Meliá Isla Canela

“Great hotel and staff”

Early June stay: We had an absolutely fantastic stay at this lovely spacious hotel on the Spanish coast and couldn’t recommend it highly enough. From the moment we arrived, every member of staff went above and beyond to make our holiday special. Everyone was welcoming, friendly and always happy to… more

Early June stay: We had an absolutely fantastic stay at this lovely spacious hotel on the Spanish coast and couldn’t recommend it highly enough. From the moment we arrived, every member of staff went above and beyond to make our holiday special. Everyone was welcoming, friendly and always happy to help with a smile. We were an extended family of Grandparents and daughter and partner plus their toddler aged 2 1/2. The entertainment team deserves a special mention. Fran, Mario, Tiemo and Yanos were outstanding throughout our stay. There were other members that I don’t have their names and those were equally great. All their energy, enthusiasm and genuine friendliness made every day enjoyable. Whether organising activities, chatting with guests they created such a fun atmosphere and worked tirelessly to ensure everyone had a great time. The team were due to start performing for the evening entertainment shows the week after we left so we will have to return to see them. The food was excellent with an impressive variety at every meal. There was something for everyone, with fresh ingredients and plenty of choice. It included a gluten free section which we needed because our grandson was recently diagnosed as intolerant. The quality of the food was consistently high and we looked forward to every meal. A tip would be to try the pool bar for food some lunchtimes rather than the main restaurant as a change - the food was excellent. The hotel itself was spotless. The housekeeping team clearly take great pride in maintaining exceptionally high standards of cleanliness throughout the rooms and public areas. The facilities were superb, especially the padel courts and table tennis area, which were well maintained and provided hours of entertainment. There was always plenty to do during the days including quizzes and drink making get-togethers organised by the entertainment team. Another highlight was the drinks selection. It was refreshing to see well-known premium brands of alcohol included rather than unfamiliar alternatives, making the all-inclusive experience feel that little bit more luxurious. Finally, the bar food staff were brilliant—efficient, cheerful and always serving delicious snacks with excellent service throughout the day. A few minor things that could be improved are the temperature of the main pool , the comfort of some of the sun-beds and the WiFi near the Tennis and Padel courts. The beach is very close and is accessed by a long wooden walkway. It was spotless and really quiet and allowed for lovely early evening walks paddling in the shallow sea water listening to podcasts. The weather whilst we were away was cloudless blue skies and temperatures between 27-30C Overall, this hotel exceeded all expectations. The combination of fantastic staff, excellent food, immaculate cleanliness, first-class facilities and a wonderful atmosphere made for an unforgettable holiday. We would return without hesitation and highly recommend it to anyone looking for an enjoyable and relaxing stay on the Spanish coast just across the border from Portugal.

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