Dreams Cozumel Cape Resort & Spa - All Inclusive

“Beautiful Resort and amazing staff- The pizzeria was amazing”

All rooms are preferred, which means you had full access to Secrets and the food was AMAZING. Cancun Adventures picks you up right at the secrets dock for tours. The pier in front of Secrwtswas wonderful.

“Quiet, calm, and easy”

This is a nice, quiet resort even with families everyone was very respectful, it was a great environment for all to enjoy. The check-in process was great, we really liked how the bell-staff took everyone's name and held the queue so you didn't have to stand around and could go to the buffet or bar … more

This is a nice, quiet resort even with families everyone was very respectful, it was a great environment for all to enjoy. The check-in process was great, we really liked how the bell-staff took everyone's name and held the queue so you didn't have to stand around and could go to the buffet or bar instead. Please note, for those with mobility issues the taller buildings do have elevators, and they were quick, so this made it easy and convenient. The rooms were fairly basic, but clean and everything worked. The housekeeping staff visit daily, and replenish the bar fridge and snacks (M&Ms and Pringles). Would like to have some hard liquor in the room to mix, but I could always get some from a bar, so that's on me. Loved the balcony and view of the sunset each night. Beds were huge and comfortable, shower was massive, and TV was a good size as well. Small cosmetic issues were starting to show the age of the room, but overall very good accommodations. The coffee shop only opened for 7am, which was a bit late in my opinion especially if you get there after day light savings time and used to waking up at 6. While the coffee there was good, they did not have a working ice cream machine. The number of beach chairs was a bit lacking, but honestly if they moved the volleyball net down they could have squeezed in a bunch more close to the beachfront bar. It wasn't terrible by any stretch, we always got good seats, but I did get up early. You could also go down to Secrets as well, and we did that a few times, but preferred the lunch at Dreams, so stayed there. The beach is rough getting into the water, but sandy on land and around chairs. Don't let this discourage you though, get some water shoes and a snorkle and mask, and it's by far the best snorkeling from any resort I've been to. It was actually a really good way to get refreshed as the ocean was clear and clean. There's virtually no sea weed (sargassum) here as the beach faces the mainland. If you're Canadian, please bring Pesos. No sense paying to convert to USD, just for the staff to convert again to Pesos. That being said... I found it very discouraging when I ran out of smaller denominations and the front desk couldn't break my bigger bills. Make sure to get lots of 20's and 50's before going. Being able to use Secret's services was great. The Asian restaurant (Gohan) was the best, but beware you cannot book the Hibachi grill if you stay at Dreams. We took a snorkeling tour by booking with the dive shop at Dreams and it was good, the boat picked us up at the nearby pier and saved on time to get to the reef. The price was also better than than other services like those through Air Canada etc. but basically the same thing without taxi to downtown and longer boat ride. The resort next door is under construction but not really a big deal. I do wish they would have temporarily extended the walkway instead of making you walk in beach sand for a short distance. Overall it was a good stay, it was last minute due to Cuba cancellations, but will possibly consider a return once the resort next door is done.

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“Small & no prefered”

The room was fine. The food was good. But only 3 restaurants and two never opened at same time. No reservations. No preferred area or benefits. They say it's all preferred. Which means no preferred. Our consierge was very good and attentive. It's very small with a small pool. Easter week LOT… more

The room was fine. The food was good. But only 3 restaurants and two never opened at same time. No reservations. No preferred area or benefits. They say it's all preferred. Which means no preferred. Our consierge was very good and attentive. It's very small with a small pool. Easter week LOTS of kids. Big Mexican family holiday which is fine by us. You can walk to secrets and use their ample restaurants and grounds. The staff was very nice. Rooms kept clean. Room service won't deliver alcohol. The negatives.... Only smoking is at parking lot with no I erage from sun or rain. Beach so rocky we can't go in even with water shoes. Tho we have seen others do so. We preferred less rocky secrets beach. No chairs available at pool or beach unless get up very early to save them. I was upset to learn they sell day passes to cruise people even tho they don't have enough chairs for guests staying there. They say all preferred but I didn't see much top shelf booze. The good news is they are working construction at sunscape to make into dreams extension. And they are adding pools and hopefully preferred benefits. 5 min walk to secrets which have many pools, preferred lounge & pool. Still not enough chairs. Several restaurants. We are at 3 of the speciality restaurants and all good. Heard from people staying at secrets rooms definately need upgrading and the buffet is better at dreams. Heard all very good things about all the excursions. Also a guest told me they will be closing down seelcrets to update it after sunscape done and converted to dreams. We have been to the Cozumel island many times. Worst beach we have seen is here. Rest all beautiful sandy beach and water.

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