Description
The Fives Beach Hotel – À la Carte All Inclusive is a luxurious resort located in Playa del Carmen, in the heart of Mexico’s breathtaking Riviera Maya, just 40 minutes from Cancun International Airport. Offering spacious one-, two-, and three-bedroom suites, the resort combines comfort, elegance, and exceptional service for an unforgettable Caribbean escape. Its prime location allows guests to en… more
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Disco / DJ
- Entertainment
- Games room
- Karaoke
- Live music
- Pool table
- Shops in hotel
- Table tennis
- Parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Barbecue
- Bike rental
- Café
- Car rental
- Cash machine at the hotel
- Currency exchange
- Doctor
- Free gym nearby
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Picnic area
- Private pool
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Pool bar
- Snack bar
- Restaurants
- Barbecue / grill
- À la carte restaurant
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Diving
- Golf course
- Mini golf
- Table tennis
- Tennis court
- Accessibility
- Wheelchair access
- Wheelchair-accessible lobby
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Excellent
Based on 18605 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 18605 TripAdvisor reviews
Q
qprboy1
Harrogate, United Kingdom
28/07/2026
“Paradise”
Stayed here for two weeks and I can honestly say it is paradise. The team here our just wonderful, every member of staff goes out of their way to make it amazing as possible. The management team, led by Carlos is fantastic, you can tell this by the way the team tries to anticipate your every need. … more
E
Excursion47012000141
England, United Kingdom
27/07/2026
“Fantastic Holiday”
We stayed July 16th until today. We booked with Tui all inclusive and let me tell you it was one of the best all inclusive hotels in Mexico we have ever been to. Previously been to Dreams and a few different Riu hotels in Mexico. The staff here are amazing, they would literally do anything for you.… more
S
Stacy P
26/07/2026
“5 Star for The Fives”
We went for our 4th time to The Fives and it was our best trip to date. First, we are Prestige Members and used Emerald benefits to stay once again with our family in a 3 bedroom penthouse suite. The rooftop jacuzzi got used at night by the “kids”. Our family’s ages ranged from 20’s to 70’s. One i… more
M
maditchyfee
26/07/2026
“Fabulous holiday!”
We've just got back from an amazing stay at the Fives - I'm surprised to see low reviews as everyone we met was having a great time and loved the hotel and their stay. We had a free upgrade from a double deluxe room to a one bedroom suite. I will say that the pull out sofa bed was not very comfort… more
C
Chella1
Riverside, California
26/07/2026
“Pretty Resort”
We came with our 3 children (ages 11, 7, & 3). We had a 2bedroom unit and it was HUGE and very nice. They offer a full kitchen but do not supply plates, utensils, cooking equipment, etc. We did not plan to cook but found that odd. Rooms were clean and comfortable with daily housekeeping. The pool… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 2 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 10
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 10
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