Ocean Maya Royale

Pets not allowed Check-in time starts at 3 PM Check-out time is noon *The payment of the right of environmental sanitation will be caused by 30% of the UMA (Unit of Measurement and Update) per room and / or room per night of occupation, effective as of January 01, 2020.

Know Before You Go Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Children 18 years old and younger are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Late check-out fee: MXN 650 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: Sanitation services: MXN 1.12 per night The charges below are included in your overall room price: New Year's Eve gala dinner fee Christmas Eve gala dinner fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Make yourself at home in one of the 320 guestrooms featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

The following fees and deposits are charged by the property at time of service, check-in, or check-out. Late check-out fee: MXN 650 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property: Sanitation services: MXN 1.12 per night The charges below are included in your overall room price: New Year's Eve gala dinner fee Christmas Eve gala dinner fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Children 18 years old and younger are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Sports/Entertainment: On hot days, guests can go for a refreshing dip in one of the 2 outdoor pools. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of activities such as tennis, bocce, beach volleyball, volleyball and basketball or, for a fee, golf, are offered at the hotel. Guests can take part in a comprehensive water sports programme, which includes windsurfing, sailing, catamaraning, kayaking and snorkelling, with jet skiing and diving available for a fee. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a beauty salon and a solarium and, for an additional fee, a steam bath and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.