Hotel La Torre Del Canonigo - Small Luxury Hotels

“Beautiful hotel setting”

Second visit to this beautiful hotel. Location is amazing within the old city walls. Views are incredible and the hotel is a picture postcard. Reception staff are amazing. They are on hand for anything you need. Arranging car hire, shuttle service, nothing is too much trouble. Highly recommen… more

Second visit to this beautiful hotel. Location is amazing within the old city walls. Views are incredible and the hotel is a picture postcard. Reception staff are amazing. They are on hand for anything you need. Arranging car hire, shuttle service, nothing is too much trouble. Highly recommend this hotel and hope to visit another time again. Thank you, Helen & Kenny x

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“Gorgeous, but could be better…”

This is a lovely chic property right at the top of the walled old town. Many aspects fit with that of a luxury hotel, and the x3 buildings that make up the heritage property are stunning. The pool area is an oasis of calm with breathtaking views. The hotel product itself is spot on, with best qu… more

This is a lovely chic property right at the top of the walled old town. Many aspects fit with that of a luxury hotel, and the x3 buildings that make up the heritage property are stunning. The pool area is an oasis of calm with breathtaking views. The hotel product itself is spot on, with best quality linens, interesting objet d’art, and quality fixtures and fittings. Sadly, all that said, there were some really basic aspects that let this place down. Dirty in places, lack of attention in others, and generally zero attention to detail (which you would expect at circa €800pn) around the pool area. Not only did the furniture, tables, floors never get wiped down or washed, but when I mentioned this to the hotel, still nothing was done. Simply dirty - and would not consider getting in their lovely looking but dirty pool. It didn’t help that the path outside the pool area had drainage works going on, which meant that you walked through the kitchen to get there, which also meant that we could see just how clean (or not!) the back-of-house areas were - very unimpressive! Having said that, they can fix the cleanliness issues - if the GM get’s his act together - and lack of attention around the pool - so I would return.

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“Beautiful Hotel But Wouldn't Stay Here Again”

My father and I came to Ibiza for five days and I was looking for a hotel that had the Ibiza vibe. This hotel fit the bill: it's really beautiful, nestled in between the castle walls, with a gorgeous view of the city. I'll start with the positives: The staff is incredible. Even before we booked, t… more

My father and I came to Ibiza for five days and I was looking for a hotel that had the Ibiza vibe. This hotel fit the bill: it's really beautiful, nestled in between the castle walls, with a gorgeous view of the city. I'll start with the positives: The staff is incredible. Even before we booked, they were responsive and answered all our questions immediately. Special shoutout to Isabel, Sarah and Javier (I hope I spelled those correctly). The breakfast served some of the best coffee I've ever had, and the complimentary shuttle to the city center and back was clutch so you didn't have to walk up and down the steep walkways. The hotel has thought of very small details that make the stay memorable: Le Labo products, intuitive lights, free beverages in the room, coffee machines, etc. Unfortunately, that's where the positives end. This hotel is not suitable for people with mobility issues due to the copious amount of stairs. We booked the premium room which had a bathroom dividing a bedroom and a living room: perfect for us to have separate sleeping spaces. The room is beautiful, but unfortunately, it's facing the street and right above a bar that kept us up all night. A trash truck woke us again at 1: 30 a.m -- my dad never wakes up in the night, but that night, he woke up five times. The people above us also walked around all night and every time a toilet flushed, we heard it. We immediately requested to change rooms because we couldn't do 5 nights of no sleep -- the only rooms that were available were two basic rooms at the top of five flights of stairs that were impossible for my dad to get to. So, I moved him again to a superior room, which, in our opinion, is maybe the best room in the whole hotel. He had no complaints about this room. The staff was amazing in assisting the various room changes and with any other requests such as toiletries I had forgotten. I stayed in the basic room, which are all located above the restaurant that stayed open until 1:30 a.m. and then burst alive again around 6 a.m. with staff moving tables and chairs and preparing for the day. Also, the walls are thin, so you can hear your neighbors. All to say, if you are sensitive to noise, this is probably not the hotel for you. Lastly, breakfast was included in our rate, but we were charged for two of them, plus they charged us 200 euros extra for the "additional bed" (which was just the sofa bed pulled out in the first room) -- fine, but we had not been told about this extra charge during our numerous inquiries before arriving so we felt a little duped. They of course rectified the bill immediately without hesitation. All in all, it's a beautiful hotel with amazing staff, but I probably wouldn't stay here again, especially for more than 700 euros a night.

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