Description
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, 3 hot tubs, and a nightclub. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include a business center, complimentary newspapers in the … more
Ubicado en el centro de la Riviera Maya, a sólo 20 minutos de la famosa Playa del Carmen y 80 minutos al sur del Aeropuerto Internacional de Cancún Secrets Akumal Riviera Maya tiene una ubicación ideal, en el corazón de la Riviera Maya a lo largo de las famosas playas de arena blanca, tranquilas y cristalinas de Akumal, donde conjuga un diseño original y elegante con elementos de la naturaleza.
Enjoy seafood at Oceana, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 2 poolside bars.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Dartboard
- Disco / DJ
- Entertainment
- Entertainment for adults
- Games room
- Karaoke
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Barbecue
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Club
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fan
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Infinity Pool
- Iron
- Ironing equipment
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Poolside huts
- Postal service
- Private check-in / check-out
- Private pool
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Stores
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Water slide
- Wedding service
- Children
- Game area
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Gardens
- Poolside parasols
- Poolside sun loungers
- Towel service
- Bars
- Bar
- Beach bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Barbecue / grill
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- Menu for diabetics (on request)
- Rooms for events / banquets
- Shared kitchen
- Themed restaurant
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Mini golf
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Entrance with ramp
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
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About the deposit
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 15459 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 15459 TripAdvisor reviews
S
Storyteller760418
22/06/2026
“We Were Treated Like Royalty!”
These people treated us like royalty. ( I also heard this comment from other guests. Some were members, some were not!) My husband and I traveled here to celebrate our 40th year of marriage. Don't let that number fool you, we are still quite active people! We stayed 7 nights! We normally sta… more
D
Dream68195966115
Bishops Stortford, United Kingdom
21/06/2026
“Amazing amazing amazing”
My advice, if you haven't already done so, is just book it! What an amazing hotel. Well deserved it's top spot in the Tripadvisor best hotels of 2025. Food absolutely out of this world. So much choice from Mexican to Italian to French to seafood to Japanese and steak grill restaurant. No need to b… more
B
bradley r
21/06/2026
“Fantastic Experience”
The Good: Everything The Bad: Nothing The Ugly: Seaweed, jk Our experience at Secrets Akumal was absolutely fantastic due mostly to the wonderful, genuine, and attentive staff. At all times, our needs were attended to thoroughly without being cloying which is something most resorts don't pull off t… more
C
Caroline C
19/06/2026
“Best Hotel Stay Ever!!”
Late Review - but i still wanted to add one as we really really enjoyed our stay here - I loved the spacious swim up room we booked, the jacuzzi in the room was amazing and the little speaker to play your music through above was a great extra touch. I was in heaven at the quiet pool (it was sooooo … more
M
MeFromTheBigD
19/06/2026
“Great service, poor beach, par food.”
The service was great, but the climate control everywhere was miserable. Had to have room maintenance, come and bring fans, and the restaurants were hot. The beach is also miserable, due to the Sargasm. In general, we probably won’t come back to this one, or anywhere along this coastal area.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 4 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 9
Breakfast: 10
Lunch/Dinner: 10
Quality/Price: 10
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