Allsun Hotel Illot Park

“Average but nothing more”

The hotel's location is alright opposite of a small park and in walking distance to the town's beaches and shops. There is plenty of free space to park around the property and you are not in the center of the hustle and bustle caused by the loads of tourists that roam Cala Ratjada. The new guest r… more

The hotel's location is alright opposite of a small park and in walking distance to the town's beaches and shops. There is plenty of free space to park around the property and you are not in the center of the hustle and bustle caused by the loads of tourists that roam Cala Ratjada. The new guest rooms are a definite plus for this hotel. Our room was located in the new part of the hotel. It was large and furnished nicely (especially liked the wallpaper and the wooden elements in the room). Bathroom was clean and mordern. Unfortunately that was all the positive I can say about my stay here. The staff wasn't very well trained (service in the restaurant would sure need some improvement) and not really friendly. Front Desk was sometimes simply not staffed and when you found somebody you always seemed to bother them. One evening we were downright urged to fill out a survey at the restaurant and the lady didn't seem to care that we were eating at the moment, which I found quite unpleasant... Quality of the food was extremely bad and not what you might expect of a hotel - it was more like eating in school cafeteria in my eyes. This goes for all meals they offered throughout the day. After 2 days we decided to go out to eat lunch and dinner every night although we had paid for all inclusive in advance... But I guess there is not much you can expect for the price they offered. I had an average experience here and was glad we booked only for a week. I wouldn't return but I think it is a nice choice for families looking for a low cost summer vacation. You just shouldn't expect too much...

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“disappointing”

Stayed here for 10 day 19-30 August. Very disappointed, tired hotel (closing at end of season for refurbishment) pity had not been told this when booking and priced paid didnt reflect this. All inclusive - food in restaurant not bad but breakfast awful . Snacks during the day were terrible, pizza … more

Stayed here for 10 day 19-30 August. Very disappointed, tired hotel (closing at end of season for refurbishment) pity had not been told this when booking and priced paid didnt reflect this. All inclusive - food in restaurant not bad but breakfast awful . Snacks during the day were terrible, pizza and sandwiches, sandwiches wrapped in cling film and under cover but pizza left open and flies all over them. No snack available after 5.30 , any all inclusive I have been to previously had food available until the bar closed. Didnt fell treated ike a paying guest when went to the bar , staff would carry on with whatever they were doing i.e. filling dishwasher before serving. Queues at bar could have been avoided if more staff had been on duty. Teenage son extremely bored, entertainment team attempted to include but as mainly German holiday makers they were geared towards them. No pool table...... when asked was told there used to be one/two but due to constantly being damaged they no longer had them. And no space inside hotel to accomodate!!!! I beg to differ there was lots of rooms that could have accomodated pool tables etc. TV room - disaster no air conditioning too uncomfortable to stay in for more than a few minutes. Entertainment not entertaining, all done on a shoestring Ramon excellant member of the team, enoyed the boat trip but apart from that would have been better of just playing music in the evening.

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