Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include limo/town car service, a computer station, and … more
With a stay at Hotel Riu Palace Riviera Maya - All Inclusive in Playa del Carmen (Playacar), you'll be steps from Playacar Golf Club and 8 minutes by foot from Playacar Beach. This all-inclusive property is 1.1 mi (1.8 km) from Quinta Avenida and 1.4 mi (2.2 km) from Playa del Carmen Main Beach.. Distances are displayed to the nearest 0.1 mile and kilometer. Mayan Ruins of Playacar - 0.4 km / 0.3 mi Playacar Beach - 0.6 km / 0.4 mi Piste Cyclable sur Paseo Xaman-Ha - 0.9 km / 0.5 mi Xaman Ha Aviary - 1 km / 0.6 mi Plaza Paraiso - 1.5 km / 0.9 mi Paseo del Carmen - 1.5 km / 1 mi Quinta Avenida - 1.7 km / 1.1 mi Playa del Carmen Maritime Terminal - 1.8 km / 1.1 mi Founders Park - 1.8 km / 1.1 mi Portal Maya - 1.9 km / 1.2 mi Playa del Carmen Main Beach - 2.1 km / 1.3 mi Chabad Playa del Carmen - 2.1 km / 1.3 mi Mercado Playa del Carmen - 2.2 km / 1.4 mi 3D Museum of Wonders - 2.3 km / 1.4 mi Frida Kahlo Museum - 2.3 km / 1.4 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 32.8 km / 20.4 mi Cancun Intl. Airport (CUN) - 58.9 km / 36.6 mi . Near Xaman Ha Aviary.
Grab a bite at Don Rafael, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:00 AM.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Disco / DJ
- Entertainment
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Barbecue
- Bike rental
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fan
- Fireplace
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Tumble dryer
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Barbecue / grill
- Breakfast buffet
- Buffet restaurant
- À la carte restaurant
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Diving
- Golf course
- Golf course within 3 km
- Skiing
- Snorkelling
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 8721 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Carmen
Showing 5 featured reviews out of 8721 TripAdvisor reviews
S
Sunil S
10/08/2026
“More Than a Stay — An Experience Worth Remembering”
Hotel Riu Palace Riviera Maya is, without a doubt, one of the best resort experiences I have had in all my travels so far. The moment you enter the property, the only word that comes to mind is **“WOW!”** It feels like stepping into another world — an absolutely stunning white palace. The fresh, r… more
E
Eugenia A
01/08/2026
“Awesome vacation!!!”
We had the best time at the Riu Palace Riviera Maya!!! The staff was so friendly and accommodating! The hotel and rooms were clean! The food was great!! Th vibe was so fun! My husband and I used the fitness center every day and it was well equipped! The kids enjoyed the pool and eating as much as t… more
C
cheelvis
Shipley, United Kingdom
28/07/2026
“Fantastic hotel”
This is a fantastic hotel and defo a 5 star. Large complex and it’s immaculate. The rooms are large and very clean with good towels and bedding The staff are superb. Bar staff with like crazy and the entertainment team never stop. It’s full on fun. The main restaurant is good with a wide selec… more
A
Amy v
27/07/2026
“Amazing hotel”
We stayed here with our family, including two grown-up kids, and had a great time. The location is perfect — you can easily walk to 5th Avenue. The hotel has a chill atmosphere, and the rooms are clean, spacious, with good showers and plenty of closet space. Just note that the elevators are only on… more
G
guera323
Copenhagen, Denmark
18/07/2026
“Great quality food, service and drinks”
Great food and good quality cocktails. Amazing service and great pool. Entertainment all day. Don’t expect go swimming in the ocean. It’s not possible anywhere in the area. However the hotel makes up for it with all they have going on. The kids show in the evening could be better but they have a ki… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 10 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 10
Location: 10
Breakfast: 10
Lunch/Dinner: 10
Quality/Price: 9
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