Description
Facilities: The hotel was modernised in 2022. Units include 160 apartments and 68 studios located in a 5-storey main building and 2 auxiliary buildings. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a TV room, a car hire service, medical assistance, a laundry service and a coin-operated laundry… more
Location: This hotel enjoys a stunning location on Lake Esperanza in the Bay of Alcúdia, just 150 m from the magnificent sandy beach. It takes just a few minutes to reach the centre of Alcúdia with its scores of shops and other entertainment venues. S'Albufeira nature reserve is approximately 2 km away and it is 3 km to the harbour. In addition, there is a bus stop close to the hotel.
Meals: Dining facilities include a dining room and a bar. Guests can dine at the restaurant (non-smoking, a buffet, air conditioning and high chairs). Catering options include bed and breakfast, half board and all-inclusive. Special extras await all-inclusive holidaymakers, such as alcoholic beverages and snacks, for example.
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- Reception
- 24-hour reception
- Parking
- Nearby parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Room service
- Sun terrace
- Children
- Children´s entertainment
- Kid´s club
- Bars
- Coffee shop
- Indoor bar
- Restaurants
- Buffet restaurant
- Swimming pools
- Gardens
- Outdoor pool
- Poolside sun loungers
- Towel service
- Gym and SPA
- Massages
- Activities
- Bike rental
- Mini golf
- Padel tennis
- Snorkelling
- Table tennis
- Tennis court
- Water park
- Accessibility
- Bathroom door greater than 80cm
- Bathroom with shower
- Entertainment rooms, toilets in adapted communal areas
- Free basin depth greater than 60cm
- Ground floor reception
- Handrails on the ramp
- Hotel entrance with ramp
- It has single-flow taps
- It has support bars in the bathroom
- Lift on the ground floor
- Non-slip shower floor
- Restaurant on the ground floor
- Restaurant table height 75-78cm
- Restaurant with toilets in adapted communal areas
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 1317 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 1317 TripAdvisor reviews
W
wallsy555
Darlington, United Kingdom
17/06/2026
“Top notch”
Stayed here second week in June and absolutely loved it . From check in to check out nothing was a problem, every single staff member made you feel welcome. Our room was on the 1st floor sliding doors separated the bedroom 2 tvs and dinning area . The food was different themes every night . Usuall… more
M
Markkvm
Helden, The Netherlands
17/06/2026
“Wonderful hotel with excellent service — highly recommended for families”
We had a wonderful stay at this beautifully located hotel, right by a lake and close to the sea. The hotel has recently been renovated, and everything felt fresh, modern, and well maintained. Our 5-year-old child absolutely loved the swimming pool and could hardly be convinced to leave it! We woul… more
H
Hpickup
16/06/2026
“A great holiday option for young families”
The first time taking our daughter (aged almost 3) abroad, and a perfect choice! This is truly a lovely hotel, perfectly set up for families with little ones, while still being a pleasant environment for adults. The recent renovations have created an amazing child-focused swim and play area. We l… more
Z
Zofia W
13/06/2026
“Extraordinary holidays”
Location of the hotel is really convenient. Within easy reach you can visit beach and the bus stop is also in the near. Atmosphere in the hotel is nice. The staff is kind and polite. Rooms are in good condition. There are some useful equipment like hairdryer, small kitchen. Rooms are cleaned often.… more
M
melody003
scotland
15/06/2026
“Comments not covered in previous reviews.”
We made the very best of our May holiday, but I do not want to repeat what has already been said about the hotel and facilities. The 'new' children's facility is the best we have ever seen (although not used). As a member of our party was disabled, we found the 'new' adults pool a disappointment.… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 3 reviews
Service: 10
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 10
Lunch/Dinner: 9
Quality/Price: 8
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