Description
Facilities: The hotel was modernised in 2024. The hotel has a lift and features 240 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excu… more
Location: This hotel is located in Old San Juan, only a few paces away from San Juan harbour. San Juan airport is roughly 9 km away, the Condado region is some 16 km from the hotel and El Yunque may be reached within a 45-minute drive. Right in front of the hotel's entrance guests will find the town's restaurants, shops, galleries, cinemas and nightlife spots.
Meals: Various dining options are available, including a restaurant with air conditioning, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Computer room
- Dance hall
- Karaoke
- Live music
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Cash machine at the hotel
- Conference centre
- Fax/photocopier
- Garden
- Hair dryer
- Hairdresser / Barber
- Iron
- Lockers
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Private pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Vending machines
- Wedding service
- Children
- Babysitting service
- Childcare
- Kids' board games
- Bars
- Bar
- Snack bar
- Restaurants
- Breakfast buffet
- Swimming pools
- Full SPA circuit
- Outdoor pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Spa
- Activities
- Bike rental
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 2827 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of San Juan
Showing 4 featured reviews out of 2827 TripAdvisor reviews
L
Lewis W
Fairfield, California
04/05/2026
“Extraordinary Customer Service…Alive and Well at Hotel Rumbas, San Juan PR!”
Subject: Exceptional Service Recognition for Your Team Member Ms. Melanie Otero I’m writing to recognize an outstanding member of your team, Ms.Melanie Otero, during my stay at your hotel in San Juan. From the moment I arrived, Ms. Otero, demonstrated a level of attentiveness and professionalism,… more
L
luisop518
Christiansted, St. Croix
27/04/2026
“Best spot in Old San Juan”
I’m a native Puerto Rican and wanted to make it a special visit and stay in my favorite city, Old San Juan. I made reservations at Hotel Rumbao and I couldn’t be happier! The staff, Juan Carlos, Vivian at Kuero’s, Jorge Paris, all made us feel welcomed immediately. The suite was perfect, the amenit… more
H
htown1211
Houston, Texas
27/04/2026
“A must in Old San Juan!!”
We had an incredible experience from the moment we arrived. The general manager, Juan Carlos, and staff made such a warm impression from the very beginning with the mimosas and cold water. For our breakfast, Vivian provided exceptional service and gave us suggestions for our stay. Jorge Paris was a… more
K
Karen B
Fall River, Massachusetts
21/04/2026
“Unorganized Hotel”
If you’re heading out on a cruise this is the place to stay overnight otherwise I would not recommend staying here long term
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 3 reviews
Service: 9
Cleanliness: 8
Room: 8
Facilities: 7
Location: 9
Quality/Price: 6
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.