Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include a business center, dry cleaning/laun… more
With a stay at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This golf hotel is 0.2 mi (0.2 km) from Mamitas Beach and 6.2 mi (10 km) from Xplor Theme Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Quinta Avenida - 0.1 km / 0.1 mi Mamitas Beach - 0.2 km / 0.2 mi Playa del Carmen Main Beach - 0.2 km / 0.2 mi Mario Villanueva Stadium Madrid - 0.3 km / 0.2 mi Super Chedraui Selecto Avenida 10 - 0.5 km / 0.3 mi Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi Pier Navega - 0.7 km / 0.4 mi Calle Corazón - 0.7 km / 0.4 mi Calle 12 - 0.7 km / 0.5 mi Nuestra Senora del Carmen Catholic Church - 1 km / 0.6 mi Frida Kahlo Museum - 1 km / 0.6 mi 3D Museum of Wonders - 1 km / 0.6 mi Riviera Gran Casino - 1.1 km / 0.7 mi Coco Beach - 1.1 km / 0.7 mi Central Square - 1.2 km / 0.7 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 34.7 km / 21.6 mi Cancun Intl. Airport (CUN) - 55.6 km / 34.6 mi Tulum Intl. Airport (TQO) - 105.8 km / 65.8 mi . Near Playa del Carmen Main Beach.
Satisfy your appetite at 28, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Disco / DJ
- Entertainment
- Games room
- Karaoke
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Café
- Car rental
- Conference centre
- Fan
- Hair dryer
- Hair salon / beauty centre
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Private pool
- Public bathroom
- Rooftop pool
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Kid´s club
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Diving
- Golf course
- Golf course within 3 km
- Mini golf
- Snorkelling
- Table tennis
- Accessibility
- Not wheelchair accessible
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
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- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 3989 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa Del Carmen
Showing 5 featured reviews out of 3989 TripAdvisor reviews
G
GranJan711
Toronto, Canada
22/04/2026
“Excellent service!”
Anel was a great rooftop server! The food, the drinks, and helped us celebrate my daughter‘s birthday!
T
Tyler A
Toronto, Canada
21/04/2026
“Freddy! One word, Excellent!!”
Freddy at the pool was fantastic, attentive, friendly, and made the whole experience that much better. Great service!
P
pink7859
Sacramento, California
18/04/2026
“Favorite place in Playa”
I absolutely love this place! I come here nearly everyday since I live locally and the service continues to exceed my expectations especially Francisco, Anel & Freddy. They just go above and beyond; anticipating our needs, learning our preferences, and always providing just a fantastic experience o… more
E
Edward Z
Sammamish
17/04/2026
“The food is amazing that the service is even better!”
We have been coming here for more than seven years and the last two times, our service has been above and beyond exceptional. Anel and Francisco on the rooftop, Marcial in the lobby bar, and Abel at the breakfast buffet. All have been truly exceptional offering service that is spot on with a ki… more
R
Rhonda H
16/04/2026
“Pool Day”
Great service. Excellent music. Had a blast!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 8
Location: 10
Breakfast: 10
Lunch/Dinner: 10
Quality/Price: 10
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