Description
The Privilege Aluxes Hotel has 124 rooms distributed in five buildings located around the three swimming pools and with direct access to the beach. Hotel for adults only where you can find the perfect combination of relaxation, gastronomy, and Mexican culture.
It has three pools for the enjoyment of our customers and a pool bar located in the central area.
We have three restaurants: Sabor, our buffet restaurant for breakfast and lunch service, lunch at this restaurant is a la carte. Satay, our oriental restaurant, intimate and very cozy also à la carte, a reservation is required and our Beach Club is open all day.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dartboard
- Pool table
- Parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Luggage storage
- Luggage storage
- Medical service
- Pool jacuzzi
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Sun terrace
- Sun terrace
- Terrace
- Wedding service
- Bars
- Bar
- Beach bar
- Coffee shop
- Pool bar
- Snack bar
- Restaurants
- Buffet restaurant
- Rooms for events / banquets
- Themed restaurant
- À la carte restaurant
- Swimming pools
- Adults-only outdoor pool
- Full SPA circuit
- Gardens
- Poolside parasols
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Diving
- Snorkelling
- Accessibility
- Ground floor reception
- Hotel entrance with ramp
- Hotel entrance with steps
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 5051 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Isla Mujeres
Showing 4 featured reviews out of 5051 TripAdvisor reviews
L
letsgeaux24
21/05/2026
“Stayed 4 nights wished we stayed longer!!”
Nice clean resort, friendly staff, great food, drinks and service. We tipped everyone except one morning I forgot to bring $ to the beach. Got served once then he continued to bypass me rest of the morning. Couldn’t blame him. They work hard. Stayed 4 nights in deluxe ocean view suite, robes, umbr… more
C
Cindy K
19/05/2026
“Great vacation”
Great place! We will be back in the future,
C
Colleen H
16/05/2026
“We come here at least once a year sometimes twice. This is our happy place!”
We love this place! Can’t wait to come back.
E
Emily R
15/05/2026
“Beautiful and Friendly Resort!”
Beautiful resort with amazing and friendly staff! Definitely go with the all inclusive option, it is 100% worth it and makes the stay seamless. Super close to all of the fun spots around Isla Mujeres, maybe a 2-3 minute walk. We stayed in the ocean view suite, the rooms are super clean and huge! We… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 3 reviews
Service: 7
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 10
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.