La Posada Del Sol Boutique Hotel Tulum

“Boutique hotel with lots of perspective”

This Boutique hotel has a nice architecture, some nice rooms with a splendid ocean view (notably Cielo / Luna rooms, recently added or remodeled is my guess) but it is definitely worth reading the reviews (this, and before me) before you book. I mistakenly booked this hotel some 4 months ago, stu… more

This Boutique hotel has a nice architecture, some nice rooms with a splendid ocean view (notably Cielo / Luna rooms, recently added or remodeled is my guess) but it is definitely worth reading the reviews (this, and before me) before you book. I mistakenly booked this hotel some 4 months ago, stupidly not considering the low season during Sept- November. One can easily get great accommodations at discounted prices everywhere in Yucatán. The hotel staff were unable to refund us (booked via Booking.com) but were able to upgrade us to the Luna and Ceilo rooms which are a big upgrade to their “conventional”rooms. These rooms include a splash pool on the terrace (Ceilo faces morning sun but does not have a shade) and make up for the limited access to the otherwise public beach. Yet, also there rooms could use significant improvements which I discussed with the hotel management and definitely include getting rid of the heavily chlorinated water that runs through their taps (unnecessarily since neighbors use clean water). Rooms have: no fridge, have small and insufficient amenities, have fresh water from a glass vessel; have little space to hang towels, do have tripping hazards (especially night time in the Ceilo room), do not have a great mattress and have low water pressure (chlorinated water) for shower and tap. During our stay the use of the airconditioning was unlimited; see comments from others. The beach is nice; the room on ground floor with sea view (cannot recall name) has no separate room for shower/ toilet. When we checked it out, it smelled like mildew was growing either in the aircon or room walls. Definitely not a recommendation. I have no experience with their garden rooms but please read the reviews. This boutique hotel has so much potential, but due to these lacking small things and the chlorinated water I’d definitely would not recommend it for now.

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“Lots of little problems”

So we were not supposed to stay at this hotel but got moved here because of problems with our other location. As such some of my complaints are not really the hotels fault... no pool, no restaurant. Still, our stay was good, but not great. Our first room with the private deck was nice, but we were … more

So we were not supposed to stay at this hotel but got moved here because of problems with our other location. As such some of my complaints are not really the hotels fault... no pool, no restaurant. Still, our stay was good, but not great. Our first room with the private deck was nice, but we were asked to move for our last two nights and our second room had several annoying aspects. There were only two outlets, no hot water, the windows did not shut, the bathroom is just open to the whole room and there were ants in the room. Some of these would be easy to fix, but made our stay less than ideal. Also, the wifi was not working for our entire stay. I will say that the location is nice.

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