Anc Resort

“Amazing hotel”

Amazing hotel with calm and peaceful vibe. Lovely views, pleasant pools. I appreciated really everything about the hotel. They offered us also tours and rent-a-car for discounted price (could have been offered right after the booking). They have calm restaurant with Japanese food but also local f... more

Amazing hotel with calm and peaceful vibe. Lovely views, pleasant pools. I appreciated really everything about the hotel. They offered us also tours and rent-a-car for discounted price (could have been offered right after the booking). They have calm restaurant with Japanese food but also local food can be chosen. Wifi is fast and reliable. Staff is very nice and friendly. Breakfast was good, small but there was everything. Almost all guests are coming by car. There is a parking lot with sufficient number of parking places. Room: simple but nice, comfortable bed, kitchen with equipment, room is cleaned every day.

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“Overall good hotel”

Overall hotel met our needs. Room was very spacious, huge balcony and great views of the ocean. Would have liked to come when all the amenities were open (pool, bar, restaurant, spa). Hotel staff were friendly, when we didn't want to drive into town to eat the front desk agent ordered us pizza f... more

Overall hotel met our needs. Room was very spacious, huge balcony and great views of the ocean. Would have liked to come when all the amenities were open (pool, bar, restaurant, spa). Hotel staff were friendly, when we didn't want to drive into town to eat the front desk agent ordered us pizza from a restaurant that delivered!

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“Not to repeat”

I just returned from a three night stay at this hotel with my girlfriend and our teenage daughter. We have been countless times in S. Miguel as we consider it such a pleasant and beautiful island. This time we opted for a hotel outside the main towns and in fact we managed to do just that. At the... more

I just returned from a three night stay at this hotel with my girlfriend and our teenage daughter. We have been countless times in S. Miguel as we consider it such a pleasant and beautiful island. This time we opted for a hotel outside the main towns and in fact we managed to do just that. At the same time it is only 20 minutes away from the airport and 15 minutes away from Ponta Delgada or Ribeira Grande, the two main towns. We already visited the nine islands of the Azores archipelago and always get a rental car at the airport (exception at Corvo Island). If you are staying in this hotel, it is paramount that you do the same. As to the hotel itself, we booked it only four weeks in advance on high season, thus we had to pay the full rate of the stay at that moment. Upon check-in on room 206, we were given two identical cards without any distinctive element, one to open the door and the other to insert into the slot for lightening. That is odd, generally, hotels give two identical keys to open the door and one of them, if necessary can be left on the slot when we are out. We were assigned a spacious accommodation with living room, bedroom and bathroom. We did not have sea view and the living room had lots of glass walls overlooking the adjacent condo. All those glasses made it very hot on the sun shining days and we had to keep the AC on during the day. The décor of the room was unstylish and lacking attention to details. The bedroom had a big closet but no clothes rail or hangers. Besides that, one of the doors of the closet could not be opened fully, because it bumped into the shelves that are installed as bedside tables. The safe was old style, that is to say, it closes with a key that we had to ask for at the reception at no charge, along with a cumbersome key ring that we had to take with us whenever we were out of the room. The living room had a well equipped kitchen, that we did not use but it was constantly patrolled by half a dozen ants. We had bought previously some good looking fruits and had to fill a big dish with water and in the middle of it we put a small dish with our fruit so that the ants weren’t able to cross the water in order to get to fruit island. The bathroom was very spacious and pleasant looking even if the washbasin was more stylish than efficient. This room lacked tremendously of a place to put one´s belongings (toothbrush, toothpaste, comb, electrical razor and so on). Amazingly no one foresaw the installation of a shelf. The social areas of the hotel such as the lobby are, again, unstylish, corridors have shabby carpeting. The room where breakfast is served has a view to an outside wall and lacks natural lightening. Breakfast itself has a reasonable variety of items, but by no means is it worth 12 euro per person per day, that in our case we were asked to paid in advance, precisely at the same moment we made the reservation. There is a restaurant at the hotel, called Dragoeiro but it features mainly sushi. It is independently run, so you cannot assign expenses to your room bill. Front desk staff gladly recommended some good restaurants around the place. Besides that, our room was thoroughly cleaned every day and staff at the lobby was efficient, smiling and polite. Quite frankly I do not understand why this establishment is considered a four star hotel, unless it is because it has two outside swimming pools, one of them shared with the condo next door. Even the final invoice was odd. Generally such a document breaks down accommodation value by day and the same goes for any other type of expense. This one had just the total amount of the expense. The complete lack of attention to details and the absence of hotel entrepreneurship made this experience not worth the price we paid for it. Management should definitely make an apprenticeship in a well run hotel, or alternatively lower prices and let go one of their four rating stars.

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