Description
Situated in the historical centre of the city of Ponta Delgada, near all the public services, this hotel is the ideal starting point to explore the city and its main attractions. The beach is around 4 km away, and Ponta Delgada Joao Paulo II Airport is only around 3 km from the hotel. This city hotel offers 30 rooms and a comfortable and relaxing atmosphere in a central location. Guests are welco… more
Please inform Hotel Matriz in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please note that renovation works are taking place in the exterior area of the property. Guests may experience some noise.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Entertainment
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Breakfast in bed
- Car rental
- Cash machine at the hotel
- Conference centre
- Fax/photocopier
- Hair dryer
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Children
- Childcare
- Kids' TV channels
- Bars
- Bar
- Restaurants
- Rooms for events / banquets
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 82 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Ponta Delgada
Showing 5 featured reviews out of 82 TripAdvisor reviews
R
Rogenroute
London, United Kingdom
19/07/2022
“Great hotel”
After leaving our first accommodation after 2 nights of a 7 night stay because of road noise we found this gem of a hotel. The reception was very friendly and helpful. We had a lovely quiet room whist still being central to all the city offered. Breakfast was nice too. Thank you for all your help.
M
Malcolm D
Cardiff, United Kingdom
06/10/2019
“A great budget hotel”
My wife and I had a great stay at Hotel Matriz. We definitely felt like guests not customers. All the staff were excellent particularly Maria at Reception. Very comfortable with a good lounge. Just a short walk to all the central sights and numerous great restaurants. Will definitely stay again. Th… more
M
Martin H
Shrewsbury, United Kingdom
29/11/2023
“That will do nicely!”
Wanted: a conveniently-located comfortable hotel. Found: the Hotel Matriz. Flight delays from Lisbon meant I arrived after midnight but the night manager took care of all my needs. A comfortable room but looking out on a major building project - the only thing to see from my window. I didn't come h… more
T
Tammy E
03/11/2023
“Great Location”
We had a very nice stay. The property was fine although nothing special except the great location. There didn't seem to be a lot of other hotels near the city center and this one's location certainly made for an enjoyable visit to Puerto Delgado.
J
jj6558
United States
12/10/2018
“Good basic hotel”
Totally decent budget hotel. Centrally located, clean room, polite staff at check-in (although not particularly friendly or welcoming). I only stayed here one night before heading to the airport and it was perfectly adequate for that purpose. I chose this hotel because of the free parking. Regardi… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 9 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 10
Breakfast: 8
Quality/Price: 9
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