Description
Facilities: The hotel was modernised in 2024. The hotel has a lift and features 245 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The … more
Location: This hotel is located in Old San Juan, only a few paces away from San Juan harbour. San Juan airport is roughly 9 km away, the Condado region is some 16 km from the hotel and El Yunque may be reached within a 45-minute drive. Right in front of the hotel's entrance guests will find the town's restaurants, shops, galleries, cinemas and nightlife spots.
Meals: Great food and excellent service await guests at the air-conditioned restaurant. Breakfast and dinner are served every day. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Casino
- Computer room
- Dance hall
- Karaoke
- Live music
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Hairdresser / Barber
- Iron
- Ironing equipment
- Lockers
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Private pool
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Kids' board games
- Bars
- Bar
- Snack bar
- Vending machines
- Restaurants
- Breakfast buffet
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- Swimming pools
- Outdoor pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Activities
- Bike rental
- Skiing
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 2827 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Old San Juan
Showing 5 featured reviews out of 2827 TripAdvisor reviews
C
Carolina P
16/10/2025
“Hotel Rumbao”
Everything about this Hotel was absolutely on point! The room, service, restaurant, reception and bellman was extraordinary. I highly recommend staying at Hotel Rumbao when visiting San Juan, Puerto Rico.
B
benantov
Shelby Township, Michigan
13/10/2025
“Excellent location and hotel”
The hotel rooms were very clean and updated. All vinyl flooring and walk in showers. Restaurant and coffee bar were great additions. Would recommend and stay here again
G
Guide298083
Four Corners, Florida
12/10/2025
“Great stay”
Great stay. Clean room. Conveniently located to bars, restaurants and cruise pier. Great friendly staff at bar and check in.
L
luisgF2197MU
10/10/2025
“Rumbao Hotel an amazing experience”
Juan Carlos Urrutia GM and chef Elvin Marrero.. thank you for an amazing experience at your restaurant.. the food, the ambiance and all the little details that make this place unbelievable… wao.. thank you!!!
J
jra3
Wisconsin
15/10/2025
“Location and staff, generally good renovation”
Visited for the first time following the rebrand and remodel. Rooms have really improved, the air conditioning has not. But the staff are welcoming and awesome… and it’s hard to beat the location if you want to enjoy Old San Juan (or you need to be close to the cruise port). Used nightly upgrade aw… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 3 reviews
Service: 9
Cleanliness: 8
Room: 8
Facilities: 7
Location: 9
Quality/Price: 6
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