Description
This 4-star hotel is located on the seafront, in Funchal's Old Town, right in the historical centre of the city. The strong connection to the sea, direct views over the cruise port, picturesque surroundings, unique flavours . .. surround the hotel in an urban resort environment. The 146 suites and rooms equipped with kitchenette provide a high level of comfort and tranquillity.
The outdoor pool, with views of the cruise ships and with the sea so close, makes for an exclusive setting. The indoor heated pool complements the outdoor pool on cooler days.
The Arsenal restaurant offers a breakfast buffet and, at dinner, themed buffets or a set menu based on internationally inspired cuisine.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Entertainment for adults
- Live music
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Car rental
- Conference centre
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Reading room
- Room service
- Safe
- Security
- Sun terrace
- Terrace
- Children
- Childcare
- Bars
- Bar
- Indoor bar
- Pool bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- High chairs
- À la carte restaurant
- Swimming pools
- Poolside sun loungers
- Sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Golf course
- Mini golf
- Accessibility
- Cabin with handrail
- Facilities for people with disabilities
- Ground floor reception
- Lift on the ground floor
- Restaurant on the ground floor
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Excellent
Based on 4493 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Funchal
Showing 5 featured reviews out of 4493 TripAdvisor reviews
J
Judy Y
04/08/2026
“Very relaxing, quiet location in Funchal”
Booked with BA holidays - not disappointed. Great location for old town, cable car and port activities. Very friendly and helpful staff, clean room, beautiful surroundings. The breakfast was plentiful with a lot of choice, evening themed meals or main menu - or just a short walk to many local re… more
M
millieandmarkie
Carshalton, United Kingdom
04/08/2026
“Fantastic location for sight seeing”
Friendly, best service, five star food, helpful staff. I had a milestone birthday and booked a long weekend stay. For my birthday the hotel upgraded my room to sea view. The location is fantastic for the old Fort, local restaurants and bars, cable car, tour buses and a stroll or run along the prome… more
C
Compass34010665908
04/08/2026
“Fabulous PortoBay Santa Maria”
Fantastic location for a wonderful hotel. Extremely well maintained hotel and all staff members were a pleasure to deal with. Breakfast options were great and all very tasty. Rooms are very nice and kept extremely clean by the housekeeping team. Would highly recommend this hotel in the fabulous old… more
M
mauriceandmarycondon
Tipperary, Ireland
02/08/2026
“Holiday Maderia”
Excellent hotel, fantastic location and staff, beautiful rooms, hotel so clean inside and outside, the pool area was lovely and no problem getting sun loungers, happy hour by the pool area in the evenings and lovely entertainment there by night
W
Wendy A
01/08/2026
“A little gem”
Great location on seafront near to old town and cable car,hop on /off buses . Room was large with small kitchenette and fridge plus tea/coffee machine/kettle.The room was very clean with large shower ,balcony and little garden area with sun beds/umbrella on ground floor . We stayed on B/B rate and … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
6
Good
Based on 1 reviews
Service: 7
Cleanliness: 10
Room: 1
Facilities: 1
Location: 7
Breakfast: 8
Quality/Price: 4
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