Description
Facilities: The hotel was modernised in 2022. Units include 160 apartments and 68 studios located in a 5-storey main building and 2 auxiliary buildings. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a TV room, a car hire service, medical assistance, a laundry service and a coin-operated laundry… more
Location: This hotel enjoys a stunning location on Lake Esperanza in the Bay of Alcúdia, just 150 m from the magnificent sandy beach. It takes just a few minutes to reach the centre of Alcúdia with its scores of shops and other entertainment venues. S'Albufeira nature reserve is approximately 2 km away and it is 3 km to the harbour. In addition, there is a bus stop close to the hotel.
Meals: Dining facilities include a dining room and a bar. Guests can dine at the restaurant (non-smoking, a buffet, air conditioning and high chairs). Catering options include bed and breakfast, half board and all-inclusive. Special extras await all-inclusive holidaymakers, such as alcoholic beverages and snacks, for example.
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- Reception
- 24-hour reception
- Parking
- Nearby parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Room service
- Sun terrace
- Children
- Children´s entertainment
- Kid´s club
- Bars
- Coffee shop
- Indoor bar
- Restaurants
- Buffet restaurant
- Swimming pools
- Gardens
- Outdoor pool
- Poolside sun loungers
- Towel service
- Gym and SPA
- Massages
- Activities
- Bike rental
- Mini golf
- Padel tennis
- Snorkelling
- Table tennis
- Tennis court
- Water park
- Accessibility
- Bathroom door greater than 80cm
- Bathroom with shower
- Entertainment rooms, toilets in adapted communal areas
- Free basin depth greater than 60cm
- Ground floor reception
- Handrails on the ramp
- Hotel entrance with ramp
- It has single-flow taps
- It has support bars in the bathroom
- Lift on the ground floor
- Non-slip shower floor
- Restaurant on the ground floor
- Restaurant table height 75-78cm
- Restaurant with toilets in adapted communal areas
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 1353 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 1353 TripAdvisor reviews
I
iwona198407
15/07/2026
“Excellent”
It is very nice hotel, i will recommend the hotel every one. Food is amazing, my kids loved. I m enjoy the holiday at this hotel
A
Anya H
London, United Kingdom
13/07/2026
“Lovely family friendly hotel with great customer service”
We had a lovely holiday here at the beginning of July. The resort is perfectly set up for families (we were a family of 3 with our daughter who is 3.5 years old) Daniel was amazing, so friendly and considerate and couldn’t have been more helpful. He helped us to change our room so we had a bit mor… more
R
R7200XTmikeh
09/07/2026
“Amazing hotel experience”
My eldest daughter suffered a stroke whilst staying at the hotel and the staff were absolutely amazing; helping in getting Suz to a local hospital, driving Chris and the two young girls to Palma hospital, staff at all levels showed genuine care and support to the family. The hotel is great for a f… more
K
kostolaniovak34
Komarno, Slovakia
08/07/2026
“We were kindly surprised with the all service of the hotel, its kinds and also teenage friendly and you do not get bored”
We were kindly surprised with the all service of the hotel, its kinds and also teenage friendly and you do not get bored
E
estherm20122026
13/07/2026
“It was boring and don’t stay more than 7 days or else you WILL be bored”
It was very fun in the start but if you plan on being at the hotel all day then you will be bored cause they only have two pools wich are not that funny
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 3 reviews
Service: 10
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 10
Lunch/Dinner: 9
Quality/Price: 8
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