Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include a business center, dry cleaning/laun… more
With a stay at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This golf hotel is 0.2 mi (0.2 km) from Mamitas Beach and 6.6 mi (10.6 km) from Xcaret Eco Theme Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Quinta Avenida - 0.1 km / 0.1 mi Mamitas Beach - 0.2 km / 0.2 mi Playa del Carmen Main Beach - 0.2 km / 0.2 mi Mario Villanueva Stadium Madrid - 0.3 km / 0.2 mi Super Chedraui Selecto Avenida 10 - 0.5 km / 0.3 mi Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi Pier Navega - 0.7 km / 0.4 mi Calle Corazón - 0.7 km / 0.4 mi Calle 12 - 0.7 km / 0.5 mi Nuestra Senora del Carmen Catholic Church - 1 km / 0.6 mi Frida Kahlo Museum - 1 km / 0.6 mi 3D Museum of Wonders - 1 km / 0.6 mi Riviera Gran Casino - 1.1 km / 0.7 mi Coco Beach - 1.1 km / 0.7 mi Central Square - 1.2 km / 0.7 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 34.7 km / 21.6 mi Cancun Intl. Airport (CUN) - 55.6 km / 34.6 mi Tulum Intl. Airport (TQO) - 105.8 km / 65.8 mi . Near Playa del Carmen Main Beach.
Satisfy your appetite at 28, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Disco / DJ
- Entertainment
- Games room
- Karaoke
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Café
- Car rental
- Conference centre
- Fan
- Hair dryer
- Hair salon / beauty centre
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Private pool
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Kid´s club
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Diving
- Golf course
- Golf course within 3 km
- Mini golf
- Snorkelling
- Table tennis
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 4087 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Carmen
Showing 5 featured reviews out of 4087 TripAdvisor reviews
G
Global19540252982
28/07/2026
“Service”
Freddy has great service bringing food and drinks music was great
N
Nicole A
20/07/2026
“Cachito Restaurant”
Anahy was so great! She was so attentive and caring with her recommendations and food selection! 7 years experience really shows off ! Ask for her if you see her ! She will let you know what’s up!
I
ilyannaf
19/07/2026
“10/10 pool day in Playa”
We can’t say enough great things about our pool day at Reef 28! Freddy was absolutely incredible, the views were amazing, and vibes were top tier. Would definitely recommend this hotel for anyone booking a trip to Playa and would stay here again if I returned!! Muchas gracias por todo 🤍
F
Fabian T
Cabo San Lucas, Mexico
18/07/2026
“Will come back!!!!!”
Freddy is the best man. He anticipate all the service. The music is great!
C
Camille S
17/07/2026
“Perfect”
Roof28 at the Reef resort is amazing. Service, food, atmosphere are all great. Leandro was our server and he was perfect. Would definitely return.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 8
Location: 10
Breakfast: 10
Lunch/Dinner: 10
Quality/Price: 10
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.