Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 5 hot tubs, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include dry cle… more
Located in Playa del Carmen (Corasol), Sandos Caracol Nature Resort & Water Park All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Avenida. This all-inclusive property is 6.1 mi (9.8 km) from Quinta Alegría Shopping Mall and 6.3 mi (10.1 km) from Central Square.. Distances are displayed to the nearest 0.1 mile and kilometer. Chun-Zumbul (diving site) - 0.7 km / 0.5 mi Playa Xcalacoco - 1 km / 0.6 mi Gran Coyote Golf - 2 km / 1.2 mi Punta Esmeralda Beach - 2.8 km / 1.7 mi Playa 88 - 3.5 km / 2.2 mi Guadalupe Church - 3.8 km / 2.4 mi Playa Avenida Colosio - 3.9 km / 2.4 mi Coco Beach - 4.5 km / 2.8 mi 28 de Julio Square - 4.7 km / 2.9 mi Super Chedraui Selecto Avenida 10 - 4.8 km / 3 mi Quinta Avenida - 4.8 km / 3 mi Mario Villanueva Stadium Madrid - 4.9 km / 3 mi Playa del Carmen Main Beach - 5.2 km / 3.2 mi El Camaleón Mayakoba Golf Course - 5.9 km / 3.7 mi Temazcal Natura - 8.4 km / 5.2 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 39.9 km / 24.8 mi Cancun Intl. Airport (CUN) - 52.3 km / 32.5 mi Tulum Intl. Airport (TQO) - 111 km / 69 mi . Near Playa Xcalacoco.
Satisfy your appetite at one of the property's 7 restaurants. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dartboard
- Disco / DJ
- Entertainment
- Entertainment for adults
- Games room
- Karaoke
- Live music
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Valet parking
- Means of communication with the center
- Shuttle
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Club
- Currency exchange
- Fan
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Kids' board games
- Kids' playground
- Kids' pool
- Kid´s club
- Bars
- Bar
- Beach bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Kids buffet
- Themed restaurant
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Gardens
- Poolside parasols
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Golf course
- Golf course within 3 km
- Mini golf
- Snorkelling
- Table tennis
- Tennis court
- Water park
- Accessibility
- Facilities for people with disabilities
- Ground floor reception
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 27105 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 27105 TripAdvisor reviews
A
Amy W
19/05/2026
“Pamper”
I had my hair braided by Maritza and she was absolutely AMAZING!!! I LOVE the style that she helped me pick out. I may continue to do the braids when I get home. My husband had a massage done by Lorena, and he was so relaxed and felt like jello afterwards. Such a pleasant experience with these beau… more
A
angela Y
19/05/2026
“Feeling special”
Mascara Restaurant David was the best he made sure I was comfortable and satisfied with all the meals & drinks Andie made my guacamole fresh Delicious 😋 Every was wonderful
L
Lasants B
19/05/2026
“Mexican Restaurant”
Restaurant Mexican food Manager David The food was delicious. My favorite was the delicious guacamole. Yummy!!!
W
Wonita F
Bathurst, Canada
19/05/2026
“Very good”
Very good resort overall. I am a travel agent and I loved it with my daughter. Please keep in mind this is an eco resort. David manager at the las mascaras buffet is very nice and made sure we were well taken care of. Veronica at the same buffet also. We will come back with friends
D
Daneen P
17/05/2026
“EXCEPTIONAL family resort! Variety of activities!”
Tropical jungle setting + beach + wildlife + adventure. So much to do. Good food and great service. Highly recommend for family looking for a variety of activities!! Spacious rooms. Book with a travel agent who can offer Royal Elite benefits!!! Totally worth it. (Recommend Bries Vacation.) Excell… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 25 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 9
Location: 8
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.