The Oasis by Don Carlos Resort - Adults Only

“A Fantastic Stay at Don Carlos Marbella”

We're currently staying at the Don Carlos Hotel and have had a fantastic experience so far. The hotel has a great vibe throughout and has been beautifully refurbished. It's stylish without feeling over the top, the rooms are spacious and comfortable, and the facilities are excellent. The staff re… more

We're currently staying at the Don Carlos Hotel and have had a fantastic experience so far. The hotel has a great vibe throughout and has been beautifully refurbished. It's stylish without feeling over the top, the rooms are spacious and comfortable, and the facilities are excellent. The staff really make the difference. Everyone we've met has been friendly, welcoming and genuinely happy to help, always taking the time to have a conversation and making us feel well looked after. Breakfast offers plenty of choice, and having several restaurants on site is a real bonus. We particularly enjoyed Manero, which has a great atmosphere and excellent food. Overall, it's been a brilliant stay in a great location. We'd happily recommend the Don Carlos Hotel to anyone visiting Marbella and would definitely return.

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“Great location and service”

Amazing hotel and beautiful location. The service was also exceptional. Tony Diaz with concierge was helpful, informative, and thoughtful! Thank you!

“Recently Renovated and Beautiful”

I recently spent three nights at Don Carlos Marbella in a family connecting room. It was certainly on the expensive side, but the hotel has been recently renovated and it really shows. The property is stylish, modern and has a luxurious feel throughout. On check-in, a young lady was assigned to sh… more

I recently spent three nights at Don Carlos Marbella in a family connecting room. It was certainly on the expensive side, but the hotel has been recently renovated and it really shows. The property is stylish, modern and has a luxurious feel throughout. On check-in, a young lady was assigned to show us to our room. Unfortunately, she seemed rather disinterested. She simply accompanied us in the lift and left us at the room door without explaining any of the hotel’s facilities or even letting us know where and when breakfast was served. It wasn’t the warm welcome I was expecting from a hotel of this standard. I also felt the service around the pool could be more proactive. On more than one occasion, staff walked straight past while we were waiting for someone to help open the umbrellas. Small touches like that make a difference at a luxury resort. One thing that really surprised me was being charged €5 for the same small carton of Don Carlos branded water that is provided complimentary in the rooms. That felt unnecessarily expensive. Breakfast, however, was excellent. There was a huge variety on offer, everything was well presented, and the breakfast staff were friendly and efficient. A special mention must go to the team managing the valet parking. They were always welcoming, quick to assist, and my car was brought around promptly every time. Overall, we had a very enjoyable stay at Don Carlos Marbella. While it’s undoubtedly a beautiful hotel, I’m still undecided as to whether the overall experience justified the premium price.

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“lovely hotel - great restaurants - beautiful staff - getting a coffee is more difficult than it should be”

It's an absolutely stunning hotel - clean, modern with a very cool vibe and fabulously attentive staff. The only thing I would fix is the tea/coffee service at breakfast - sounds daft, but it just took the edge off the place every morning that we stayed. The longest we waited for a coffee was 45 … more

It's an absolutely stunning hotel - clean, modern with a very cool vibe and fabulously attentive staff. The only thing I would fix is the tea/coffee service at breakfast - sounds daft, but it just took the edge off the place every morning that we stayed. The longest we waited for a coffee was 45 minutes - the shortest was 25 minutes. Don't get me wrong, it wasn't the end of the world, but I'm a Northerner , and a morning brew is like going to church. The restaurants, the pool area, the beach club, and the tennis facilities are all first-class. Our bedroom was a standard family room and it was lovely, I would definitely come again and you shouldn't let my review stop you coming - I would just encourage you to grab a member of the service team as soon as you arrive for breakfast and not let them out of your sight.

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