Description
Facilities: The hotel was modernised in 2021. The hotel has 4 lifts and features 216 rooms. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. A baggage storage service, a TV room, a car hire service, medical assistance, an alarm call service, a conference room and a lounge are available. Wireless internet access is provided in public areas (n… more
Location: Ideal for beach holidaymakers, this hotel is situated in a quiet area in Playa de Palma, just a few steps from the public sandy beach. There are shops and public transport stops in the immediate vicinity, and the nearest bars and nightclubs are located about 2 km away.
Meals: Guests can dine in a cosy atmosphere at the restaurant (non-smoking and a buffet). Half board can be booked. A delicious and varied buffet is prepared for breakfast and dinner. Gluten-free meals, vegetarian dishes, lactose-free food and vegan food can be prepared on request. For a fee, there are also non-alcoholic beverages and alcoholic beverages.
- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Reception
- Multilingual staff
- Reception
- Entertainment
- Disco / DJ
- TV lounge
- Parking
- Nearby parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Bars
- Bar
- Pool bar
- Services
- Conference centre
- Indoor pool
- Gym and SPA
- Turkish bath
- Activities
- Golf course
- Tennis court
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 1494 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Can Pastilla
Showing 5 featured reviews out of 1494 TripAdvisor reviews
D
danielle A
12/06/2026
“Great stay”
Just back from a lovely stay at the El Cid. Hotel was always spotless and staff were friendly and helpful. We paid extra during the booking for a nicer room and we were over looking the pool and the sea which was gorgeous. Breakfast was probably the best for selection we have ever had from past… more
A
Adz1191
United Kingdom
09/06/2026
“Solo trip to Mallorca (first time visit)”
Solo trip to Mallorca. I absolutely love this hotel and its staff. The hotel is right on the beach. The pools get the sun all day and the bar service is excellent. The hotel was minutes away from the airport via taxi! Good points; -Cocktails/drinks selection ✅ -2 towels in room to use at po… more
D
davemI8101KK
Manchester, United Kingdom
04/06/2026
“Fantastic hote”
Just returned from a short 5 night stay at the El Cid and we loved the place. We arrived late around midnight and received a lovely warm greeting from Denis on reception who gave us all the info we needed for our stay and was really helpful and informative. Our room was a partial sea view on 2nd fl… more
G
Guide34698445290
Cheshire, United Kingdom
02/06/2026
“Amazing stay”
We had a wonderful couples stay, I had emailed before going to ask if I couple purchase a bottle of champagne before I arrived, this was in the room when we arrived. The reception staff work incredibly hard so please be patient with wait times. We arrived early we dropped bags in a . Secure room u… more
R
Rachc1981
Liverpool, United Kingdom
29/05/2026
“Gorgeous hotel, stunning views.”
Stayed here with my sister for a childfree little break away. The hotel is directly across from the beach and the views are gorgeous. There’s shops and restaurants on either side of the hotel with the marina to the right side as you leave. Bus stops are directly behind the hotel, and it’s 2 euro … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 25 reviews
Service: 8
Cleanliness: 8
Room: 8
Facilities: 8
Location: 9
Breakfast: 8
Lunch/Dinner: 7
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.