Description
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a 24-hour fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in… more
Located in Tulum (Zama), Aloft Tulum is within a 5-minute drive of Tulum National Park and Gran Cenote. This luxury hotel is 2.4 mi (3.9 km) from Playa Ruinas and 2.4 mi (3.9 km) from Tulum Mayan Ruins.. Distances are displayed to the nearest 0.1 mile and kilometer. Hunab Lifestyle Center - 0.2 km / 0.1 mi Jaguar Park - 0.3 km / 0.2 mi Dos Aguas Park - 1.9 km / 1.2 mi Tulum National Park - 2.2 km / 1.4 mi Hospital de Tulum - 2.4 km / 1.5 mi Tulum Tower - 2.7 km / 1.7 mi Cenote Calavera - 2.7 km / 1.7 mi SFER IK - 3.3 km / 2 mi Tulum Mayan Ruins - 3.3 km / 2.1 mi Temple of Doom - 3.5 km / 2.2 mi Las Palmas Public Beach - 3.7 km / 2.3 mi Holistika Art Walk - 3.8 km / 2.3 mi Casa del Cenote - 3.8 km / 2.3 mi Temple of the Frescoes - 3.8 km / 2.3 mi Temple of the Descending God - 3.8 km / 2.4 mi The nearest airports are: Tulum Intl. Airport (TQO) - 42.2 km / 26.2 mi Cancun Intl. Airport (CUN) - 118.3 km / 73.5 mi The preferred airport for Aloft Tulum is Cancun Intl. Airport (CUN). . In Tulum (Zama).
Grab a bite at W XYZ Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Entertainment
- Games room
- Live music
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Bike rental
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Doctor
- Garden
- Hair dryer
- Hairdresser / Barber
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Poolside huts
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Wedding service
- Children
- Cot
- Game area
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- À la carte restaurant
- Swimming pools
- Children’s pool
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Spa
- Activities
- Bike rental
- Diving
- Golf course
- Snorkelling
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 271 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 271 TripAdvisor reviews
J
jessicacaro
Boston, Massachusetts
14/08/2025
“Rooftop Views!”
Spacious rooms, and amazing pool views. The service from the lobby to the rooftop pool was great, we were served and taken care of my Hippolito who made our stay feel more like home. The hotel amenities made our stay even better, will definitely be back!
F
F0WNbryant
31/07/2025
“Erick Michel Is the reason we will come back to stay in Aloft in tulum!”
We had the best experience in Tulum!! Thanks to Erick Michel! He went above and beyond to make our stay for my birthday so perfect! Erick Michel helped us throughout our stay every single day. He recommended one of the best massages we ever had! We definitely will come back and stay here again at A… more
7
7777yolandac
Denver, Colorado
25/07/2025
“Good stay”
The hotel is very clean and has great amenities. The staff is friendly and very welcoming especially Michael at WXYZ. The food and drinks at the bar and restaurants WXYZ and Ático inside Aloft were good especially for the price. I would definitely stay there again.
T
Travelingandblack
Alexandria, Virginia
12/12/2025
“Great Service, Lacking Quality”
The service was pretty good and staff was helpful overall. With the rooms being clean, a central location and an actually really good bar and restaurant with a beautiful view of the jungle, that is what saves this hotel. Otherwise, the elevators were broken and confusing the entire week, the thermo… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info