Enotel Lido Madeira

“Fantastic resort great value”

We stayed three nights here and I was so incredibly impressed by the staff and food and the facilities. The room was outstanding and comfortable with a fantastic view of the ocean. The food was incredible- buffet was top quality with no expense spared. The variety ensured there was something for… more

We stayed three nights here and I was so incredibly impressed by the staff and food and the facilities. The room was outstanding and comfortable with a fantastic view of the ocean. The food was incredible- buffet was top quality with no expense spared. The variety ensured there was something for everyone. The staff was helpful and friendly always ready to assist. We arrived late and they kept the buffet open to serve us and took our luggage to our room without asking- this was so appreciated after a long transatlantic flight. I will return here for sure.

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“Excellent, will come again!”

Well, where do you start when you have just come back. saving grace is its hot in the UK. Firstly welcome was really nice here! Porter greeted us and took our bags up! ( tip given) no way was we taking the cases up :).. Swift and quick check in procedure. We booked a standard room, ample, and eno… more

Well, where do you start when you have just come back. saving grace is its hot in the UK. Firstly welcome was really nice here! Porter greeted us and took our bags up! ( tip given) no way was we taking the cases up :).. Swift and quick check in procedure. We booked a standard room, ample, and enough room, would have liked a Suite but £££. after checking in wondered down for Lunch - WOW so much to choose from ! salads, meats, breads, fruits, you name it. Foods change every day which is good. Breakfast, and Lunch all ample, lots to choose from. STAFF are amazing, friendly and cannot do enough for you ! Lots of drinks to choose from. Sports bar has branded sprits ! - handy as I like a proper scotch! Sports bar has the other restaurants in, so again lots of hot and cold food. You can just eat and eat and drinks as much as you want.. Facilities are really good. Two other areas for drinks, in side - totally perfect. ENTERTAINMENT was excellent on Friday night - external team come in and is great - an eye opener. Reception can arrange all your taxis and trips out - highly recommend a visit to the Main town, and shopping centre if you wish. It is very clean, no issue, rooms cleaned daily. Service from every staff member was great, I did not want to come home, but there is always next year ! I would 100% recommend this hotel, great for families also, mine are over 17 now. This was our 5th time to Madeira and have no hesitation to return. My only grip, is the smoking, it is not nice at the sports bar when you are relaxing, it is semi outdoors, but covered. Management in this day and age I think smoking should not be allowed. sorry but I just cannot deal with it. Smoke if you wish but mindful of those who don't. :) sorry. Spa pools are nice, and the indoor pool, outdoor pool is ample, and the pool is no deeper than 1.2m approx., Really one of the best holidays I have had and this was a new hotel we stayed in following four at others, 100% to return in a year or so. Thank you to all the Staff, Atmosphere was just nice because of you. Until next time !

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“A Lovely Holiday But Definitely Not 5 Star.”

Having just checked out we thought we would share our view on this hotel. This hotel is nowhere near 5 star, more like 3 star. We've stayed in plenty of 5s to know the difference. However first up, we must say how wonderful we thought the staff were. From the reception team to the youngsters doin… more

Having just checked out we thought we would share our view on this hotel. This hotel is nowhere near 5 star, more like 3 star. We've stayed in plenty of 5s to know the difference. However first up, we must say how wonderful we thought the staff were. From the reception team to the youngsters doing the bars,pools and restaurants. Always polite and cheerful. They were outstanding. This hotel has so much potential but doesn't take advantage. There are various signs around the hotel, dress code, etiquette etc. All are either ignored or not enforced. We watched people drape towels over barriers in the restaurant at evening meals. We've watched a young child use the piano bar area as a race track on his balance bike. All unchallenged by staff, even though they could see it. The lifts are a challenge, 2 x2 lifts for such a big hotel is not sufficient. We were on floor 10, top floor. Great having no noise, so quiet, but I lost count how many times we ended up taking the stairs. Lots of the children here were really well behaved, but if you don't want children at your hotel, avoid this one as lots of feral children in our 14 days. Our shower leaked like everyone else's and 5 mornings out of the first 7, our safe wouldn't open. After the 5th time they changed it. It has to be said though, the last time it couldn't be opened, the lady at reception lent us money as we had a booking at Reids and we obviously couldn't get to our cards or money. We enjoyed the food here, especially the Madeira themed restaurant. In fact you can probably eat and drink here 24/7,not that we did. We enjoyed our stay, but will look elsewhere next time. As busy as it was you could always get a sunbed, but I'm not sure if that would be the case come August. On a final note, the room cleaning is a bit hit or miss. Every time we asked for clean bedding and towels we had them. However, the floor wasn't swept once in 14 days and neither was the balcony. The three dead wasps that were on there on day 1 were still there on day 14. On top if this, the housekeeper had a bad habit of walking off with your key card. We had a fab holiday but must advise, this isn't 5 star. Nowhere near it. In a 5 star hotel, staff don't wear a polo shirt with jeans and trainers. Nor do you find discarded glasses,crockery and cutlery on landings in top quality hotels, but that isn't the hotels fault. Finally a big thank you the staff for making our stay enjoyable, Madeira is a beautiful island and we will return, but to a different hotel.

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“Nice hotel”

Location- to be honest we didn’t do much research before booking so didn’t realise the whole island was basically on a hill. Everything is either uphill or downhill. The town is about a 25 minute walk up. Shopping centre other side is about 15-20 minute walk up. Also didn’t realise when booking tha… more

Location- to be honest we didn’t do much research before booking so didn’t realise the whole island was basically on a hill. Everything is either uphill or downhill. The town is about a 25 minute walk up. Shopping centre other side is about 15-20 minute walk up. Also didn’t realise when booking that there are no sandy beaches near hotel. Only cobble/rocks which was slightly disappointing if you’re looking for a beach day. Unless you like hiking/ boat trips there’s not really much to do. Atmosphere- Pool gets very busy when it’s hot. Although it says you’re not allowed to reserve sunbeds - EVERYONE DOES. I didn’t at first, however as time went on you had to or you’d miss out. Evening entertaining is good at the hotel! Lively atmosphere and staff do try really hard to keep guests entertained! Cleaning- Hotel is spotless!! Very clean everywhere, staff around all day constantly cleaning, tidying, making things look good. Food- Food at hotel is the best all inclusive I’ve had before. Can’t fault the food, lots of different options. One thing I will say is the ‘themed’ restaurants do only have a set menu which is the same every night and if you don’t like it then it’s not an option. Had a really nice stay, I personally wouldn’t book again due to the amount of kids/children. I thought booking before summer would avoid that but from now on I will only do adults only. The spa was lovely, which is adults only. The heated pool is abit of a shame it’s just kids splashing and screaming most of the day. Only thing I’d fault the hotel on is the hairdryer turns off after around 5 mins, and the shower seals were split so after a shower the bathroom was flooded ( after we unpacked we couldn’t be bothered to be moved ) so unsure if I’d say 5 star if I’m being really picky.

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