Grupotel Mallorca Mar

“Nice family holiday”

Nice hotel, rooms and facilities. Helpful and friendly staff. Food just ok. Plenty of sunbeds but not nearly enough parasols

“Perfect family holiday for a toddler!”

We had a fantastic stay as a family with our nearly two-year-old and would definitely return. The hotel was spotless throughout, and the grounds were always clean and well maintained. Another big positive was that there was never any need to reserve sunbeds. We were always able to find one, which … more

We had a fantastic stay as a family with our nearly two-year-old and would definitely return. The hotel was spotless throughout, and the grounds were always clean and well maintained. Another big positive was that there was never any need to reserve sunbeds. We were always able to find one, which made for a much more relaxing holiday. The children's activities were one of the highlights of our holiday. Every morning there was a Stay & Play session in the kids' club at 9am, followed by a fun activity around the pool at 10:45am. We also made use of the Baby Club every afternoon from 2–4pm, which cost €45 for three sessions and was excellent value. A special thank you to Hannah and Noemi, who were brilliant with our little boy and made us feel completely at ease! There was also a great programme of activities for adults. I really enjoyed the daily aqua classes and appreciated that the entertainment staff never pressured anyone to join in. If you wanted to take part, you could, but there was never any pressure. My husband also used the gym every day and said it was well equipped and of a good standard. The food was good and what you'd expect from an all-inclusive. As a vegetarian, I was really pleased that there was a different hot option available each day rather than the usual pizza and chips. The only downside was the evening entertainment venue. We visited during the heatwave and, although the air conditioning in the rooms was excellent, the entertainment area became unbearably hot in the evenings. Air conditioning there would make a huge difference and would have made the shows much more enjoyable. Overall, we had a wonderful holiday and would happily recommend the hotel, especially for families with young children.

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“Good for families!”

We were skeptical about staying at this hotel due to reading some other reviews but we were really pleasantly surprised! It’s definitely a hotel for families with younger children, we came with our 10 month old and found it was well catered for him. I wouldn’t recommend for couples. He loved bei… more

We were skeptical about staying at this hotel due to reading some other reviews but we were really pleasantly surprised! It’s definitely a hotel for families with younger children, we came with our 10 month old and found it was well catered for him. I wouldn’t recommend for couples. He loved being in the splash pool as there’s good shallow areas as well as in the main pool. Lots of shaded areas throughout the day depending on where you sit and sun beds with umbrellas which was great. He also loved going to the baby club every day- this was a great addition to the hotel- we had great communication from the staff and were sent photos of what he was getting up to! We were slightly hesitant to leave him but we did the stay & play sessions first and met the staff, who were more than happy to answer any questions and took the time to play with our son. There’s also a small soft play/baby room with some books/toys beside the pool which our son loved to take a break from the heat- it was a bit grubby and didn’t seem to be manned by any staff but it was good for a little break from the sun! We found the location okay and enjoyed walking into Cala Bona each morning with our son before it became too hot (about 10 minutes into Cala Bona)- we also easily got the bus outside the hotel to Cala Millor one evening and walked back which only took about 30 minutes. We found the food good for an all inclusive with lots of choice and themed nights. Nothing out of this world but we always found something to eat. The only downfall was that I burnt myself on one of the lights keeping the food warm and the staff member that I spoke to at reception wasn’t very helpful. I explained it was an accident but just suggested there could be some signs to warn how hot the lights are as a child may accidentally touch it- but she didn’t seem to understand. Room was clean and a cot was provided for our son, new towels each day etc. Nice little Kitchenette in the room with kettle, microwave and hob which was great for making baby feeds and heating up food for our son if needed. We stayed in block 6 and had a partial sea view but there are some rooms I kept saying to my husband “I wouldn’t want to be in that room” as there’s no view or your stuck looking at the restaurant/the road but it depends how much time you really spend in your room I suppose! The complex is split over a small street- we rarely saw any cars on it and it’s always very quiet! The entertainment was a bit naff and not many people seemed to hang around for the later evening shows. Bar staff were always lovely even when they were busy! Overall we really enjoyed our experience and would definitely return!

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“A free for all!”

First of all I cannot fault the staff, the food is really nice and always plenty of variety. We are currently here in block 6 which partly resembles a prison block but the room is comfortable and the air con works really well. 2/3 lifts have been broken for the duration of our stay which has been a… more

First of all I cannot fault the staff, the food is really nice and always plenty of variety. We are currently here in block 6 which partly resembles a prison block but the room is comfortable and the air con works really well. 2/3 lifts have been broken for the duration of our stay which has been a challenge for the elderly member of our party. We also have ant infestations throughout our room. Rules do not seem to apply to the guests staying here, the pool shuts at 6pm however some guests take it upon themselves to use the pool past 9pm. Inflatables in the pool are an absolute hazard, my son nearly drowned as a lilo hit him and dunked him under. The restaurants are a free for all with the world’s smallest cups. The day time games became very competitive with a guest having a member of the entertainment team in a headlock but nothing was done about this! With more guests arriving the main activity pool feels very unsafe with too many people and inflatables. You also have to get up early to reserve a sunbed. The location is great with Cala bona a short stroll away however I would not recommend this hotel.

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