Description
This 4-star hotel is located on the seafront, in Funchal's Old Town, right in the historical centre of the city. The strong connection to the sea, direct views over the cruise port, picturesque surroundings, unique flavours . .. surround the hotel in an urban resort environment. The 146 suites and rooms equipped with kitchenette provide a high level of comfort and tranquillity.
The outdoor pool, with views of the cruise ships and with the sea so close, makes for an exclusive setting. The indoor heated pool complements the outdoor pool on cooler days.
The Arsenal restaurant offers a breakfast buffet and, at dinner, themed buffets or a set menu based on internationally inspired cuisine.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Entertainment for adults
- Live music
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Car rental
- Conference centre
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Reading room
- Room service
- Safe
- Security
- Sun terrace
- Terrace
- Children
- Childcare
- Bars
- Bar
- Indoor bar
- Pool bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- High chairs
- À la carte restaurant
- Swimming pools
- Poolside sun loungers
- Sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Golf course
- Mini golf
- Accessibility
- Cabin with handrail
- Facilities for people with disabilities
- Ground floor reception
- Lift on the ground floor
- Restaurant on the ground floor
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 4468 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Funchal
Showing 4 featured reviews out of 4468 TripAdvisor reviews
M
margaret7417
Georgetown, Canada
12/07/2026
“Amazing Stay!”
Everything was excellent, except being put at opposite ends of the hotel from another couple of friends, after specifically asking to be close by, months prior to arrival.
5
508LindaD
Oswestry, United Kingdom
12/07/2026
“Lovely hotel”
We had a lovely relaxing time at the hotel. It was so central and super location for exploring Funchal without having to negotiate a huge hill back to hotel. Must be one of the best for any disabled clients. Super. First time I have used a pool in 20 years as so quiet without children.
S
SueP1238
07/07/2026
“Great Hotel”
A great hotel right in the centre of Funchal old town. Close to the cable car, the fish and fruit market and a multitude of restaurants and shops.
M
Marie-Hélène A
13/07/2026
“Location, location, location”
Great location, friendly staff, decent breakfast
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
6
Good
Based on 1 reviews
Service: 7
Cleanliness: 10
Room: 1
Facilities: 1
Location: 7
Breakfast: 8
Quality/Price: 4
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