Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A garden pr… more
Location: Situated on the quayside in Paseo Maritimo, this comfortable hotel is located at the heart of the Bay of Palma, only 5 minutes from the historical centre and 10 kilometres from the airport. From the hotel, guests may enjoy the beautiful view overlooking the Bay of Palma, the marina and the cathedral. The hotel is well situated for access to the public transport network. Countless shops, bars, clubs and restaurants are all just a stone's throw from the hotel (approximately 100 m).
Meals: Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. It is also possible to order breakfast. Vegetarian dishes, children's meals, organic food and vegan food can be prepared on request.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Reception
- Concierge service
- Porter service
- Reception
- Entertainment
- Live music
- TV lounge
- Parking
- Nearby parking
- Valet parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Conference centre
- Indoor pool
- Serviced office
- Sun terrace
- Bars
- Bar
- Snack bar
- Swimming pools
- Children’s pool
- Gym and SPA
- Spa
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 2486 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 2486 TripAdvisor reviews
C
culken
08/04/2026
“Wonderful much needed Break!!!”
We came here 15 years ago & the hotel hadn’t changed much but lovely This time we enjoyed the Red Level experience & our room was on the 8th floor with brilliant Cathedral views! The room was lovely & cleaned every day with new towels The amenities were great a decent hairdryer & straighteners fab … more
A
Amanda H
Greater London, United Kingdom
06/04/2026
“3 night trip”
Just returned from a fabulous 3 night trip. The hotels location is a very pleasant 25min walk to cathedral and old town. We stayed on the 8th floor part of the red level package, which we would thoroughly recommend. Alcohol and soft drinks available all day along with cakes and tapas served once a … more
T
TheLindy
Newcastle upon Tyne, United Kingdom
24/03/2026
“Fabulous hotel”
We stayed for a 3 night city break to do some sightseeing. As soon as you pull up at the hotel you get a lovely welcome from the staff. The Reception area is very impressive. Check in was quick and efficient. We had a red level supreme room with views of the marina and the cathedral. The room didn’… more
T
Travel_Writer_10101
Nottingham, United Kingdom
23/03/2026
“Now ruined, avoid.”
This used to be a great hotel. Not any more, sadly. It's a half hour walk to town and decent restaurants. That didn't matter much, because the Level (private lounge) was lovely. Then they decided to move the Level to a cold, dark corner and fill it with furniture designed to avoid you getting co… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 11 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 8
Location: 8
Breakfast: 9
Lunch/Dinner: 10
Quality/Price: 8
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