Description
This 4-star hotel is located on the seafront, in Funchal's Old Town, right in the historical centre of the city. The strong connection to the sea, direct views over the cruise port, picturesque surroundings, unique flavours . .. surround the hotel in an urban resort environment. The 146 suites and rooms equipped with kitchenette provide a high level of comfort and tranquillity.
The outdoor pool, with views of the cruise ships and with the sea so close, makes for an exclusive setting. The indoor heated pool complements the outdoor pool on cooler days.
The Arsenal restaurant offers a breakfast buffet and, at dinner, themed buffets or a set menu based on internationally inspired cuisine.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Entertainment for adults
- Live music
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Car rental
- Conference centre
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Reading room
- Room service
- Safe
- Security
- Sun terrace
- Terrace
- Children
- Childcare
- Bars
- Bar
- Indoor bar
- Pool bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- High chairs
- À la carte restaurant
- Swimming pools
- Poolside sun loungers
- Sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Golf course
- Mini golf
- Accessibility
- Cabin with handrail
- Facilities for people with disabilities
- Ground floor reception
- Lift on the ground floor
- Restaurant on the ground floor
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Excellent
Based on 4384 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Funchal
Showing 5 featured reviews out of 4384 TripAdvisor reviews
A
alanlindahill
21/04/2026
“Happy guests”
Our room was very clean and comfortable along with the rest of this beautiful hotel. We had a sea view room which was gorgeous, Our only criticism was that we could not get a late check out room we understand that this is not always possible but even being able to use the facilities of another ro… more
S
Sunshine787941
Ilford, United Kingdom
21/04/2026
“Wonderful Stay on a Beautiful Island”
We had a wonderful stay at this hotel and would highly recommend it. The location is ideal, offering both convenience and a relaxing atmosphere. The service was excellent throughout, with friendly and attentive staff who made us feel very welcome. The hotel was also spotlessly clean, which added t… more
5
582larsz
Falun
20/04/2026
“Best hotel in the City of Funchal.”
Back for the 5th time. So they are very good. We think the location in the old town is superior to all hotels in Lido area. Quiet and nice, fantasic personal staff that feels. Can only be recommended.
P
PattesonPilgrim
17/04/2026
“Worth every penny”
Fabulous . Very quiet hotel, mainly German and English guests. Great breakfasts and good happy hour cocktails 😀
R
retagordon
Guernsey, United Kingdom
17/04/2026
“Mrs Reta Gordon”
Excellent hotel , good location, very clean tidy, friendly staff , perfect close to cable cars , beach, harbour
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
6
Good
Based on 1 reviews
Service: 7
Cleanliness: 10
Room: 1
Facilities: 1
Location: 7
Breakfast: 8
Quality/Price: 4
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