Description
Relax and unwind with massages, body treatments, and facials. Additional amenities at this resort include complimentary wireless internet access, concierge services, and bike parking. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite..
With a stay at Encantada Tulum in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and 13 minutes by foot from Sian Ka'an Biosphere Reserve. This beach resort is 3.2 mi (5.2 km) from SFER IK and 3.7 mi (6 km) from Tulum National Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Tulum Beach - 0.1 km / 0.1 mi Sian Ka'an Biosphere Reserve - 1 km / 0.7 mi Ven a la Luz Sculpture - 1.9 km / 1.2 mi Playa Akun - 4.1 km / 2.5 mi SFER IK - 5.2 km / 3.2 mi Beach - 5.5 km / 3.4 mi Jaguar Park - 5.9 km / 3.6 mi Tulum National Park - 6 km / 3.7 mi Jaguar Viewpoint Tulum - 6.1 km / 3.8 mi Acceso al Parque Jaguar - 6.1 km / 3.8 mi Las Palmas Public Beach - 7.4 km / 4.6 mi Hunab Lifestyle Center - 8.1 km / 5.1 mi Playa Paraiso - 8.3 km / 5.1 mi Holistika Art Walk - 10 km / 6.2 mi Dos Aguas Park - 10.5 km / 6.6 mi The nearest airports are: Tulum Intl. Airport (TQO) - 48.6 km / 30.2 mi Cancun Intl. Airport (CUN) - 126.4 km / 78.5 mi . In Tulum (Zona Hotelera).
Enjoy Regional cuisine at Encantada Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
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- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Shuttle transfer
- Shuttle
- Pets
- No pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Breakfast in bed
- Doctor
- Fan
- Garden
- Hair salon / beauty centre
- Luggage storage
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Terrace
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Swimming pools
- Poolside sun loungers
- Gym and SPA
- Massages
- Spa
- Activities
- Bike rental
- Snorkelling
- Accessibility
- Not wheelchair accessible
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 991 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Tulum
Showing 5 featured reviews out of 991 TripAdvisor reviews
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Crystal L
13/06/2026
“Unmatched hospitality in a soulful retreat.”
Encantada is an extraordinary resort with unmatched hospitality. It's private, quiet and idyllic. The wholistic experience was relaxing, rejuvenating and restorative to the soul. The design of the suites, hotel and spa are approachably luxurious and perfectly harmonious to the environment. It's qu… more
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edcbazyxw
06/06/2026
“Amazing Service”
We had a very relaxing time. The room was absolutely amazing, but the main attraction was the hospitality. Everyone at Encantada truly cares about your comfort and convenience. We’ve traveled all over the world. Some locations are better, some are worse, but never have we found the level of genui… more
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Oxana S
01/06/2026
“The Best In Tulum”
We are coming back here our 3d year in a row. And not only because of location, beach, food etc but spectacular customer service. Alejandra, Paola, Melissa, Cristopher and entire servers team, housekeeping team became as our family. This time we had some celebration at the property and everything w… more
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Caridad B
29/05/2026
“Memorable experience”
It was an excellent experience with the staff. They were all very hospitable, attentive, and responsive — especially Melissa and the concierge TEAM, along with Alex, Samuel, and the entire staff. They went out of their way to help us and were always extremely courteous.
T
tomp1955
London,England
25/05/2026
“Paradise found”
After a hectic couple of weeks touring around Mexico, this stay offered the perfect few days of complete peace and relaxation. We were incredibly fortunate to be upgraded to an ocean-view room — waking each morning to the sight of the sparkling blue sea and gently swaying palm trees felt like stepp… more
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