Fairmont La Hacienda Costa Del Sol

“Amazing stay at the fairmont la hacienda costa del sol”

We recently stayed at Fairmont La Hacienda Costa del Sol with our two children and had an amazing experience from start to finish. The hotel is absolutely beautiful, with a modern design, stunning sea views, and such a relaxing atmosphere. A special thank you to Celia at reception, who made us fee… more

We recently stayed at Fairmont La Hacienda Costa del Sol with our two children and had an amazing experience from start to finish. The hotel is absolutely beautiful, with a modern design, stunning sea views, and such a relaxing atmosphere. A special thank you to Celia at reception, who made us feel so welcome from the moment we arrived. She was incredibly kind, professional, and always happy to help with anything we needed. She really made our stay even more enjoyable. I’d also love to mention the wonderful Girl who looked after us at breakfast every morning. I’m so disappointed that I didn’t get her name because she truly deserves recognition. She had beautiful curly hair always tied in a braid and the warmest, most genuine smile. She greeted us every morning with such kindness and made us feel so welcome. Her friendly personality and exceptional service were one of the highlights of our stay, and we looked forward to seeing her each morning. The pools were fantastic, our room was spacious, spotless, and perfect for our family, and the breakfast each morning was delicious with plenty of choice. We also loved the peaceful location while still being close to Sotogrande, Estepona, and Marbella for days out. We left feeling genuinely rested and already talking about coming back. Thank you to everyone at Fairmont La Hacienda for making our family holiday so special. We can’t wait to return!

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“Have Re-Booked For September !”

A beautiful hotel in a lovely setting overlooking the Mediterranean. However, the property is set somewhat 'out on a limb' meaning that the nearest life (probably Puerto Sotogrande) is a 15-20 minute car or taxi ride away. Our room was superb, everything one needed for a comfortable stay, including… more

A beautiful hotel in a lovely setting overlooking the Mediterranean. However, the property is set somewhat 'out on a limb' meaning that the nearest life (probably Puerto Sotogrande) is a 15-20 minute car or taxi ride away. Our room was superb, everything one needed for a comfortable stay, including unlimited complimentary bottled water - a real benefit. Our only adverse comment about the room is that we found the duvet too thick and heavy for the climate. However, this is very much a personal view. A lighter weight duvet would have been preferred (by us). The hotel was running a "4 nights for the price of 3" promotion which resulted in a competitive overall rate for us as our stay was for 11 nights (ie 2 free nights). Everywhere was spotless, including around the pool area. As for the general ambience, we personally would have preferred less or even no background music around the pool - the music together with lots of screaming children sometimes made sitting by the pool a bit less calm and relaxing than it could otherwise have been. Talking about children, we (and a number of other guests we spoke to) felt strongly that at least one of the pools (probably the infinity pool) should be an "adults only" pool. It was often very difficult to find an area within the pools which was not being "bombarded" by children shouting and jumping in to the pool around you. An "adults only" pool area would be a big benefit (to guests without children !). The hotel does have its own very pleasant private beach with bar and restaurant and although one can walk down to the beach, the hotel provides a buggy service to take you and bring you back to the hotel. We ate in two of the three hotel restaurants and found the food to be acceptable (most of the time). However, on a scale of 0-10, we would give the food an 8, with some of the portion sizes being rather on the 'meagre' side considering the prices being charged. The main outstanding feature of the hotel was the staff. Every member of staff we saw or came into contact with were outstanding. They were always smiling, helpful, extremely courteous and came across as genuinely wanting to do everything they could to provide a top level of service and hospitality. The bottom line is that we very much enjoyed our stay at The Fairmont La Hacienda and have re-booked for another 12 nights in September.

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