Leonardo Royal Hotel Ibiza Santa Eulalia

“Some gripes but generally a good holiday.”

As a family we had a beach apartment. The apartment was a good size with plenty of self-catering amenities (despite us being all inclusive). Although we couldn't access any British TV and a few few fixtures were wobbly, we were generally happy with the room. It opened onto the secondary pool which … more

As a family we had a beach apartment. The apartment was a good size with plenty of self-catering amenities (despite us being all inclusive). Although we couldn't access any British TV and a few few fixtures were wobbly, we were generally happy with the room. It opened onto the secondary pool which never got particularly busy. However, it was very deep and there was only a small corner for the little children. You could always get a sun lounger and parasol. The only problem with this secondary pool was that there were no refreshments or bar provided. So if you were all inclusive you had to leave, cross the road, and enter the main hotel and access the bar there. This was quite frustrating, especially when you want to keep your children hydrated. We found it impossible to get sun loungers around the main pool but did get them around the kiddies splash pool. The children were really happy with this pool. However, there were some days when the sprayers didn't work. The pool areas were generally clean and there was a lifeguard present most of the time, although their attention was questionable. In terms of food, we were really satisfied with what was provided. We felt that there was a variety whilst there were some daily staples. We left the restaurant at breakfast, lunch and dinner full and satisfied. The options for alcohol and cocktails were limited, with cocktails being made by a machine and not by staff. If you are looking for a boozy all inclusive, this is possibly not ideal. As a non-drinker, I had access to a selection of non-alcoholic drinks but not mocktails. The location of the hotel is ideal in that it is not too far away from the airport or busy areas but far enough away that these things don't bother you. Taxis are easy to catch and not too expensive. Whilst the hotel is situated on the beach, we were disappointed with the cleanliness of the beach. There was quite a lot of washed up plastic in the bay and the sand along the tide line was full of microplastics. We caught a taxi to Cala Llonga and enjoyed a much nicer beach experience. We didn't make use of the children's club and only enjoyed two evenings of entertainment (our choice), but the entertainment we saw was good. The children loved the K-pop event and the fire dancing. The rooms that these took place in had air conditioning but not many members of staff on the bar which led to queues. Also, there didn't seem to be enough space for everybody so it got a little cramped. The staff that we talk to were pleasant, but as we made no complaints, I cannot comment further on their customer service. However, the waiting staff in the restaurant were really good and our plates were cleared quickly. I wouldn't say that they were overly friendly but then again overly friendly waiting staff can be annoying. There are certainly wasn't a party vibe at this hotel, it was geared towards families. People seemed happy and were enjoying themselves. We got talking to other families and our children made holiday friends. Our children are aged 4 and 9, I am not sure how much there was to do for teenagers other than swimming in the pool, playing on the beach, or playing in the game's room (which we did not access).

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“Great stay with family”

Travelled with wife and young family to this hotel for a week. Don’t understand some of the more negative reviews! We had a great time. We had a room on the first floor overlooking the kids pool which also had a sea view. Once the camp bed is made up, there isn’t much space in the room but we k… more

Travelled with wife and young family to this hotel for a week. Don’t understand some of the more negative reviews! We had a great time. We had a room on the first floor overlooking the kids pool which also had a sea view. Once the camp bed is made up, there isn’t much space in the room but we knew that as a family of 4 staying in one room, it would always be tight. We stayed bed and breakfast. Breakfast was fantastic. Plenty of choice and couldn’t ask for more. It did get busy from 9am onwards. They say you can’t reserve sunbeds but that simply isn’t enforced and well, if you can’t beat ‘em, join ‘em. Hotel is right on the beach which makes for some stunning views. We had lunch at the snack bar a couple of times. They are bothered with seagulls coming down and eating leftovers from plates but why can’t people dispose of their own food in the bins provided? Our young kids loved the K Pop night in the bar and also enjoyed a private show and the mini disco on other nights. Any staff we encountered at breakfast, reception etc were friendly and helpful. The entertainment team were great with the children too. One point - why is the evening entertainment inside? There have a stage area outside with a huge seating area which would surely make more sense in the summer. Pool area was clean. Busy but not unreasonably so. Es Cana is a lovely resort with some great restaurants. We enjoyed La Marea, Marvent and a tapas restaurant whose name escapes me right now. Only thing I would say is that the resort itself despite seemingly being geared towards families isn’t over buggy friendly! There are some rough paths and lots of kerbs to negotiate. Would have no hesitation in returning to this hotel though.

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