Description
The following services and amenities are available, but with reduced service: Concierge, Fitness Center, Breakfast, On-site Restaurant(s), Pool, Room Service, Spa, Valet Parking. Welcome to The Fives Downtown Hotel & Residences, Curio Collection by Hilton, a stunning hotel offering the best of city and sea. Experience the colors and culture of 5th Avenue, and sink your toes in the white-sand beac… more
- Additional services
- Lift
- Reception
- 24-hour reception
- Parking
- Paid parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Breakfast in bed
- Infinity Pool
- Luggage storage
- Pool jacuzzi
- Room service
- Children
- Kids' pool
- Bars
- Coffee shop
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Activities
- Bike rental
- Accessibility
- Bathroom with bathtub
- Bathroom with shower
- Ground floor reception
- Hotel entrance with ramp
- Lift-accessible floor
- Restaurant on the ground floor
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 2014 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Carmen
Showing 5 featured reviews out of 2014 TripAdvisor reviews
K
kaylah_s23
02/05/2026
“Incredible experience!!!”
This is hands down the best resort I have stayed at. All hotel staff went above and beyond to make sure our stay was the best it possibly could be every step of the way. The only downside was that there is a seaweed problem in Playa del Carmen right now, and swimming in the ocean was not ideal (not… more
H
Heather M
Washington
01/05/2026
“The Fives Beach, Mexico 2026”
We had a wonderful week at The Fives Beach Hotel & Residences—it’s a beautifully designed resort with lush grounds and a relaxed, upscale feel. Our one-bedroom suite was spacious and comfortable, with a massive bathroom and an incredibly cozy king bed. The kitchen came without dishes or utensils (w… more
M
Mon R
Belmont, California
28/04/2026
“Great Hilton Property in DT PDC”
Second time visiting the Fives in DT PDC and I enjoyed as much as the first time. The location is excellent, close to the ferry and very close to the glamorous stores of Quinta Avenida. The room was excellent as well as the service. As a fellow Hilton employee, I would like to mention a couple … more
M
Mark P
22/04/2026
“Best in PDC”
The Fives always goes above and beyond. The staff is TERRIFIC - from reception, to management, housekeeping, and the pool and bar staff. They make every moment memorable. It’s absolutely the best pool in Playa del Carmen! We can’t wait to be back soon.
E
Ellen T
15/04/2026
“Amazing”
Nice, clean, rooftop pool and bar was amazing. Staff was top notch, and felt genuine and kind. Big shoutout to the restaurant chef Jesus who made our visit so pleasant, and for all the good advice for our vacation.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 1 reviews
Service: 8
Cleanliness: 7
Room: 9
Facilities: 9
Location: 9
Breakfast: 8
Quality/Price: 9
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