Description
The following services and amenities are available, but with reduced service: Concierge, Fitness Center, Breakfast, On-site Restaurant(s), Pool, Room Service, Spa, Valet Parking. Welcome to The Fives Downtown Hotel & Residences, Curio Collection by Hilton, a stunning hotel offering the best of city and sea. Experience the colors and culture of 5th Avenue, and sink your toes in the white-sand beac… more
- Additional services
- Lift
- Reception
- 24-hour reception
- Parking
- Paid parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Breakfast in bed
- Infinity Pool
- Luggage storage
- Pool jacuzzi
- Room service
- Children
- Kids' pool
- Bars
- Coffee shop
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Activities
- Bike rental
- Accessibility
- Bathroom with bathtub
- Bathroom with shower
- Ground floor reception
- Hotel entrance with ramp
- Lift-accessible floor
- Restaurant on the ground floor
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 2001 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa Del Carmen
Showing 4 featured reviews out of 2001 TripAdvisor reviews
M
Mark P
22/04/2026
“Best in PDC”
The Fives always goes above and beyond. The staff is TERRIFIC - from reception, to management, housekeeping, and the pool and bar staff. They make every moment memorable. It’s absolutely the best pool in Playa del Carmen! We can’t wait to be back soon.
E
Ellen T
15/04/2026
“Amazing”
Nice, clean, rooftop pool and bar was amazing. Staff was top notch, and felt genuine and kind. Big shoutout to the restaurant chef Jesus who made our visit so pleasant, and for all the good advice for our vacation.
K
Kerry B
05/04/2026
“Great holiday”
We really enjoyed our stay. Jesus took good care of us. Such a nice Guy
O
ozpix
Australia
21/03/2026
“Great location for PDC”
Spent a week here and loved it. Great Location for PDC. 5 min walk to ferries, less to ADA Bus terminal for Airport buses. 2 min walk to 5th ave and a couple more to the beach. The standout feature of this hotel is the rooftop pool with great views over PDC. Rooms are bug and nice, breakfast is ok… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 1 reviews
Service: 8
Cleanliness: 7
Room: 9
Facilities: 9
Location: 9
Breakfast: 8
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.