- Entertainment for adults
- Games room
- Karaoke
- Live music
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Valet parking
- Means of communication with the center
- Shuttle
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Club
- Conference centre
- Currency exchange
- Fan
- Free gym nearby
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Picnic area
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Kids' board games
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Gardens
- Poolside parasols
- Poolside sun loungers
- Towel service
- Bars
- Bar
- Beach bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Kids buffet
- Rooms for events / banquets
- Themed restaurant
- À la carte restaurant
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Golf course
- Golf course within 3 km
- Mini golf
- Snorkelling
- Table tennis
- Tennis court
- Water park
- Accessibility
- Facilities for people with disabilities
- Ground floor reception
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 27194 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 27194 TripAdvisor reviews
P
Perfecta A
13/07/2026
“Manager David is excellent in customer service”
Manager david was excellent in customer service and
C
Cristal A
13/07/2026
“Manager David number one in customer service”
El manger David fur muy excellent
I
Isabel A
13/07/2026
“Restaurant Laguna excellent service”
Very delicious food . Very good service from the manager David.
T
Trail56871109124
13/07/2026
“Great customer service at Laguna”
Laguna restaurant was our family favorite here at the resort. Denise, Daniel, and Veronica were always so welcoming the whole 8 days we were here. As we leave today I can say we met some great waiters and waitresses. They were always very nice and always there when you needed something else P.S… more
A
annde13
Brampton, Canada
11/07/2026
“Great resort”
This is a beautiful resort and the staff are very friendly starting from check in we were checked in by a lovely young lady named Mariana she was so warm and welcoming and patient answering any questions we had with a smile The rooms are basic rooms but they were clean and our maid did a lovely jo… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 25 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 9
Location: 8
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
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