Description
Relax and unwind with massages, body treatments, and facials. Additional amenities at this resort include complimentary wireless internet access, concierge services, and bike parking. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite..
With a stay at Encantada Tulum in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and 13 minutes by foot from Sian Ka'an Biosphere Reserve. This beach resort is 3.2 mi (5.2 km) from SFER IK and 3.7 mi (6 km) from Tulum National Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Tulum Beach - 0.1 km / 0.1 mi Sian Ka'an Biosphere Reserve - 1 km / 0.7 mi Ven a la Luz Sculpture - 1.9 km / 1.2 mi Playa Akun - 4.1 km / 2.5 mi SFER IK - 5.2 km / 3.2 mi Beach - 5.5 km / 3.4 mi Jaguar Park - 5.9 km / 3.6 mi Tulum National Park - 6 km / 3.7 mi Las Palmas Public Beach - 7.4 km / 4.6 mi Hunab Lifestyle Center - 8.1 km / 5.1 mi Playa Paraiso - 8.3 km / 5.1 mi Holistika Art Walk - 10 km / 6.2 mi Dos Aguas Park - 10.5 km / 6.6 mi Hospital de Tulum - 10.8 km / 6.7 mi Cenote Calavera - 10.8 km / 6.7 mi The nearest major airport is Tulum Intl. Airport (TQO) - 48.6 km / 30.2 mi . In Tulum (Zona Hotelera).
Enjoy Regional cuisine at Encantada Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
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- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Shuttle transfer
- Shuttle
- Pets
- No pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Breakfast in bed
- Doctor
- Fan
- Garden
- Hair salon / beauty centre
- Luggage storage
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Terrace
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Swimming pools
- Poolside sun loungers
- Gym and SPA
- Massages
- Spa
- Activities
- Bike rental
- Snorkelling
- Accessibility
- Not wheelchair accessible
- Check-in/Check-out
- Deposit:
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- General
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- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 986 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Tulum
Showing 5 featured reviews out of 986 TripAdvisor reviews
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Safari45064085611
06/05/2026
“Good experience and friendly staff”
The staff are friendly and the beach/ room looks exactly like pictures. They have free rental bikes so we can get around easily.
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Ashton M
30/04/2026
“When can we come back”
We absolutely loved our honeymoon stay at Encantada Tulum—it was everything we hoped for and more. From the moment we arrived, the entire team made us feel so welcomed and taken care of. Ricardo, Alex, Samuel, and all the concierge staff were incredibly helpful and genuinely kind, making every part… more
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Toby S
25/04/2026
“Lovely hotel, staff, and overall experience”
What a beautiful hotel with wonderful people and friendly and attentive service. Could not fault it. The rooms are amazing and huge, and clean, the views, setting, the beach, the area, and - all the staff from the team at reception, the waiters and bar service, cleaning team, to the guys that bring… more
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I9544DMscottr
Madison, Connecticut
17/03/2026
“Tulum 2026”
Another wonderful February visit to Encantada, one of my favorite places in the world. The staff are amazing and the beach beautiful. Love what the local businesses are doing with building up the ‘Sotu’ neighborhood…hopefully these efforts will continue and make progress with sidewalks, etc. The c… more
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Annie Z
Kansas City, Missouri
05/03/2026
“Simply the best”
Our stay at the Encantada Tulum Hotel was extraordinary. The place is magical and very high end, while not at all stuffy. The staff is warm, friendly and competent. We went with our two daughters' families, in all a group of 8, and occupied 3 rooms. My husband's and my beach front room was the … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info