Royal Mirage Agadir

“A very pleasant stay with the best view in Agadir!”

After reading the reviews as you can appreciate myself and my friend were very sceptical booking the Royal Mirage, but with the location being so good we had to see for ourselves. As we arrived the hotel looked very clean and presentable we were welcomed by lovely staff Hassan who helped us with ou… more

After reading the reviews as you can appreciate myself and my friend were very sceptical booking the Royal Mirage, but with the location being so good we had to see for ourselves. As we arrived the hotel looked very clean and presentable we were welcomed by lovely staff Hassan who helped us with our bags, reception staff and Fati - Guest Relations who was definitely the beautiful heartbeat of the hotel. We were given welcome drinks despite only booking B&B. We booked the sea view room which gave us the most stunning view of the mountain and we watched the sunset into the sea from our balcony each evening. I have stayed at the best of the best hotel in Agadir but I have never had this view! The rooms were cleaned and beds madeup everyday. They are a small team of dedicated staff who will take your towels in the morning, wash and replace by the afternoon so please be patient. The breakfast was a simple buffet of fresh pastries and the fresh msemen (paratha) and a fresh omelette station made by the sweetest ladies Fatima and Kareema who were always smiling and welcoming, aswell as the hardworking waiters. The pool was perfect, very clean and well maintained, although there is construction of two new pools ongoing but this didn’t bother us. Due to an issue with the fire alarm Fati kindly compensated us with an amazing sauna session within the hotel. We were amazed as to how professional the sauna/spa set up was and spa staff Hasna was lovely. We left feeling very relaxed and happy. I would like to remind anyone who is considering booking that this is an old hotel and we booked this as a budget friendly hotel so please do not expect anymore than this. Despite this, it was very well maintained by lovely hardworking staff and we will definitely stay again.

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“It is not 4 star and not all inclusive hotel”

I was amazed by the tremendous changes in Agadir as I had visited 3 times before( 10 years ago). There are a lot of palms, flowers and green lawns.There are new roads and a lot of new block of flats. Agadir people very friendly and polite. But… I stayed at 4 star Royal Mirage Agadir all inclusive a… more

I was amazed by the tremendous changes in Agadir as I had visited 3 times before( 10 years ago). There are a lot of palms, flowers and green lawns.There are new roads and a lot of new block of flats. Agadir people very friendly and polite. But… I stayed at 4 star Royal Mirage Agadir all inclusive and had a warmhearted welcome by Fatima. But I was shocked by the old, stained non-ironed beddings and when I complained they changed them to the same once. The built in wardrobe/ closet was dusty with horrible unpainted walls and I didn’t bother to put my dresses in( I kept them on the second bed). When I complained , the cleaner dusted the floor of the wardrobe only. It looks they have shortage of towels: they take used ones in the morning but they bring fresh ones in the evening: problem with laundry.. My beddings haven’t been changed for the whole week, by the way. And my room wasn’t cleaned for the first three days at all. But upon my request they emptied the bin. There was no fridge but as soon as I complained they brought it but no drinks on all inclusive. I complained again and 4 x 330 ml bottles of water were brought in the room for the whole week. Every time you want some water, you need to go to the bar and they politely give you a small bottle or two, but if you want Fanta or Cola they give you just a glass. There was one cooler in the restaurant with drinking horrible water( even the waiters admit it). When you come for a meal there are no drinks which you can help yourself and you need to ask a waiter to bring you( one potion). I have never seen such” all inclusive “ hotel. The food was simple : 1 chicken, 1beef, 1 fish, 1 pasta, 1 rice, 1 potatoes, 1 cooked assortment of vegetables and a lot of salads and cakes, just what I like. There were no any entertainment in the hotel but there were reconstructions and building some new pools and restaurants. Not a nice surroundings. So, if you are prepared to ask for everything( even meal times - I was told to make a photo of restaurant door notice) ,have no access to soft drinks and water on all inclusive basis, to go to the banks or other hotels to change money , then this hotel is for you. I have a feeling that they don’t know what 4 star hotel should look life. The customer service is non existent there. The only positive thing is very polite staff with smiles on their faces.

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