Viva Azteca by Wyndham

“Bewertung”

The service and food was extraordinary, would definitely recommend!

“Vacay”

Beautiful atmosphere, great food and a good time

“Large resort, excellent value for price”

This was actually our first-ever all-inclusive that we have stayed at. The key thing when it comes to evaluating a resort is keeping your expectations in check. We have stayed at hotels with better food than the Viva Azteca and we've stayed at resorts with servers bringing you drinks on the beach… more

This was actually our first-ever all-inclusive that we have stayed at. The key thing when it comes to evaluating a resort is keeping your expectations in check. We have stayed at hotels with better food than the Viva Azteca and we've stayed at resorts with servers bringing you drinks on the beach. This is not the Viva Azteca. However, the service was solid and the food was solid (given the price point). There are some things to note: First, the resort is fairly large (though of course not the largest in PDC). I am handicapped and use a walker and walking from the pool area to the reception area was no joke. If you are abled body, no worries at all. But if you have trouble walking long distances, think twice about staying here. Second, the resort in inside of a massive complex called Playacar. Ride shares are not allowed inside. You must take a taxi to go shopping or eat elsewhere outside the resort. I needed something from a pharmacy and instead of paying for a taxi, I opted to walk from the Viva Azteka to a small shopping center max 8-10min walk. We did take a taxi once to go to one of our favorite restaurants (Lara and Luca); it cost 150 pesos for the ~7min drive. On way back, we used a ride share app called Indrive to go back to the Viva Azteca and it cost 72 pesos (plus tip). So rideshare works going to the Viva Azteka but you can't take it from the resort. Third, the alcoholic drinks are basis, we're talking Jose Cuervo, not Patron. But anytime I wanted more ice in my water bottle, (bar tendered readily helped) . Overall this resort is great for those who like to stay put at their resort.

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“No big issues with the resort, major issues with Premium Service excursions.”

The resort is small, which we like because everything is close. The buffet was pretty good, and you don’t need a reservation to dine at the 3 à la carte restaurants. We went to the Asian and Italian a couple of times, as they are air conditioned, and they were pretty good. The room was clean and th… more

The resort is small, which we like because everything is close. The buffet was pretty good, and you don’t need a reservation to dine at the 3 à la carte restaurants. We went to the Asian and Italian a couple of times, as they are air conditioned, and they were pretty good. The room was clean and the bed was comfortable. The air conditioning was not working properly, so we reported it and a worker was sent right away to fix it. We were on the 3rd floor and the shower water pressure was horrible. I was surprised that they don’t refill the fridge at all, maybe that’s the new standard. There was A LOT of seaweed on the beach (mid July) but the workers did their best to clear it. A few people recommended Michele here for excursions. Please BEWARE! We got his card from the pool room at the resort. He works for Premium Service. We booked a catamaran trip to Isla Mujeres for 5 people. He suggested a smaller (30 people) catamaran versus the bigger (100 people) one saying it would be calmer and more comfortable. So that’s what we signed up for, as my dad has mobility issues. Well, they loaded 54 people onto that old boat. There was nowhere to sit, never mind walking around, it was super cramped. They loaded and unloaded us 6 times like cattle, where we had to jump over missing planks on the docks (not an easy task for my dad). Michele assured us that the beach would be private and we’d have access to beach chairs, neither was true. It was a beach for the locals, and the water was roped off about 2 meters in. He also said we could snorkel off the boat for 1 hour, it was a maximum of 20 minutes. The free buffet was disgusting and dirty, so we just had some rice. Overall, the excursion was a horrible experience, and a waste of money (we paid $100 USD per person x 5, so $500). Whatever you do, don’t book with Michele or Premium Service, you will not get what they advertise.

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