Description
Relax and unwind with massages, body treatments, and facials. Additional amenities at this resort include complimentary wireless internet access, concierge services, and bike parking. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite..
With a stay at Encantada Tulum in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and 13 minutes by foot from Sian Ka'an Biosphere Reserve. This beach resort is 3.2 mi (5.2 km) from SFER IK and 3.7 mi (6 km) from Tulum National Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Tulum Beach - 0.1 km / 0.1 mi Sian Ka'an Biosphere Reserve - 1 km / 0.7 mi Ven a la Luz Sculpture - 1.9 km / 1.2 mi Playa Akun - 4.1 km / 2.5 mi SFER IK - 5.2 km / 3.2 mi Beach - 5.5 km / 3.4 mi Jaguar Park - 5.9 km / 3.6 mi Tulum National Park - 6 km / 3.7 mi Las Palmas Public Beach - 7.4 km / 4.6 mi Hunab Lifestyle Center - 8.1 km / 5.1 mi Playa Paraiso - 8.3 km / 5.1 mi Holistika Art Walk - 10 km / 6.2 mi Dos Aguas Park - 10.5 km / 6.6 mi Hospital de Tulum - 10.8 km / 6.7 mi Cenote Calavera - 10.8 km / 6.7 mi The nearest major airport is Tulum Intl. Airport (TQO) - 48.6 km / 30.2 mi . In Tulum (Zona Hotelera).
Enjoy Regional cuisine at Encantada Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
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- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Shuttle transfer
- Shuttle
- Pets
- No pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Breakfast in bed
- Doctor
- Fan
- Garden
- Hair salon / beauty centre
- Luggage storage
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Terrace
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Swimming pools
- Poolside sun loungers
- Gym and SPA
- Massages
- Spa
- Activities
- Bike rental
- Snorkelling
- Accessibility
- Not wheelchair accessible
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 983 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Tulum
Showing 5 featured reviews out of 983 TripAdvisor reviews
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I9544DMscottr
Madison, Connecticut
17/03/2026
“Tulum 2026”
Another wonderful February visit to Encantada, one of my favorite places in the world. The staff are amazing and the beach beautiful. Love what the local businesses are doing with building up the ‘Sotu’ neighborhood…hopefully these efforts will continue and make progress with sidewalks, etc. The c… more
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Annie Z
Kansas City, Missouri
05/03/2026
“Simply the best”
Our stay at the Encantada Tulum Hotel was extraordinary. The place is magical and very high end, while not at all stuffy. The staff is warm, friendly and competent. We went with our two daughters' families, in all a group of 8, and occupied 3 rooms. My husband's and my beach front room was the … more
R
rdbiii
Chicago, Illinois
01/03/2026
“Excellent, welcoming boutique hotel”
We have stayed at other Namrom properties (Xela and Nest in Tulum, and La Valise in San Miguel de Allende) and all feature caring and attentive staff, great locations and well appointed rooms. We had planned to stay again at Xela, next door to Encantada, but it was booked for a wedding. At Encantad… more
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Pamela S
17/02/2026
“Fabulous, quiet, boutique hotel”
We stayed for a week and had a marvellous time. Encantada is small, eco friendly and luxurious. The beach is beautiful and the staff are kind and make one feel very at home. They will arrange outings if one wants but we enjoyed lying on the beach beds, reading and sipping margaritas! The upper ocea… more
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Whamiltonphd
Asheville, North Carolina
16/02/2026
“lovely stay!”
Super helpful and friendly staff, location with idyllic and peaceful with good access to the rest of Tulum. Very comfortable and well worth it
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