Hotel Casa Palmela

“Unique experience in this beautiful country”

Because of our long stay in this amazing country, we decided to explore the different types of hotel/ geographic experiences and The Hotel Casa Palmela did not disappoint. Nestled in the mountains outside of Setubal it is a gorgeous historical estate, converted to hotel. The views are spectacular a… more

Because of our long stay in this amazing country, we decided to explore the different types of hotel/ geographic experiences and The Hotel Casa Palmela did not disappoint. Nestled in the mountains outside of Setubal it is a gorgeous historical estate, converted to hotel. The views are spectacular and food and staff service are excellent! John, the restaurant and dining room mgr, was very knowledgeable and helpful as was the entire team. Suggest booking a larger room without the balcony if you want more space. There are two separate areas/ pools for families and those traveling without children. Ask for a tour of the estate— so much history! There is no fitness Ctr, but plenty of exercise option with bikes, horses and long hikes! This was a unique and wonderful experience!

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“Disappointing unfortunately”

it could have been spectacular if only they had lived up to their responsibilities to care for the guests in accordance with their website offerings. The hotel is a lovely place, no question about, but they are lacking and that is why depending upon whether you are a high end traveler and expect a… more

it could have been spectacular if only they had lived up to their responsibilities to care for the guests in accordance with their website offerings. The hotel is a lovely place, no question about, but they are lacking and that is why depending upon whether you are a high end traveler and expect alot you may wish to ask alot of questions beforehand. Basically, it is very pretty with a very accommodating staff. You will probably want to eat all of your meals there because it is indeed very attractive looking out onto the vineyards and to the mountains. It is elegant. The food prep is, the service is, the setting is. The complimentary breakfast was very pleasant, and great assortments of food and delicious omelettes. The hotel itself is charming and the rooms were nice "enough". They all have large terrace. The negatives were basically things to do. And considering that you come a long distance and want to see things, especially things that they advertise on their website to do, and you come there FOR THAT REASON, for them, NOT TO OFFER YOU what they advertise and/or try to accommodate your wishes-is appalling and that is what happened. They know how they ruined our trip, so I don't need to get into it. ( NO HORSES ON PROPERTY) All I say to those who are looking at this property to BEWARE and check beforehand closely. In addition to not having what they advertise, they also won't let you do anything either. For example: they have firepits outside, and the nights are cool, and a fire in the little fire dish would be very pleasant, but they won't let you light them. They said they would "go to jail" ( ridiculous,,,they are in the middle of nowhere) and why even bother having a firepit.?They have a beautiful property but they won't allow you to walk outside in the evening, even with a guide and flashlight-so it is NO FUN. I have ben to countries' all over the world where there are animals etc, and you can go outside with a guide etc for nighttime walks or safaris. So, it was just not fun there. Last note: The woman in the Activities Dept doesn't answer your inquiries because she was "kayaking all day" and when she returned finally, she ended up being a liar. A liar and incompetent. terrible women sent on n a $250 car to a nothing overcrowded local beach-BIG DEAL!

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“Mixed reviews”

Mixed feelings. The location was wonderful if you need to stay near Lisbon but not in the center - outside Setúbal and close to Lisbon. And all the staff were friendly and professional. We had a villa which appeared luxurious in photos but was somewhat average - one side faced other rooms so we nee… more

Mixed feelings. The location was wonderful if you need to stay near Lisbon but not in the center - outside Setúbal and close to Lisbon. And all the staff were friendly and professional. We had a villa which appeared luxurious in photos but was somewhat average - one side faced other rooms so we needed to keep curtain closed and one side faced rear of the resort. And we had no hot water the morning of check out. We are ate at the restaurant and while the setting was magnificent with service to match the meal itself was our least favorite in all of Portugal - and quite expensive so we were left disappointed (desert was good though).

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