Description
Relax and unwind with massages, body treatments, and facials. Additional amenities at this resort include complimentary wireless internet access, concierge services, and bike parking. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite..
With a stay at Encantada Tulum in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and 13 minutes by foot from Sian Ka'an Biosphere Reserve. This beach resort is 3.2 mi (5.2 km) from SFER IK and 3.7 mi (6 km) from Tulum National Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Tulum Beach - 0.1 km / 0.1 mi Sian Ka'an Biosphere Reserve - 1 km / 0.7 mi Ven a la Luz Sculpture - 1.9 km / 1.2 mi Playa Akun - 4.1 km / 2.5 mi SFER IK - 5.2 km / 3.2 mi Beach - 5.5 km / 3.4 mi Jaguar Park - 5.9 km / 3.6 mi Tulum National Park - 6 km / 3.7 mi Jaguar Viewpoint Tulum - 6.1 km / 3.8 mi Acceso al Parque Jaguar - 6.1 km / 3.8 mi Las Palmas Public Beach - 7.4 km / 4.6 mi Hunab Lifestyle Center - 8.1 km / 5.1 mi Playa Paraiso - 8.3 km / 5.1 mi Holistika Art Walk - 10 km / 6.2 mi Dos Aguas Park - 10.5 km / 6.6 mi The nearest airports are: Tulum Intl. Airport (TQO) - 48.6 km / 30.2 mi Cancun Intl. Airport (CUN) - 126.4 km / 78.5 mi . In Tulum (Zona Hotelera).
Enjoy Regional cuisine at Encantada Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
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- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Shuttle transfer
- Shuttle
- Pets
- No pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Breakfast in bed
- Doctor
- Fan
- Garden
- Hair salon / beauty centre
- Luggage storage
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Terrace
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Swimming pools
- Poolside sun loungers
- Gym and SPA
- Massages
- Spa
- Activities
- Bike rental
- Snorkelling
- Accessibility
- Not wheelchair accessible
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 987 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Tulum
Showing 5 featured reviews out of 987 TripAdvisor reviews
T
tomp1955
London,England
25/05/2026
“Paradise found”
After a hectic couple of weeks touring around Mexico, this stay offered the perfect few days of complete peace and relaxation. We were incredibly fortunate to be upgraded to an ocean-view room — waking each morning to the sight of the sparkling blue sea and gently swaying palm trees felt like stepp… more
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R_Caledonia
Princeton, New Jersey
22/05/2026
“A Peaceful Beachfront Retreat with Exceptional Hospitality”
Excellent stay for a solo traveler. Right at the beach, it’s a quiet getaway perfect for true rest and relaxation. The staff provided warm hospitality, and the concierge team was especially attentive and helpful throughout my stay. The rooms were lovely, the breakfast was excellent, and the hotel i… more
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Safari45064085611
06/05/2026
“Good experience and friendly staff”
The staff are friendly and the beach/ room looks exactly like pictures. They have free rental bikes so we can get around easily.
A
Ashton M
30/04/2026
“When can we come back”
We absolutely loved our honeymoon stay at Encantada Tulum—it was everything we hoped for and more. From the moment we arrived, the entire team made us feel so welcomed and taken care of. Ricardo, Alex, Samuel, and all the concierge staff were incredibly helpful and genuinely kind, making every part… more
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Toby S
25/04/2026
“Lovely hotel, staff, and overall experience”
What a beautiful hotel with wonderful people and friendly and attentive service. Could not fault it. The rooms are amazing and huge, and clean, the views, setting, the beach, the area, and - all the staff from the team at reception, the waiters and bar service, cleaning team, to the guys that bring… more
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