Sandos Caracol Nature Resort & Water Park

Sandos Caracol Nature Resort & Water Park

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Sandos Caracol Nature Resort & Water Park

Playa del Carmen - Carretera Cancún Chetumal Km. 295, See map | SANDOS HOTEL & RESORTS

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Why do I recommend this accommodation?

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Very popular destination!

4 properties have been booked in the last 15 minutes in Playa del Carmen

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Latest reviews of the property

8,4 Very good
Rating 4,2 around 5 for travellers of Tripadvisor

Very good

Based on 27141 reviews

Rating 4,2 around 5 for travellers of Tripadvisor

Location

Rating 4,1 around 5 for travellers of Tripadvisor

Quiet in the room

Rating 3,9 around 5 for travellers of Tripadvisor

Rooms

Rating 4,2 around 5 for travellers of Tripadvisor

Service

Rating 4 around 5 for travellers of Tripadvisor

Value for money

Rating 4,3 around 5 for travellers of Tripadvisor

Cleanliness

This accommodation stands out for its good cleaning service

Showing 5 featured reviews out of 27141 TripAdvisor reviews

K

KrisB1128

Blackpool, United Kingdom

22/06/2026

Rating 5 around 5 for travellers of Tripadvisor

“In the jungle”

Oh my god what an absolutely amazing place. Hotel right in the middle of the jungle, but you still have the beach. We stopped in the adults only section and were lucky with a ground floor room. It had a view of the car park but it was still an amazing view. Plus we were very rarely in the room anyw… more

B

Briony L

20/06/2026

Rating 5 around 5 for travellers of Tripadvisor

“Fantastic resort, highly recommend!”

⭐⭐⭐⭐⭐ Amazing Family Holiday – We Can’t Wait to Return! We have not long returned from the most incredible holiday and can honestly say this is one of the best resorts we have ever stayed at. The pools were fantastic, with four different pools to choose from, so there was always somewhere to suit… more

C

Carol Lynly S

16/06/2026

Rating 5 around 5 for travellers of Tripadvisor

“BEST MEXICAN RESTAURANT in SANDOS CARACOL”

They were very accommodating and has a great service at the Mexican Restaurant especially the service from Grecia, Arturo, Cristina and Alexis!!! Thank you for elevating our experience at this resort!! They expedited our requests and made the experience more memorable. KUDOS to these four people!!!… more

L

Lucas P

13/06/2026

Rating 5 around 5 for travellers of Tripadvisor

“Might get married here”

Had a great time at the resort. Our server, Genry, at las mascaras Mexican buffet was excellent. Provided us an excellent and friendly experience, he suggested we come back and get married and we just might do it.

N

Nicole L

12/06/2026

Rating 5 around 5 for travellers of Tripadvisor

“The best best service”

Good food, good service, good drink Good attention from Mr. David

The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info

9

Excellent

Based on 25 reviews

Service: 9

Cleanliness: 9

Room: 8

Facilities: 9

Location: 8

Breakfast: 9

Lunch/Dinner: 9

Quality/Price: 9

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About the property

Description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 5 hot tubs, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include dry cleaning/lau… more

How to arrive

Playa del Carmen - See map

Located in Playa del Carmen (Corasol), Sandos Caracol Nature Resort & Water Park All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Avenida. This all-inclusive property is 6.1 mi (9.8 km) from Quinta Alegría Shopping Mall and 6.3 mi (10.1 km) from Central Square.. Distances are displayed to the nearest 0.1 mile and kilometer. Chun-Zumbul (diving site) - 0.7 km / 0.5 mi Playa Xcalacoco - 1 km / 0.6 mi Gran Coyote Golf - 2 km / 1.2 mi Punta Esmeralda Beach - 2.8 km / 1.7 mi Playa 88 - 3.5 km / 2.2 mi Guadalupe Church - 3.8 km / 2.4 mi Playa Avenida Colosio - 3.9 km / 2.4 mi Coco Beach - 4.5 km / 2.8 mi 28 de Julio Square - 4.7 km / 2.9 mi Super Chedraui Selecto Avenida 10 - 4.8 km / 3 mi Quinta Avenida - 4.8 km / 3 mi Mario Villanueva Stadium Madrid - 4.9 km / 3 mi Playa del Carmen Main Beach - 5.2 km / 3.2 mi El Camaleón Mayakoba Golf Course - 5.9 km / 3.7 mi Temazcal Natura - 8.4 km / 5.2 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 39.9 km / 24.8 mi Cancun Intl. Airport (CUN) - 52.3 km / 32.5 mi Tulum Intl. Airport (TQO) - 111 km / 69 mi . Near Playa Xcalacoco.

Facilities and services

Satisfy your appetite at one of the property's 7 restaurants. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 2 poolside bars..

Other
Air conditioning
Heating (free of charge)
Additional services
Dry cleaning service
Laundry
Laundry Service
Lift
Maid
Tumble dryer
Reception
24-hour reception
Concierge service
Multilingual staff
Porter service
Entertainment
Aerobics
Dartboard
Disco / DJ
Entertainment
Entertainment for adults
Games room
Karaoke
Live music
Pool table
Shops in hotel
TV lounge
Parking
Nearby parking
Outside parking
Parking
Security-controlled parking
Valet parking
Means of communication with the center
Shuttle
Smoking
Smoke detector
Smoking area
Wi-Fi
Complimentary Wi-Fi
Services
Balcony
Banquet and event room
Bike rental
Breakfast in bed
Café
Car rental
Cash machine at the hotel
Club
Conference centre
Currency exchange
Fan
Free gym nearby
Garden
Hair dryer
Hair salon / beauty centre
Hairdresser / Barber
Heated pool
Indoor pool
Iron
Luggage storage
Luggage storage
Medical service
Meeting room
Picnic area
Public bathroom
Rooftop pool
Room service
Safe
Sale of tickets
Sale of tours
Security
Serviced office
Sun terrace
Sun terrace
Terrace
Water slide
Wedding service
Children
Babysitting service
Childcare
Children´s entertainment
Game area
Kids' board games
Kids' playground
Kids' pool
Kid´s club
Swimming pools
Children’s playground
Children’s pool
Full SPA circuit
Gardens
Poolside parasols
Poolside sun loungers
Towel service
Bars
Bar
Beach bar
Coffee shop
Coffee/tea in public areas
Indoor bar
Pool bar
Snack bar
Restaurants
Breakfast buffet
Buffet restaurant
Kids buffet
Rooms for events / banquets
Themed restaurant
À la carte restaurant
Gym and SPA
Gym
Jacuzzi
Massages
Sauna
Spa
Turkish bath
Activities
Bike rental
Golf course
Golf course within 3 km
Mini golf
Snorkelling
Table tennis
Tennis court
Water park
Accessibility
Facilities for people with disabilities
Ground floor reception
Wheelchair-accessible room
Check-in/Check-out
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method: #{ paymentMethods }
Payment date: #{ depositTime }
General
Number of people: #{numberOfPersons}
Floor: #{floorNumber}
Tourism register number:
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Our rentals include:
Utilities
Cleaning
Admin fees and taxes
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Good to know

About the deposit

Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.

Additional information

Key pick-up

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Taxes included in the final price

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Frequently asked questions about Sandos Caracol Nature Resort & Water Park

  • Which are the stand-out services of Sandos Caracol Nature Resort & Water Park?

    Air conditioning, Heating (free of charge), Ceiling fan, Laundry Service are some of the featured services at Sandos Caracol Nature Resort & Water Park. See full list of services at Sandos Caracol Nature Resort & Water Park.
  • Sandos Caracol Nature Resort & Water Park is one of the best hotels in its area
  • Yes, it has Children’s playground, Children’s pool, Poolside sun loungers, Poolside parasols, Gardens, Saltwater pool, Towel service, Full SPA circuit.
  • Sandos Caracol Nature Resort & Water Park has Buffet restaurant, Restaurant, Kids buffet, Rooms for events / banquets, Breakfast buffet, À la carte restaurant, Themed restaurant, .
  • Yes, the Sandos Caracol Nature Resort & Water Park has Nearby parking, Outside parking, Parking, Security-controlled parking, Valet parking.
  • Guests staying at Sandos Caracol Nature Resort & Water Park have these options for keeping fit: Turkish bath, Gym, Jacuzzi, Massages, Sauna, Spa, Turkish bath.
  • Yes, Sandos Caracol Nature Resort & Water Park has Complimentary Wi-Fi.
  • The top reviews of Sandos Caracol Nature Resort & Water Park are: Oh my god what an absolutely amazing place. Hotel right in the middle of the jungle, but you still have the beach. We stopped in the adults only section and were lucky with a ground floor room. It had a view of the car park but it was still an amazing view. Plus we were very rarely in the room anyway. The bed was comfy and the room was spotless with a free mini bar, filled daily. The staff are amazing, the food in all restaurants and bars is delicious. The grounds are, if you love nature, this is the perfect place for you. We saw coatis, agoutis, spider monkeys, iguanas, lots of birds, and my favourite, trash pandas ( racoons), geckos and lizards, bats oh and cats. You can swim in the cenoties and down the jade river. Lots of great photos to be taken. The cenoties were closed when we were there because they were letting them rest from people not following rules to not wear sun screen! There are many paths to explore and they have their very own Mayan ruins. You can hire bikes and sedgeways to tour round the grounds. The entertainment every night was second to none. Kudos to the entertainment team! I will most definitely be coming back here again.
  • You can easily get to Sandos Caracol Nature Resort & Water Park with the following directions: Located in Playa del Carmen (Corasol), Sandos Caracol Nature Resort & Water Park All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Avenida. This all-inclusive property is 6.1 mi (9.8 km) from Quinta Alegría Shopping Mall and 6.3 mi (10.1 km) from Central Square.. Distances are displayed to the nearest 0.1 mile and kilometer. Chun-Zumbul (diving site) - 0.7 km / 0.5 mi Playa Xcalacoco - 1 km / 0.6 mi Gran Coyote Golf - 2 km / 1.2 mi Punta Esmeralda Beach - 2.8 km / 1.7 mi Playa 88 - 3.5 km / 2.2 mi Guadalupe Church - 3.8 km / 2.4 mi Playa Avenida Colosio - 3.9 km / 2.4 mi Coco Beach - 4.5 km / 2.8 mi 28 de Julio Square - 4.7 km / 2.9 mi Super Chedraui Selecto Avenida 10 - 4.8 km / 3 mi Quinta Avenida - 4.8 km / 3 mi Mario Villanueva Stadium Madrid - 4.9 km / 3 mi Playa del Carmen Main Beach - 5.2 km / 3.2 mi El Camaleón Mayakoba Golf Course - 5.9 km / 3.7 mi Temazcal Natura - 8.4 km / 5.2 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 39.9 km / 24.8 mi Cancun Intl. Airport (CUN) - 52.3 km / 32.5 mi Tulum Intl. Airport (TQO) - 111 km / 69 mi . Near Playa Xcalacoco.
  • The exact address of Sandos Caracol Nature Resort & Water Park is Playa del Carmen - Carretera Cancún Chetumal Km. 295,
  • SANDOS HOTEL & RESORTS is the chain to which Sandos Caracol Nature Resort & Water Park belongs.
  • Playa del Carmen
  • None - None
  • 0 Adult
  • 1 Room