Description
This luxurious AAA 5 Diamond resort is located in the Riviera Maya and occupies several low-rise buildings connected by canals. It is surrounded by lush tropical jungle and offers beautiful views of the sea. Fairmont Mayakoba's 1,858 m² Willow Stream Spa features treetop rooms and offers a selection of beauty and massage treatments based on the region's tradition and flora. Access to the fitness … more
The luxury AAA-5 Diamond and Preferred by Nature, Fairmont Mayakoba Riviera Maya resort is located in a private gated resort community, within 240 hectares of tropical forest intersected by crystal-clear waterways and surrounded by a pristine Caribbean shoreline, 30 miles from the Cancun International (CUN) airport, near the town of Playa del Carmen.
HIX - BAR, LOUNGE & TERRACE: Join us at our recently reimagined indoor-outdoor oasis for classic drinks and delicious bites. Set on a terrace overlooking our serene canals, this inviting spot feels like a modern Mexican hacienda deep in the jungle. LA LAGUNA RESTAURANT AND LOUNGE: Welcome to our ultimate destination for Mexican cuisine, where traditional flavour meets contemporary style.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Games room
- Karaoke
- Live music
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Means of communication with the center
- Shuttle
- Shuttle transfer
- Airport transfer
- Transfer to golf course
- Transfer to nearest town
- Transfer to port
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Barbecue
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Chapel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fan
- Fax/photocopier
- Fireplace
- Free gym nearby
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Infinity Pool
- Iron
- Ironing equipment
- Library
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Pool jacuzzi
- Poolside huts
- Postal service
- Private check-in / check-out
- Private pool
- Public bathroom
- Reading room
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Vending machines
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Childproof doors
- Children´s entertainment
- Cot
- Game area
- Kids' board games
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Adults-only outdoor pool
- Children’s playground
- Children’s pool
- Full SPA circuit
- Gardens
- Poolside parasols
- Poolside sun loungers
- Towel service
- Bars
- Bar
- Beach bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Vending machines
- Restaurants
- Barbecue / grill
- Buffet restaurant
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Mini golf
- Skiing
- Snorkelling
- Table tennis
- Tennis court
- Water park
- Accessibility
- Accessible floor to reception
- Bathroom door greater than 80cm
- Bathroom with bathtub
- Bathroom with shower
- Buffet height less than 70cm
- Cabin with handrail
- Entertainment rooms, international accessibility signage at the entrance
- Entertainment rooms, toilets in adapted communal areas
- Facilities for people with disabilities
- Free basin depth greater than 60cm
- Handrails on the ramp
- Hotel entrance with ramp
- It has single-flow taps
- It has support bars in the bathroom
- Non-slip shower floor
- Restaurant table height 75-78cm
- Restaurant with toilets in adapted communal areas
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Unobstructed access to both sides of the bed
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 8818 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 8818 TripAdvisor reviews
T
Tama A
United States
17/08/2026
“Bassano is worth the visit”
Excellent service from Alberto. His food recommendations were great. He was able to get the chef to make a special dish for our picky daughter. Definitely recommend during your stay. We had the Tagliatelle pasta and pizza and highly recommend it.
N
Navigator30350729937
16/08/2026
“Best holiday ever!”
All the staff were so lovely, but Alfonso was particularly incredible! He gave us many recommendations and was always kind. We would definitely return again!
J
Jenny R
16/08/2026
“Awesome night”
Alberto was awesome! I have food allergies & he was so attentive!
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_I492OA
15/08/2026
“fairmont mayakoba and Bassano restaurant”
We had an absolute blast staying at the Fairmont Mayakoba, and dining at Bassano, the hotel’s Italian restaurant, was an absolute highlight of our trip. The food was excellent both nights, but what really made our experience unforgettable was our waiter, Netanel. Netanel is, without a doubt, the b… more
S
Steve J
15/08/2026
“Bassano meal”
Alberto was great, food was fantastic
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info