Description
This 4-star hotel is located on the seafront, in Funchal's Old Town, right in the historical centre of the city. The strong connection to the sea, direct views over the cruise port, picturesque surroundings, unique flavours . .. surround the hotel in an urban resort environment. The 146 suites and rooms equipped with kitchenette provide a high level of comfort and tranquillity.
The outdoor pool, with views of the cruise ships and with the sea so close, makes for an exclusive setting. The indoor heated pool complements the outdoor pool on cooler days.
The Arsenal restaurant offers a breakfast buffet and, at dinner, themed buffets or a set menu based on internationally inspired cuisine.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Games room
- Live music
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Car rental
- Conference centre
- Credit card
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Reading room
- Room service
- Safe
- Security
- Sun terrace
- Terrace
- Children
- Childcare
- Bars
- Bar
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- High chairs
- À la carte restaurant
- Swimming pools
- Poolside sun loungers
- Sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Golf course
- Mini golf
- Accessibility
- Cabin with handrail
- Facilities for people with disabilities
- Ground floor reception
- Lift on the ground floor
- Restaurant on the ground floor
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Excellent
Based on 4512 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Funchal
Showing 5 featured reviews out of 4512 TripAdvisor reviews
1
103Paul
Alcester
18/08/2026
“Fantastic hotel and staff”
Another brilliant holiday at Porto Santa Maria. The hotel is beautiful, with an ideal location. The wonderful ambience throughout the whole complex is a real credit to everyone involved in making it such a special place. We’re already looking forward to returning!
K
Kate H
18/08/2026
“Great experience. Nowhere better!”
Excellent hotel. Staff exceptional. Our room, 22, was perfect for me, partially sighted and walking with a stick. It had our own garden, big surprise, so no need for sun-bed hunting, but there was always one free anyway. Shout out to Restaurant and pool bar staff, cleaner Paula and Joanna on Recept… more
D
donnabN9179OS
Caversham, United Kingdom
15/08/2026
“Amazing hotel”
We very much enjoyed our stay, the hotel is a perfect location for visiting places, restaurants and going to the sea. The hotel is extremely clean and staff are very friendly, happy and helpful. The breakfast is great, with plenty of choice. The pools are lovely and were never too busy, we could al… more
T
Tracey S
Peterborough, United Kingdom
15/08/2026
“A little gem”
Excellent location,friendly and helpful staff,spotlessly clean definitely will be returning next year
D
Departure44465105580
Stockton-on-Tees, United Kingdom
17/08/2026
“Try to avoid this room”
We booked December and asked for a junior suite , even gave them the room number where we stayed before , which we loved . Apparently the rooms have been changed and the rooms we got last time are now classed as harbour sea view rooms at a much greater cost . We were given 128 above a noisy car par… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
6
Good
Based on 1 reviews
Service: 7
Cleanliness: 10
Room: 1
Facilities: 1
Location: 7
Breakfast: 8
Quality/Price: 4
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