Hotel Palia La Roca

“Excellent Hotel! Great Staff, super friendly.”

Excellent hotel! When we arrived Maria head housekeeper checked us in. What a lovely welcome! She was a delight! friendly, funny and gave us lots of information about hotel. What a fantastic start to our holiday. We must have been lucky because we had a lovely room overlooking the pool and we were … more

Excellent hotel! When we arrived Maria head housekeeper checked us in. What a lovely welcome! She was a delight! friendly, funny and gave us lots of information about hotel. What a fantastic start to our holiday. We must have been lucky because we had a lovely room overlooking the pool and we were next door to rest of our family. Rooms were lovely, so clean and lovely large walk in shower. We hired a fridge as it didn't cost much so we were happy! Rooms were kept lovely and clean and the ladies who clean the rooms spoke excellent English and were very friendly. The food was good with plenty choice, it was a very well run dining room. The Hotel Manager was present daily which makes a huge difference to how a hotel runs. I have never been to a hotel where ALL the staff are so friendly and can't do enough for you they are a credit to the Manager and the hotel. The animation team ( Kobe, Julia, Romane, and Valou, were fantastic so friendly, never pushy they just wanted everyone to have the best holiday. My grandson thought they were great they kept calling him Eminem and he loved to join in because they were so lovely. Lots of activities for children and adults, and you could just join in when/if you wanted. Never saw any long queues at the sun loungers? Sometimes a little queue would be at the outside bar for drinks but the staff at the bar were friendly, efficient, and to be honest Iv'e never been in that much of a hurry for a drink can't wait 5-10 minutes. We will definitely be back we all had the best time! Thank you all so much.

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“Lovely 3-star hotel - great holiday 😀”

We’ve just returned from a fantastic stay at Hotel Palia La Roca Benalmadena on the Costa del Sol and honestly couldn’t fault the overall experience for a 3-star hotel. The staff were brilliant throughout our stay — friendly, helpful and always welcoming. A special mention has to go to the enterta… more

We’ve just returned from a fantastic stay at Hotel Palia La Roca Benalmadena on the Costa del Sol and honestly couldn’t fault the overall experience for a 3-star hotel. The staff were brilliant throughout our stay — friendly, helpful and always welcoming. A special mention has to go to the entertainment team, particularly Julia and Kobe, who were absolutely fabulous and really made our holiday! Their energy, enthusiasm and friendliness were infectious, and they went above and beyond to make sure everyone had a great time. They are a real credit to the hotel. The food was good for a 3*, always found something tasty. We also found the queues at the bar weren't too bad, even at busier times. The pool opens at 9:30am, and there were some guests who queued to get their preferred spot, but we always managed to get a sunbed, so this was never an issue. A few small suggestions for improvement would be to improve the quality of the breakfast juices, provide more seating for the evening entertainment, as it could get difficult to find a chair, and improve the Wi-Fi availability and coverage around the hotel. No chicken nuggets and chips weren't wonderful but this didn't effect us. That said, these are only minor points and certainly didn't spoil our holiday. For a 3-star hotel, we thought Hotel Palia La Roca offered excellent value, with a lovely atmosphere and fantastic staff. We had a brilliant holiday and would definitely return. Happily recommend Hotel Palia La Roca, as I feel it offers a great holiday experience and excellent value for money. Julia and Kobe — thank you for making our stay so memorable! ️

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“Pleasant stay.”

Really enjoyed the food here. Laid back atmosphere and always found a table . Breakfast was pleasant outside , we really enjoyed this space. Staff were friendly and very helpful, particularly reception who even gave me advice on places to visit and a detailed map. Thank you. Rooms were clean and … more

Really enjoyed the food here. Laid back atmosphere and always found a table . Breakfast was pleasant outside , we really enjoyed this space. Staff were friendly and very helpful, particularly reception who even gave me advice on places to visit and a detailed map. Thank you. Rooms were clean and modern but did feel small. Had a lovely view of the sea and surrounding area which made up for the tight space. We did struggle to get a sun lounger. I found some holiday makers very rude, reserving sunbeds and leaving. I felt so sorry for the life guard who faced backlash from some people who were angry their towels had been moved. Spent most of our week at the beach because of this. The beach was nice with a great walkway all the way up to main town and beyond. You can walk safely for miles here. There's also a lovely park named Parc de Paloma a short walk away. Lots of parrots and even turtles in the water. A really nice stroll. Went to Siwo Marina which is at the far end of the park. Worth a visit if interested in wildlife. Caught the public bus into Málaga and walked to the Alcazabar. Stunning views. The area felt very British. I would return to Spain but think we would prefer a more authentic experience. However, being so close to Málaga Airport, the resort is a good strategic option for multi destination holidays. If we do return, I would consider hotel if sun lounger situation improves and the price is right. Overall, excellent value option and 10/10 for staff.

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“Tired Hotel in need of TLC”

We have just returned from a 10 night stay at this hotel which which was too long, a week would have been enough! Staff - all staff are really hard working, the animation team work so hard & do a great job. There is plenty of activities to get involved with if that's your thing but no pressure to j… more

We have just returned from a 10 night stay at this hotel which which was too long, a week would have been enough! Staff - all staff are really hard working, the animation team work so hard & do a great job. There is plenty of activities to get involved with if that's your thing but no pressure to join in. The reception team were helpful and we had a quick check in. The bar staff are great but sometimes 2 members of staff are needed at busy times. The Restaurant staff are constantly clearing and relaying tables, again more staff at times required. Chefs/cooks seems a little slow putting out new food or cooking at the "show cooking". pool area - Clean & always sunbeds spare at any time of day. Seems odd that no balls are allowed in the pool, however animation team play ball games at times. on the last day we were there, we were told no food from the snack bar or afternoon creps to be eaten around the pool, although haven't been a problem before the last day, not sure why this rule suddenly came into play. Rooms - We had a great view of the pool & the sea n the distance, but are very tired & in need a refresh, just simple things like new toilet seats or some new grout around the bath/shower area. A fresh coat of paint needed inside & on the balcony. There are NO hairdryers in the rooms either and aircon very dated, worked when it felt like it! The rooms were clean with beds & towels changed regularly, although balcony was never cleaned or swept the time we were there. Public toilets in reception & pool area, again new toilet seats would not go amiss & more often than not never had toilet paper or paper towels in them. Restaurant - what you would expect for all inclusive & generally tasty and plenty of choice, never a struggle to find something to eat, however, they are very slow at replenishing empty trays of food and on a few occasions there was no meat or fish in the "show cook" area and no cook to be seen. I had to ask the waiters where the cooks were as there was no freshly cooked meat or fish, on 2 occasions we waited 20 mins for a cook to come out and start cooking & then we had to ask the waiter to get someone, I also witnessed this another night with other people. The drinks are again what you would except, wine not great but found it hard to get a nice class of wine anywhere. Location - The hotel is in an excellent location for the beach, walk along the beach, bars, restaurant's & the marina a 10 min walk along the front, the lovely park & the centre. The buses are excellent and cheap for visiting nearby other resorts. Also if you come out he hotel and turn left up the hill, you will come to a lovely square with lovely restaurants & bars 7 keep walking and there is a lovely shopping centre. So The big question: Would we go back to this hotel? Unfortunately not, there was more negatives than positives for us, but with a little TLC & maybe some management in the restaurant we would come back for a long weekend.

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